Title: Luxury Condo in Spectacular Sugar Mountain North Carolina Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=40727064&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Luxury Condo in Spectacular Sugar Mountain North Carolina Mountain condo with a hot tub, near Sugar Mountain Resort ## Photo gallery for Luxury Condo in Spectacular Sugar Mountain North Carolina ![Pool - Luxury Condo in Spectacular Sugar Mountain North Carolina (Sugar Mountain)](https://images.trvl-media.com/lodging/41000000/40730000/40727100/40727064/dd57fc14.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Luxury Condo in Spectacular Sugar Mountain North Carolina (Sugar Mountain)](https://images.trvl-media.com/lodging/41000000/40730000/40727100/40727064/cb976773.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Luxury Condo in Spectacular Sugar Mountain North Carolina (Sugar Mountain)](https://images.trvl-media.com/lodging/41000000/40730000/40727100/40727064/64ef8300.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, dishwasher, coffee/tea maker - Luxury Condo in Spectacular Sugar Mountain North Carolina (Sugar Mountain)](https://images.trvl-media.com/lodging/41000000/40730000/40727100/40727064/da54841f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Luxury Condo in Spectacular Sugar Mountain North Carolina (Sugar Mountain)](https://images.trvl-media.com/lodging/41000000/40730000/40727100/40727064/1150d89f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Sugar Mountain condo, nestled in the heart of Grand Father Mountains, offers a serene retreat with plush king beds and fine down pillows for restful nights. Enjoy activities like hiking and zip lining nearby or unwind in the professionally designed interior featuring antiques and original art. ## Reviews 7.6 Good ### Entire condo 2 bedrooms2 bathroomsSleeps 6 ## Popular amenities - Pool - Hot tub - Kitchen - Washing machine - Dryer - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Luxury Condo in Spectacular Sugar Mountain North Carolina With an elevation of over 5300 feet, cool breezes tantalize the spirit in summer, bring brilliant hues in autumn, and lush snow in winter. Marvel at the magic of the celestial sky . Slumber in the comfort of a plush king bed in the master suite or the twin beds in the second bedroom. Luxury linens and fine down pillows ensure a restful night's sleep in the mountains. The Sugar Mountain condo is in the heart of the Grand Father Mountains. While you enjoy a feeling of being far away, you have the luxury of being close to so many great experiences...Historic Asheville, Historic Banner Elk, The Biltmore House and Blue Ridge Parkway. Chimney Rock, Black Mountain, Mt. Mitchell, Sugar Mountain Ski Resort, and Beach are also close by. Folk Art Center, Horse Back Riding, Fishing, White Water Raffling, Zip Lining, hiking, biking, golfing, street dances and many craft fairs are ongoing most all the time. The condo has a completely renovated kitchen with all refinished cabinets, tile floors, countertops, and appliances! The interior is a professionally designed mixture of 'old and new' using antiques and original art. Come and enjoy the warm and inviting atmosphere of Sugar Mountain, a little oasis we tried to create for our guests. One stay at Sugar and you're hooked. Others just keep coming back. You will too! ## Property amenities ### Ski - Cross-country skiing nearby - Ski lift privileges - Snowboarding nearby ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the condo: WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Refrigerator ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Towels provided ### Living spaces - Fireplace ### Entertainment - DVD player - TV with cable/satellite channels - Video library ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Tile flooring in public areas - Smoke-free property ### Services and conveniences - Phone ### Location highlights - In the mountains - Near a health/beauty spa - Near a hospital - Near an outlet shopping centre ### Things to do - Optional golf privileges - Ski lift privileges - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Hunting nearby - Ice skating nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sailing nearby - Sledding nearby - Snowmobiling nearby - Swimming nearby - Wildlife walks nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/27000000/26560000/26557900/26557856/7ffce3c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sugar Top 2805 on 8th floor features slope views. Rented by Sugar Mtn Lodging Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 7.4 Good 24 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=26557856&PinnedHotelID=26557856&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/79000000/78890000/78881200/78881177/8823dc78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy condo with mountain views, easy slope access, WiFi, pool, hot tub and sauna Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 8.6 Excellent 