Garden view

Reviews of La Maison Bord'eaux

4 out of 5
La Maison Bord'eaux
113 Rue du Docteur Albert Barraud, Bordeaux, Gironde

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 198 reviews" "
Rating 8 - Good. 60 out of 198 reviews" "
Rating 6 - Okay. 29 out of 198 reviews" "
Rating 4 - Poor. 9 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here. The room was beautiful, if a wee bit chilly at times. Anything I asked for, the staff were able to supply - though when the milk ran out, I had to ask for it to be refilled. Lovely to have a bath, and also an accessible room safe that actually worked (so often hotel rooms safes don't). I liked the stroll to town - the streets were pretty empty but I had no issues. Good restaurant recommendations. A shame the car wasn't much in evidence when I returned. When open, I had a feeling I'd be the role patron, so I stayed in town. (I could have been wrong.) the rope bannister up to my room was fine for me, but some might have struggled - there was help from the staff with my suitcase. The staff were friendly and accommodating. In summer, I'm sure sitting in the garden would be lovely.
Stayed 6 nights in Apr 2024

10/10 Excellent

Tracy, golden valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent service. Upon arrival, we were given great infotmation about the area and the tram service. Every employee we met was top notch Thank you
Stayed 6 nights in Nov 2023

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was short but service and comfort excellent, we will stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room. Would have liked a little bigger bathroom, but overall excellent.
Stayed 4 nights in Oct 2023

10/10 Excellent

Clément

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charmant et agréable
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and friendly hotel perfect location to tour old city
Stayed 2 nights in Sep 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Hina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious and comfortable. The grounds were well maintained and everything was in working order. The staff and service were exceptional. I would like to that Isabelle for taking such great care of us!
Stayed 3 nights in Jun 2023

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at La Maison. The staff were very friendly and went above and beyond to provide a good experience. The bathroom was very well fitted out and the courtyard a lovely tranquil place for breakfast.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Bordeaux and the La Maison Bord’eaux was perfect for us. Very friendly and helpful staff, boutique hotel but with modern decor. Great location in quiet road. Would definitely stay again and recommend.
Stayed 3 nights in May 2023

10/10 Excellent

Lorraine

Stayed 1 night in Mar 2023

10/10 Excellent

Fenton

Stayed 1 night in Feb 2023

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did front desk. Staff was so helpful and extra friendly, which I appreciate it since I don’t speak French. I highly recommend paying for the parking which is right next to the building in a protected underground lot. Otherwise parking would probably be very difficult to find. A very comfortable and beautiful room.
Stayed 1 night in Dec 2022

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, friendly staff that helped us when we checked in early. Always a nice smile on the ladies faces. Good job!

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a huge balcony overlooking the city. Large comfy bed and very good breakfast. Great location only a few minutes walk to restaurants and shops.
Stayed 1 night in Oct 2022

10/10 Excellent

Steven

Stayed 2 nights in Sep 2022

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2022

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, location and staff. Special thanks to Edith for her outstanding service and help.
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful!
Stayed 3 nights in Jun 2022

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very friendly and helpful staff
Stayed 3 nights in Jun 2022

10/10 Excellent

ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely room, with extreemly helpful staff
Stayed 3 nights in Mar 2022
Response from Isabelle on 27 Apr 2022
Dear Guest We are glad that you enjoyed your stay among us. We are dedicated to guest satisfation in any circumstance. Hoping to welcome you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Staff friendly and helpful. Great location.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice hotel with a lot of charms. The staff was great.
Stayed 1 night in Sep 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that was super helpful coordinating our dinner reservations.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from fabien on 30 Apr 2019
Dear sir, Thank you for your answers to our pre-arrival survey. My team and I will take the necessary arrangements to ensure you a great arrival in our hotel. Looking forward to welcoming you, The reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from fabien on 16 Apr 2019
Thank you for sharing your feed back with us. We are glad that you enjoyed your stay among us. Our team remains concerned by you coments in order to improve our services. Hoping to welcome you again at la Maison Bord'e

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a small boutique hotel with a beautiful courtyard. We were greeted by Demetri who was kind and generous with his time. He saw my husband had a knee brace and he suggested we take a room on the first floor instead of the 4th floor that was ready for us (no lifts). He carried our luggage up the 21 steps. He was very knowledgeable and would handle everything for us including tours, taxis, and places to eat. The breakfast was ok as compared to other larger European hotel standards. The wine tour in St Emilion was worth doing but our tour guide talked too fast and he was hard to understand. But it was worth seeing St Emilion, the church and the vineyards. This small boutique hotel was a gem to stay at.
Stayed 3 nights in Sep 2018
Response from Isabelle on 12 Nov 2018
Dear guest Thank you for sharing your experience with us. We are glad that you enjoyed our hotel and our staff. We are dedicated to help our guest in any case and it was a pleasure to serve you. Be assured your feed bck remains important for our team in order to improve our services. Best regards

