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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.3 out of 5 Excellent
552 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Breakfast Available
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationNotre Dame Church4 min walk
Popular LocationCathedrale St. Andre4 min walk
Popular LocationGrand Theater Opera National of Bordeaux5 min walk
AirportBordeaux (BOD-Merignac)32 min drive

Choose dates to view prices

  • Superior Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Room, 1 Double Bed, Non Smoking
  • Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsComfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

About this area

Bordeaux

Located in Bordeaux, Best Western Grand Hotel Francais is in the city centre and near a metro station. Grand Theater Opera National of Bordeaux and The City of Wine are cultural highlights, while Place de la Bourse is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Chaban-Delmas Stadium, or consider a night out at Rock School Barbey. Our guests love the hotel's location for the sightseeing.

Visit our Bordeaux travel guide
Map
Popular Location

What's nearby

  • Notre Dame Church - 4 min walk
  • Cathedrale St. Andre - 4 min walk
  • Grand Theater Opera National of Bordeaux - 5 min walk
  • Pey Berland Tower - 6 min walk
  • Hotel de Ville Palais Rohan - 6 min walk

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux Cauderan-Merignac Station - 8 min drive
  • Bordeaux (BOD-Merignac) - 32 min drive

Restaurants

  • Le Grand café - 2 min walk
  • La Mama - 3 min walk
  • Peppone - 4 min walk
  • Comptoircuisine - 4 min walk
  • Kuro Expresso Bar - 4 min walk

About this property

Best Western Grand Hotel Francais

Victorian Bordeaux hotel in Bordeaux City Centre, walk to Rue Sainte-Catherine
Along with a business centre, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. All 35 rooms feature modern comforts such as flat-screen TVs with cable channels, along with free WiFi. Guests will also find minibars, room service (during limited hours) and coffee/tea makers.
Best Western Grand Hotel Francais offers 35 forms of accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 15 per night (open 24 hours)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15 per person
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between noon and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per night
1 per room
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Nearby parking fee: EUR 15 per night (open 24 hours)
  • Pet fee: EUR 9 per pet, per night
  • Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Francais
Best Western Grand Francais
Best Western Grand Francais Bordeaux
Best Western Grand Hotel Francais
Best Western Grand Hotel Francais Bordeaux
Grand Hotel Francais Best Western
Best Western Bordeaux
Bordeaux Best Western
Best Grand Francais Bordeaux
Best Western Grand Hotel Francais Hotel
Best Western Grand Hotel Francais Bordeaux
Best Western Grand Hotel Francais Hotel Bordeaux

Frequently asked questions

Can I cancel my reservation for free at Best Western Grand Hotel Francais and receive a full refund?
Yes, Best Western Grand Hotel Francais offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Grand Hotel Francais cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Grand Hotel Francais?
As of 15 Aug 2020, prices found for a 1-night stay for 2 adults at Best Western Grand Hotel Francais on 30 Aug 2020 start from £103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 1 per room). There's a fee of EUR 9 per pet, per night.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from noon to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Where is Best Western Grand Hotel Francais located?
Located in Bordeaux City Centre, this hotel is within a 5-minute walk of Les Grands Hommes, Rue Sainte-Catherine and Grand Theater Opera National of Bordeaux. Place de la Bourse and The City of Wine are also within 3 miles (5 km). Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

Guest reviews

Overall score and ratings for Best Western Grand Hotel Francais

4.3
Excellent
552 reviews
5 - Excellent
247
4 - Good
243
3 - Okay
49
2 - Mediocre
8
1 - Poor
5
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service
smelly rooms

The lobby is beautiful and the hotel is nice overall, but the room was very stuffy and smelled. We did not have enough towels and felt like the room could be cleaner.

Stayed 1 night in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities

Location is good, juSt a block from the main street. The size of the rooms and bathroom is too small

Stayed 1 night in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Helpful, friendly staff. Wonderful French breakfast.

Stayed 4 nights in Nov 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Old maison de maitre completely refurbished and decorated. Great place to stay in Bordeaux.

Stayed 2 nights in Nov 2019
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Oct 2019
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