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=78881177&PinnedHotelID=78881177&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/27000000/26560000/26557900/26557806/bb51cda1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Penthouse at Sugar Top. Unit 2001, Rented by Sugar Mountain Lodging Inc Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 9.0 Wonderful 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=26557806&PinnedHotelID=26557806&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38120000/38114300/38114269/57f2e05d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Woodland condo close to ski lodge w/private balcony & wood-burning fireplace Sugar Mountain - Kitchen - Washing machine - Dryer - Parking available 8.2 Very good 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=38114269&PinnedHotelID=38114269&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/46000000/45240000/45238800/45238768/2561433d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2 Bedroom Condo in Ski Country area. Rented by Sugar Mountain Lodging Inc. Banner Elk - Kitchen - Washing machine - Dryer - Outdoor space 8.6 Excellent 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=45238768&PinnedHotelID=45238768&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/92000000/91450000/91440200/91440106/31c1cf53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain-top condo with amazing views, pool, hot tub, gym, & W/D Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 7.8 Good 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=91440106&PinnedHotelID=91440106&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, a heated pool](https://images.trvl-media.com/lodging/72000000/71550000/71547000/71546961/a9c03387.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Condo w/Mountain Views & Fireplace - Shared Pool, Hot Tub, Gym Sugar Mountain - Pool - Hot tub - Kitchen - Gym 8.6 Excellent 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=71546961&PinnedHotelID=71546961&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/102000000/101530000/101523100/101523008/21799eb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sugar Top 2902! 9th floor Grandfather Mountain Views Sugar Mountain - Kitchen - Washing machine - Dryer - Gym 9.8 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=101523008&PinnedHotelID=101523008&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, DVD player](https://images.trvl-media.com/lodging/76000000/75610000/75600900/75600858/50db18b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New to Sugar Mtn Lodging rental program 4th floor SLOPE views! SML site Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 8.4 Very good 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=75600858&PinnedHotelID=75600858&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/30000000/29630000/29626600/29626516/877c34c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ski In Ski Out Condo on Sugar Mountain- Ready to Explore The High Country Sugar Mountain - Pool - Hot tub - Kitchen - Washing machine 9.8 Exceptional 175 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=29626516&PinnedHotelID=29626516&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=40727064&PinnedHotelID=40727064&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40727064,26557856,78881177,26557806,38114269) ## Policies ### Check-in Check-in time starts at 4:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Vrbo Property Luxury Condo in Spectacular Sugar Mountain North Carolina ## About the area Located in Banner Elk, this condo is in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Enjoy the area's slopes with cross-country skiing and snowboarding, and don't miss out on the snowmobiling and ice skating. [Visit our Banner Elk travel guide](https://www.expedia.co.uk/Banner-Elk.dx10821) [View more Condo rentals in Banner Elk](https://www.expedia.co.uk/Banner-Elk-Condos.d10821-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.12210%2C-81.86848&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=frxao9ST3m5eH7gOkTkQgVT2oIU=) Sugar Mountain, NC ### What's nearby - ![Ever wonder where the Land if Oz is? It is in Beech Mountain, N.C.! This former amusement park opens twice a year - in June for the Journey with Dorothy and in September for Autumn at Oz. #landofoz #Adventure #yellowbrickroad #amusementpark #northcarolina #LocalSecrets #trovember](https://images.trvl-media.com/place/183740/11af6ee6-5286-4cd7-a3a9-c27734c9bcdc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Beech Mountain Resort 16 min drive \- 7.6 miles - ![Grandfather Mountain showing a suspension bridge or treetop walkway as well as an individual male](https://images.trvl-media.com/place/6162851/1382e0db-4075-4796-b6f3-d6341392c1e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grandfather Mountain 17 min drive \- 10.1 miles - ![Boone_AppalachianStateUniversity_6172349-4](https://images.trvl-media.com/place/6172349/e740d392-995c-4e99-89c0-943b429dfc67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Appalachian State