8/10 Good

Laureline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Isabelle on 12 Nov 2018
Dear Laureline Thank for sharing your experience with us. We are glad that you enjoyed your stay. Your feeback is important in order to improve our services. Hoping to welcome you again. Best regards

6/10 Okay

Paul, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Small old hotel in a quiet area
Quite a long walk to the centre of Bordeaux, in a quiet road. Good, friendly welcome and service. The hotel is generally clean but would benefit from a makeover at present there are no public transport links nearby but this should improve on completion of the new tramway line.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not sure how this place got a four star!! This was a home converted into a Boutiqe hotel with no elevator! Not a very noligable staff! In fact we asked for the best place to visit in the city and the guy sent us to the worse part of town!!! Which looked like it might even be an unsafe area!!! There is no staff at night! They give you code to get in and out of the property which to me that does not go with a 4 star status!!!
Stayed 4 nights in Jun 2018

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star
We just came from Spain and a 4 star hotel and arrived, knowing that we always book 4 stars or higher, to get to a small room, no restaurant or bar. Could not open our bag and walk to bathroom at the same time. Not worth the location.
Stayed 1 night in Jun 2018

8/10 Good

Linda, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimilist in a traditional shell!Lovely courtyard
Slightly further from La Bourse & centre than we thought & main road being dug up for tramlines. However hotel, bed, breakfast, courtyard and staff all delightful & we enjoyed our 2 nights there. Air conditioning would have been very welcome!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel with fantastic staff that helped us navigate the city. Room was spacious and well appointed.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel within easy walking distance from the city center. Charming property with nice, spacious rooms and absolutely brilliant service.

4/10 Poor

Martin, Andalusia, Spain & Dorset, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Boutique hotel in the middle of Bordeaux
Hotel very hard to find as there's no sign. Anne, the lady in charge, was wonderful, helpful, and with good English (though I speak French). No restaurant, no bar, only breakfast.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like modern design this is great. Rooms are relatively large, set up for two people eg 2 sinks! Staff very very helpful!
Stayed 3 nights in Oct 2017

10/10 Excellent

Tony, Flagstaff, az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great surprise!
We almost cancelled our room here in favor of one closer to the center of town... what a mistake that would have been! The hotel and staff are amazing. It's in a beautiful, quiet and safe neighborhood and a 10 minute walk to the Parliament Square. Everything about our stay (including an exceptional restaurant 1/2 block away) was perfect! Don't be put off by the exterior photos online. Once you step inside the lobby and courtyard, you'll know you made the right choice!
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Small and quiet hotel with lovely staff
The hotel building is lovely and the location nice and quiet. Just a ten minute walk from downtown Bourdeaux. The hotel had made a mistake with our booking but they immediately upgraded our room for the first two nights and gave us breakfast on the last day. Generally really lovely and very helpful team. We had a great time there.
Stayed 3 nights in Sep 2017

6/10 Okay

Michael, South England

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Facility not adequate
1. Room is considered to be one of the largest in the hotel, (hence the highest band for price), however, the room itself is rather small, although the entrance may be bigger due to the funny shape of the room, however, there is no any facility to use the area, merely the passing area. 2. Simply no surface to put anything down. 3. No sockets around the table or any surface where one can make a coffee/boil water, or charge phone. Few sockets lower down where only for hoover, I suppose. 4. Room is for two people, however, only one chair, and the luggage rack is so small, no room for two even small suitcases. - simply because the room itself is small (see point 1). 5. Breakfast room is very bad for sound - can't hear people very well, the chairs/tables movement makes terrible noise.
Stayed 2 nights in Sep 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem in Bordeaux
You would likely walk right by the La Maison and never realize there's a hotel there. However, behind the wall that surrounds the property is a pleasant courtyard and two buildings that house a very nice property. Our check-in process was handled courteously and professionally despite our late arrival and the room was both spacious and comfortable. It is located a little ways from some of Bordeaux's more well known attractions so be prepared to walk or take taxis and ride shares. However, that, for us, was a small price to pay vs. the savings on more well-known hotel brands.
Stayed 3 nights in Aug 2017

8/10 Good

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, helpfull staff, great location
We stayed here for 3 nights. It's a lovely hotel, in a great location close the the city centre. All the staff were very friendly and helpful, giving us great suggestions for places to eat. We stayed in a delux suite, which was very spacious, and had adequate facilities. If I had to make one criticism, it would be certain fittings and fixtures were starting to look a bit worn and could do with a bit of TLC. That said please don't let this put put you off staying here, as it's a superb hotel. The wine tasting tour arranged for us by hotel to Saint Emilion was excellent. We had initially booked for just the morning, but having got there we decided to stay for the full day, which was hassle free as the hotel and transport company sorted it out for us. Staying the full day was definitely worth it, as we had more time in Saint Emilion and the vineyard in the afternoon was amazing. We would definitely stay here again
Stayed 3 nights in Jun 2017