Title: Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=33256477&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub Mountain holiday home with a hot tub, near Sugar Mountain Resort ## Photo gallery for Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub ![TV, fireplace, video games - Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub (Banner Elk)](https://images.trvl-media.com/lodging/34000000/33260000/33256500/33256477/17e1efc7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Games room - Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub (Banner Elk)](https://images.trvl-media.com/lodging/34000000/33260000/33256500/33256477/301113a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub (Banner Elk)](https://images.trvl-media.com/lodging/34000000/33260000/33256500/33256477/9f07a42b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub (Banner Elk)](https://images.trvl-media.com/lodging/34000000/33260000/33256500/33256477/3520bfd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, video games - Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub (Banner Elk)](https://images.trvl-media.com/lodging/34000000/33260000/33256500/33256477/0aa87742.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Nestled just three miles from the slopes and trails, Heart Rock Lodge offers a true escape with stunning mountain views. Enjoy gourmet meals prepared by your private chef in this luxury Sugar Mountain home, featuring a pinball machine, video arcade, fire pit for roasting s'mores and hotdogs on clear nights. ## Reviews 9.6 Exceptional ### Entire home 4 bedrooms3 bathroomsSleeps 104920 sq ft ## Popular amenities - Kitchen - Washing machine - Dryer - Free Wi-Fi ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub JUST 3 MILES TO THE SLOPES AND TRAILS from this luxury Sugar Mountain home with stunning views across the mountains, easily enjoyed from the deck or through the large windows throughout the home. The epitome of a true escape, with pinball machine, video arcade, roast s'mores and hotdogs at the fire pit on a clear night, soak in the hot tub while gazing at the view, or play a game of pool in the great room while the chef prepares a gourmet dinner. Best of all, it is a very short drive to the slopes of Sugar Mountain, and is just minutes from their golf course and tennis courts. ACCOMMODATIONS: Main level: Master with king and private bath with walk in tiled shower and soaking tub; second bedroom with queen and private bath with walk in tiled shower Lower level: Third bedroom with king, third full bath, fourth bedroom with twin and double (bunk) When considering your next Sugar Mountain rental and you find Heart Rock Lodge, ask yourself the following question: Which do you want most- a custom built luxury home with stunning long range views across the mountains, incredible furnishings, gourmet kitchen, fine lines and the lap of luxury; OR a fun-filled house with pool table, pinball machine, sixty game video arcade and lots more to keep your children and teens entertained so you can enjoy your vacation? If you choose both, then Heart Rock Lodge is the perfect house for you - the perfect family vacation rental! This exquisite house with the best of everything will keep you marveling as you enjoy the custom touches throughout, such as 8-inch solid locust staircase beams, stacked stone fireplace and kitchen island, marble countertops, cypress ceilings, Travertine marble in all bathrooms, stainless steel appliances and an all glass front looking out on miles and miles of long range mountain views. In fact, almost every room in Heart Rock Lodge offers a stunning view - on a clear day, you can even spy the Swinging Bridge atop Grandfather Mountain! The four bedrooms, which offer two kings, one queen, and a log bunk bed with full and twin, this home will comfortably sleep up to nine. There is a master on the main level with walk-in shower and separate soaking tub in a beautiful Travertine tiled spacious bath. A second bedroom with queen bed and private bath with walk in shower also has a view of the mountains, while the lower level has the other two spacious bedrooms. First, a second master with king and view from the private doors out onto the lower deck; third full bath with marble countertops and flooring and combination tub with shower; and the kid's bedroom, which sleeps up to three with the unique log bunk and also a great view. The downstairs family room has a large screen TV, private bar, pinball machine, table-style video arcade with sixty games, lots of board games and a gas fireplace not to mention its own deck to admire the view and access the hot tub. The living room upstairs has a large wood burning fireplace in a spacious great room with pool table, all glass front and open kitchen for lots of family gatherings. Fun family