Title: The Highlands at Sugar Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Highlands at Sugar Family-friendly apartment with fitness centre and indoor pool ![BBQ/picnic Area](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/3323f4cc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/d1545128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV, fireplace, DVD player](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/5e938fbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/c55590f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV, fireplace, DVD player](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/1dc232bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Sugar Mountain Resort, The Highlands at Sugar provides a playground, an arcade/games room and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a gym. 8.2 Very good ## Popular amenities - Hot tub - Dryer - Washer - Pool - Gym - Fireplace £159 includes taxes & fees 7 Nov - 8 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7401998&PinnedHotelID=7401998&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Apartment, 1 Bedroom | Living area | Flat-screen TV, fireplace, DVD player](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/2abee275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom 7.0 Good 2 reviews ### Highlights Balcony Fireplace Heating Kitchen Fridge Dishwasher Flat-screen TV Washer/dryer - 1 bedroom - Sleeps 4 - 1 King Bed OR 1 Double Sofa Bed ![Flat-screen TV, fireplace, DVD player](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/2c68e3a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Fireplace Heating Kitchen Fridge Dishwasher Flat-screen TV Washer/dryer - 2 bedrooms - Sleeps 6 - 2 King Beds OR 1 Double Sofa Bed ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7410000/7402000/7401998/3e096a44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Balcony Fireplace Heating Kitchen Fridge Dishwasher Flat-screen TV Washer/dryer - Sleeps 6 - 1 King Bed, 2 Single Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBoone-Hotels-The-Highlands-At-Sugar-By-Capital-Vacations.h7401998.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBoone-Hotels-The-Highlands-At-Sugar-By-Capital-Vacations.h7401998.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.13298%2C-81.86975&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0sPI9mRsmWcT3XlOklWWmCuo0TE=) 2173 Sugar Mountain Drive, Banner Elk, NC, 28604 #### What's nearby - Sugar Mountain Resort - 7 min walk - 0.4 miles - Hawksnest Tubing Park - 15 min drive - 8.2 miles - Beech Mountain Resort - 17 min drive - 7.3 miles - Grandfather Mountain - 20 min drive - 11.2 miles - Land of Oz - 22 min drive - 9.3 miles #### Getting around - Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive #### Restaurants - ‪McDonald's - ‬8 min drive - ‪Town Tavern of Banner Elk - ‬12 min drive - ‪Blink Elk Tap Room - ‬11 min drive - ‪Banner Elk Cafe - ‬12 min drive - ‪Puerto Nuevo - ‬6 min drive ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### The Highlands at Sugar Family-friendly apartment with fitness centre and indoor pool This smoke-free apartment building features an indoor pool, a fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/games room and barbecues. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a fridge, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is not available. The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and an iron/ironing board. An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/70000/67400/67364/0184e225.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smoketree Lodge Banner Elk - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 244 reviews £95 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=67364&PinnedHotelID=67364&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/920000/917400/917399/24740b6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bluegreen Vacations Blue Ridge Village, an Ascend Collection Resort Banner Elk - Parking included - Free WiFi - Air conditioning - Gym 9.2 Wonderful 886 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=917399&PinnedHotelID=917399&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6510000/6507600/6507584/739078bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4 Seasons at Beech Mountain Banner Elk - 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Dishwasher - Hob - Microwave - Oven - Refrigerator - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Living spaces - Fireplace ### Entertainment - DVD player - Flat-screen TV with satellite channels - Games - TV in common areas ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - Guidebooks - Iron/ironing board - Limited-hour front desk - Local maps - No housekeeping service - Phone - Restaurant dining guides - Vending machine ### Things to do - Arcade/game room - Billiards/pool table - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit ### General - 57 units ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 5 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 25 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:30 AM - 5 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Highlands Sugar Cabin Banner Elk Highlands Sugar Cabin Highlands Sugar Banner Elk Highlands Sugar The Highlands at Sugar Apartment The Highlands at Sugar Banner Elk The Highlands at Sugar Apartment Banner Elk The Highlands at Sugar by Capital Vacations ## Frequently asked questions ### Does The Highlands at Sugar have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at The Highlands at Sugar? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at The Highlands at Sugar on 7 Nov 2025 start from £158.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Boone-Hotels-The-Highlands-At-Sugar-By-Capital-Vacations.h7401998.