University 32 min drive \- 17.2 miles - Sugar Mountain Resort 6 min walk \- 0.4 miles - Hawksnest Tubing Park 15 min drive \- 8.2 miles ### Getting around - Tri-Cities, TN (TRI-Tri-Cities Regional) 91 min drive ### Restaurants - McDonald's 7 min drive - Town Tavern of Banner Elk 14 min drive - Banner Elk Cafe 13 min drive - Blink Elk Tap Room 13 min drive - Puerto Nuevo 8 min drive ## Frequently asked questions ### Does Luxury Condo in Spectacular Sugar Mountain North Carolina have a pool? ### Is Luxury Condo in Spectacular Sugar Mountain North Carolina pet-friendly? ### How much is parking at Luxury Condo in Spectacular Sugar Mountain North Carolina? ### What time is check-in at Luxury Condo in Spectacular Sugar Mountain North Carolina? ### What time is check-out at Luxury Condo in Spectacular Sugar Mountain North Carolina? ### Where is Luxury Condo in Spectacular Sugar Mountain North Carolina located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Luxury Condo in Spectacular Sugar Mountain North Carolina Reviews ## Reviews ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 7 6 - Okay 7 4 - Poor 2 2 - Terrible 4 ### 7.4 Cleanliness ### 9.2 Location ### 5.0 Property conditions & facilities ## Reviews ### 8/10 Good #### Michael M. 15 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### good location Have stayed here three times, overall good experience, Master bedroom need a few light bulbs ##### Michael M. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Lee W. 29 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### July 4th We had a great stay and enjoyed the cool escape from the hot weather back home. We never got the TV to work but we stayed busy. We plan to come back. ##### Lee W. Stayed 3 nights in Jul 2024 ### 8/10 Good #### cory b. 13 Jan 2025 Liked: Cleanliness, check-in, communication, listing accuracy #### Weekend trip Overall nice unit. Please be aware power for tv is turned on by a wall switch. Also hot water on faucet in primary bath is almost not existent. No water pressure for the hot side of the faucet. Staff was very helpful and accommodating. A Residence of the property was very rude and keep blowing the horn when we were waiting to load the truck. Overall the unit was clean, shuttle was very prompt, view is beautiful. ##### cory b. Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Jade R. 4 Jan 2025 Liked: Check-in, communication, location Disliked: Cleanliness, listing accuracy #### Disaster First off I’d like to say the owner is very nice and friendly and tried to accommodate for the mishap. We arrived to a dirty room that had not been cleaned after a 7 hour drive with 4 kids. We had to leave while the front desk lady cleaned our room. The host accommodated with a refund of 150.00\. No light bulbs in the room worked and maintenance couldn’t help so we could barely see in our rooms. No internet/ tvs worked the entire stay. The master bathroom toilet stayed clogged the entire stay with no plunger in the room. ##### Jade R. Stayed 3 nights in Dec 2024 ### 8/10 Good #### Lee W. 17 Jul 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### July 4th week We stayed during the July 4th week. We had an hiccup that when we arrived, security told us to contact the owner because they had no communication that the unit was reserved for us. We panicked while looking for the owner's number and waiting for a call back. It was late in the afternoon when we arrived because we stopped for lunch and a little sightseeing prior to arrival. Alas, he responded and we checked in. We never did get the Netflix to work but had a great time. The view was fantastic and view of the Sugar Mountain fireworks from the balcony were great. Will return in the future. Next time, I will communicate with the owner to ensure the resort knows about our arrival. ##### Lee W. Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Erin W. 20 Oct 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy The condo was as described and looked like the pictures. We had a nice view. Onsite staff was very friendly and helpful. Transportation to and from parking was quick and easy. ##### Erin W. Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kimberly H. 5 Feb 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay ! Spent a wonderful weekend here with my husband and daughters . We will definitely return ##### Kimberly H. Stayed 2 nights in Feb 2023 ### 8/10 Good #### Juan M. 9 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Bonne very good location ##### Juan M. Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### shelley c. 2 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful place Owner was great to work with can walk to the slopes! Nice condo ##### shelley c. Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Sharon M. 11 Jul 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The view was outstanding. Renting was easy. Everyone was very polite and helpful. ##### Sharon M. Stayed 4 nights in Jul 2022 ### 6/10 Okay #### James K. 16 Jan 2023 Liked: Cleanliness, check-in, communication, listing accuracy #### View was great. Property was fine Property was fine and comfortable. Lack of parking and constant use of shuttle was a pain. Overall, it was convenient to everything. ##### James K. Stayed 2 nights in Jan 2023 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Andrew P. 13 Feb 2014 #### Great place for a mountain weekend stay! My girlfriend and I stayed in this unit to celebrate her birthday weekend! The unit was very clean and comfortable! The view of the mountain was great and it was so easy to get from the condo onto the mountain! The unit was fully stocked with everything that you could possibly need during your stay! My birthday is coming up again soon and we have already talked about renting the same unit again! ##### Andrew P. ### 2/10 Terrible #### Thomas 3 Jan 2023 Liked: Cleanliness, amenities Disliked: Property conditions & facilities, communication Shuttle from parking lot at bottom of steep hill. Only 1 elevator in service, very long wsit times. Not a convenient place to stay. ##### Thomas ### 6/10 Okay #### James 31 Dec 2023 Liked: Cleanliness, amenities, communication Bad transportation ##### James Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Jeffery R. 23 Oct 2023 Disliked: Cleanliness, check-in, communication, location, listing accuracy #### Unit worm and needs better cleaning. Unit was in need of new toilet seats and my spouse found dog poop beside the master bed. I talked with the cleaning lady at checkout and she was not the one that cleaned the condo last. Took 30 minutes to check in at gate and shuttle was very inconvenient to go back to our car. ##### Jeffery R. Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Laura P. 3 Dec 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved it! We had a really nice stay! It was a super clean unit with a beautiful view of the ski slopes. (We loved drinking coffee & watching the skiers!) Richard was a great host and promptly answered all of my questions. The only thing that I would recommend is perhaps getting a new key system for the front door. My brother was the only one who could unlock the door it because otherwise it was very difficult. This obviously wasn’t enough to cause a negative experience though. In addition, we also loved the smart TV’s and comfy big couch in the living room! We would definitely stay here again. ##### Laura P. Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### buddy r. 27 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fall getaway Condo was nice. What made it terrible was the king size mattress. It was way too hard. It also felt like I was going to roll to the middle of the bed. Please replace the mattress!!! ##### buddy r. Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Tiffney F. 14 Feb 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Weekend getaway We had a great time. The only detail that was not mentioned was the room faces the ski slopes. That was something I was looking for, so that was a plus. The property was clean. We enjoyed our stay! ##### Tiffney F. Stayed 2 nights in Feb 2022 ### 8/10 Good #### Alaina T. 1 Jan 2022 Liked: Cleanliness, communication, location, listing accuracy #### Close to slopes The amenities at this condo are great! Hot tub, heated pool, steam room and sauna on the main level really did help us pick this condo and this location. It did get pretty busy in pool area in the evenings but my family of 5 still had plenty of room in either of the 2 hot tubs, pool, sauna or steam room. But the listing of this property states that this is a luxury condo. I disagree with this statement - it might have been a luxury condo building and unit in 1990 - but it was still a really good vacation. The condo is outdated and does not really have a working fireplace - that we could figure out anyways. It made a sound but produced zero heat nor flame. The kitchen is ample space with new refrigerator but everything else including the dishes and utensils need to be updated and cleaned and really organized too. The bathrooms were small with the worst toilet paper I’ve ever seen - I definitely recommend bringin your own. There was hand soap and exactly 6 towels in the unit. If you’re like us and want to make use of the hot tubs etc downstairs then you’ll definitely need to bring your own towels. I think it also needed more blankets and pillows too. It has a sleeper sofa but it has a mattress that I wouldn’t ask my worst enemy to use. Regardless, we couldn’t find sufficient sheets or blankets for it so we didn’t use the sofa bed. The kids’ room with 2 twin beds has 2 uncomfortable twin beds with old sheets and blankets. The reason I’m telling all of these details is because IMO when something is luxury I expect luxury linens too. Definitely linens from 1990 also. The master bed is not comfortable either and does not have ample blankets either. A winter retreat condo should have lots of extra blankets for those of us not used to the cold. Each bedroom and living room