vacations especially for teens are difficult to keep everyone happy. Heart Rock Lodge takes care of that for you by offering a large basketball court, zip line for younger children, firepit with log seating, obstacle bridges for races, and inside there is a real pinball machine, an electronic arcade with 60 games, and a Hickory pool table for kids and adults. On the lower deck is a large hot tub for relaxing after a long day of skiing or hiking. There are lots of nearby trails to explore, and you can walk to the top of the slopes. All of this without leaving the neighborhood but nearby there are loads of adventurous activities for entertainment. We would love to help fill your itinerary with caving, hiking, skiing, rafting, fly fishing, canoeing, rock climbing, bird watching, wildlife viewing, and incredible restaurants and local attractions. Heart Rock Lodge is where your vacation will Rock!! Heart Rock Lodge has paved access all the way to the door. There is no landline available in this home. Additional Notes: \-Firewood may be added by reaching out to us more than a week in advance. You get two wrapped bundles and a firestarter for $25/night. \- All BRMR homes offer well stocked kitchens with all utensils needed to cook meals. There is also a "starter set" of paper products at the house: a roll of toilet paper per bath, several garbage bags, a small vial of dishwashing liquid, a few tablets of dishwasher detergent, some laundry pods, a roll of paper towels, hand soap, shampoo, conditioner, body wash, and some makeup remover cloths. There are enough of these items for one night, or maybe two. We do not provide hair dryers. Towels and linens will be provided. \- Check in is after 4pm and Checkout is by 10am \- Must be at least 25 years old to reserve. This person is required to be the person signing the agreement and must be one of the persons staying in the property for the reserved dates. \- No smoking inside the home. No trace of smoking left outside the home. \- Do not leave food or trash outside as it could attract animals. All trash must be bagged and placed in the trash receptacle indicated in the Welcome Book inside the house or your digital guidebook. \- No parties or gatherings above the posted occupancy allowed at any time. Keep outside noise respectable. \- 4WD/AWD and/or chains recommended during winter (Nov-March) for all homes. Travelers visiting during the winter months where inclement weather may be possible should come prepared with an AWD or 4WD vehicle, and chains may also be required if it snows. No refunds, allowances, or date changes will be given to travelers who are not prepared with the proper vehicle, as outlined in the Rental Agreement. \- The homeowner uses one exterior security camera: a Ring camera mounted by the front door facing towards the driveway. \- NCREC Broker Name: Blue Ridge Mountain Rentals. NCREC License Number: 298198 \-This home allows up to 4 mature, well-trained dogs with an additional pet rent of $25.00 per pet per night plus tax. Pets other than dogs are not permitted. \-CANCELLATION POLICY: STRICT: Cancellations 60+ days prior to arrival receive a full refund minus the $50 cancellation fee. Cancellations within 60 days of arrival will not be refunded unless the dates are rebooked to another traveler. ## Property amenities ### Ski - Cross-country skiing nearby - Snowboarding nearby ### Pool/Spa - Hot tub ### Internet - Available in the house: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator ### Bedrooms - 4 bedrooms ### Bathroom - 3 bathrooms - Shower - Towels provided ### Living spaces - Fireplace - Separate dining area ### Entertainment - Games - TV with cable/satellite channels - Video games ### Outdoor areas - Barbecue grill - Firepit - Patio ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - Smoke-free property ### Location highlights - In the mountains - Near a hospital ### Things to do - Billiards/pool table - Birdwatching nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Kayaking nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Unit size: 4,920 square feet ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/917400/917399/b8ba9b22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bluegreen Vacations Blue Ridge Village, an Ascend Collection Resort Banner Elk - Parking included - Free Wi-Fi - Air-conditioning - Gym 9.2 Wonderful 920 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=917399&PinnedHotelID=917399&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101450000/101445900/101445859/e9f955c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss Mountain Village Blowing Rock - Kitchen - Washing machine - Dryer - Parking included 9.0 Wonderful 170 reviews £134 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=101445859&PinnedHotelID=101445859&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1170000/1169600/1169594/f13b1aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meadowbrook Inn Downtown Blowing Rock - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1169594&PinnedHotelID=1169594&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/8000000/7760000/7759400/7759395/e7487481.