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Highlands at Sugar pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Highlands at Sugar? > Self-parking is free at this property. ### What time is check-in at The Highlands at Sugar? > Check-in start time: 4 PM; check-in end time: 5 PM. Late check-in is available during limited hours. ### What time is check-out at The Highlands at Sugar? > Checkout is at 10 AM. ### Where is The Highlands at Sugar located? > This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Highlands at Sugar Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 332 8 - Good 239 6 - Okay 101 4 - Poor 44 2 - Terrible 33 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Scott 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very quiet Lovely location ##### Scott Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Amie 26 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful view, quiet, and clean. Staff was great letting us know all the needed information. Did not use any of the amenities Will stay here again ##### Amie Stayed 1 night in Oct 2025 ### 6/10 Okay #### Amiee 21 Oct 2025 Liked: Communication It's an older place and needs a little upkeep/maintenance done, we liked the location and view from are balcony. Limited parking for larger vehicles pulling a trailer. ##### Amiee Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Joseph 22 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay. Only thing it needs is AC. ##### Joseph Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Catrina 4 Aug 2025 Beautiful area. Clean room. ##### Catrina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### CORINNE 15 Jun 2025 Liked: Cleanliness, room comfort, communication #### Love it here! We come here everytime we're in town. Great value, friendly staff beautiful views! ##### CORINNE Stayed 1 night in May 2025 ### 8/10 Good #### Erik 27 May 2025 A wonderful older property with great amenities. ##### Erik Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michael 27 Feb 2025 Liked: Amenities, property conditions & facilities great location and value. ##### Michael Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lorin 16 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication Great stay! And a short drive to the ski resort which made the trip enjoyable ##### Lorin Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Todd 5 Aug 2025 Liked: Cleanliness, amenities, communication The property is older but well maintained. The unit we were assigned had an old, lumpy or cheap mattress and the headboard squeaks when you move in the bed. ##### Todd Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Colby 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was awsome ##### Colby Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joy 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We were there to celebrate my son’s 15th birthday! We enjoyed everything in the surrounding areas. We had an issue with our washer and they fixed our issue the next day! We will definitely be back! ##### Joy Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Angela 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful serene Mountain View. Grocery and restaurants within 5 min not walkable but driving. Staff was very friendly. Apartment was very clean and I would definitely recommend ##### Angela Stayed 1 night in May 2025 ### 10/10 Excellent #### Paul 13 Mar 2025 Liked: Cleanliness, amenities, communication If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot. ##### Paul Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### CORINNE 29 May 2025 Liked: Cleanliness, room comfort, communication #### Love Highlands at Sugar This property is older but we like it's authenticity. The staff is pleasant, the unit is very spacious and the views are spectacular. Its our 3rd visit and we'll be back! ##### CORINNE Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 24 Feb 2025 Liked: Cleanliness, room comfort, communication #### Awesome place It was great, the staff were helpful. The views were awesome. ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Mariia 18 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Big rooms, cool balcony, clean and usable kitchen! ##### Mariia Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Ron 23 Jul 2025 Liked: Cleanliness No A/C and the people above us sounded like they were going to come right through the ceiling. Running going on almost all night. ##### Ron Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ligia Helena 5 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication That is my second time over there, and this place is awesome! ##### Ligia Helena Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Matthew 31 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I like the building with the pool, hot tub and games, everything was real cozy ##### Matthew Stayed 3 nights in Jan 2025 ### 8/10 Good #### Lauren 20 Feb 2025 Liked: Cleanliness, communication #### Close, clean, and properly priced. Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price. ##### Lauren Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### gar 12 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication Nice having the veiw and the fire plave and being so close to the snowboarding area ##### gar Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Felcy pavithra 26 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains ##### Felcy pavithra Stayed 3 nights in Dec 2024 ### 8/10 Good #### barry 16 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Hot tube and pool tables were nice ##### barry Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Simon 15 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing property for The money ##### Simon Stayed 3 nights in Jan 2025