has a large tv so that was nice for evenings when we weren’t playing Scrabble which so nicely is provided by the unit. The hallway outside of the unit as well as the unit itself had a strange smell to us all. I think it was cleaning supplies smell but all of us found it not so appetizing of a smell. Checking in was actually a nightmare. I didn’t receive anything telling us the unit number so I assumed I just showed my listing confirmation. I was wrong. At the gate at the bottom of the mountain the guard wouldn’t let us go up. We had to wait in the freezing cold in the car for a long time before we were allowed up. Make sure you know how to get in your unit before you go. ##### Alaina T. Stayed 2 nights in Dec 2021 ### 4/10 Poor #### Ryan C. 20 Dec 2021 Disliked: Cleanliness, communication, location, listing accuracy #### hotel from the 70's The check-in process was unclear and it felt I was checking into a hotel. the property was nice but unclean, the dishwasher was not run from the previous guests and left an awful odor in the condo. There was not a shuttle to sugar mountain even though it was advertised in the listing. The checkout process was very unclear (take out the trash, put sheets on the bed, ETC) ##### Ryan C. Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### cheri k. 8 Dec 2021 Liked: Cleanliness, check-in, location, listing accuracy #### Thanksgiving family pleasant stay It is a great location, great property, with wonderful amenities. It is still in remodel stage, so some projects weren't completed but that didn't bother us (missing towel bar, light, mouldings) Please adjust the welcome info to tell travelers about coffee, towels (bring your own for the pool) KEY/checkin expectations and the shuttle. The main issue was ther basic amenities that were not provided and need to be addressed: Tiny/thin bathroom towels, no spatulas, no ice (ONE tiny ice tray) ONE trash bag? These are basic and usually provided by the management/owner but were really lacking. A little extra info and attention to detail would go a long way. I don't want to leave this negative. The beds were comfy and one was giant! the finishings/furniture were nice, the staff and pool/hot tub/shuttle/gym and oh the view, were all amazing. thank you ##### cheri k. Stayed 5 nights in Nov 2021 ### 6/10 Okay #### Rebecca B. 4 Nov 2021 Liked: Location, listing accuracy Disliked: Check-in #### Great view There were no check out instructions posted prior to our arrival. I had to reach out to the host for the info. He didn’t respond in the messaging on the app so I called Vrbo and the host called me shortly after. He was very nice and offered to comp our stay if the place was not cleaned appropriately. The parking situation was less than ideal - having to wait on a shuttle when we wanted to go out and then back to the room. The beds in the 2nd bedroom were so hard, we couldn’t use them so half our party slept on the couch. The view was gorgeous and the best feature of the property. ##### Rebecca B. Stayed 2 nights in Oct 2021 ### 4/10 Poor #### Brittany B. 19 Sept 2021 Liked: Location, listing accuracy Disliked: Cleanliness, check-in, communication #### Horrible communication! The property was lovely and the amenities were very nice. However, the unit had a trash under the sofa and dirty linens in the bathroom! Additionally, I attempted to reach out to the owner about check in and check out procedures and never received any information! I could not recommend this host to anyone! ##### Brittany B. Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Jason C. 24 Jul 2021 Liked: Check-in, communication, location Disliked: Cleanliness, listing accuracy #### Wrong in saying handicapped accessible Property stated that it was handicapped accessible and it only had a grab bar in the tub. My son has to use a wheelchair and he could only fit through the door of the smaller bathroom so he couldn't even close the door for privacy because the bathroom was not large enough. The larger bathroom which would have been ideal for his wheelchair had a much smaller door which was not wide enough for his manual wheelchair to fit through the door frame. The view was the best thing about the property. The cleaning people did not clean well. It was dusty, and we found empty water bottles and trash on the floor in several rooms. ##### Jason C. Stayed 7 nights in Jul 2021 ### 8/10 Good #### Jeanne R. 25 Mar 2021 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Great for skiing trip Overall we had a great experience. It was very easy to check in and out, staff was friendly and accommodating, easy access to skiing on Sugar Mountain, and views were spectacular. My only complaint is that the condo had NOT been cleaned well prior to our stay. There were old empty beer cans in the kitchen cabinets, the sponge was dirty and used, and there was old smelly water in the bottom of the dishwasher. But this is a problem easily fixed - other than that the property is great! ##### Jeanne R. Stayed 2 nights in Mar 2021 ---