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chetola Resort Blowing Rock - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,000 reviews £141 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=7759395&PinnedHotelID=7759395&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19080000/19079300/19079238/09cc2c9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chetola Premier Condominiums Blowing Rock - Pool - Kitchen - Restaurant - Air-conditioning 8.8 Excellent 182 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=19079238&PinnedHotelID=19079238&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/94000000/93160000/93153600/93153526/b83b9f87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azalea Garden Inn Downtown Blowing Rock - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 160 reviews £73 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=93153526&PinnedHotelID=93153526&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/20000000/19570000/19563200/19563186/6d6116b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KastleRock Brand new 5 min to Slopes PoolTable Jacuzzi VIEWS PRIVATE sleep15 Banner Elk - Hot tub - Pet-friendly - Free Wi-Fi - Air-conditioning 9.6 Exceptional 143 reviews £513 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=19563186&PinnedHotelID=19563186&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (3 Bedrooms) | Interior](https://images.trvl-media.com/lodging/118000000/117630000/117628700/117628696/80eb67d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to Sugar Mtn Slopes & Trails: Mountaintop Gem Banner Elk - Kitchen - Dryer - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=117628696&PinnedHotelID=117628696&HadPinnedHotel=true®ionId=-1&adults=2) ![House (3 Bedrooms) | Interior](https://images.trvl-media.com/lodging/120000000/119870000/119865300/119865217/4003dc8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deck & Game Room! Lakefront Blue Ridge Mtn Gem Deep Gap - Pool - Kitchen - Pet-friendly - Parking included 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=119865217&PinnedHotelID=119865217&HadPinnedHotel=true®ionId=-1&adults=2) ![Games room](https://images.trvl-media.com/lodging/73000000/72540000/72538400/72538351/4e1c9f78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern, Dog-Friendly Cabin w/ Enclosed Yard, Patio, Grill, Shuffleboard + WiFi Banner Elk - Hot tub - Kitchen - Washing machine - Dryer 9.4 Exceptional 28 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=72538351&PinnedHotelID=72538351&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=33256477&PinnedHotelID=33256477&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33256477,917399,101445859,1169594,7759395) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets are allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 380276 ## About the area Located in Banner Elk, this holiday home is near theme parks and in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Land of Oz and Magic Mountain Mini Golf and Arcade are also worth visiting. Make sure you get close to the area's animals with activities such as game walks and birdwatching. [Visit our Banner Elk travel guide](https://www.expedia.co.uk/Banner-Elk.dx10821) [View more Holiday homes in Banner Elk](https://www.expedia.co.uk/Banner-Elk-Private-Holiday-Homes.d10821-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.12170%2C-81.87441&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=grkx3IxsFa-rol_Tz86_o12vaqQ=) Banner Elk, NC ### What's nearby - ![Ever wonder where the Land if Oz is? It is in Beech Mountain, N.C.! This former amusement park opens twice a year - in June for the Journey with Dorothy and in September for Autumn at Oz. #landofoz #Adventure #yellowbrickroad #amusementpark #northcarolina #LocalSecrets #trovember](https://images.trvl-media.com/place/183740/11af6ee6-5286-4cd7-a3a9-c27734c9bcdc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Beech Mountain Resort 17 min drive \- 9.3 miles - ![Grandfather Mountain showing a suspension bridge or treetop walkway as well as an individual male](https://images.trvl-media.com/place/6162851/1382e0db-4075-4796-b6f3-d6341392c1e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Grandfather Mountain 18 min drive \- 10.4 miles - ![Boone_AppalachianStateUniversity_6172349-4](https://images.trvl-media.com/place/6172349/e740d392-995c-4e99-89c0-943b429dfc67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Appalachian State University 32 min drive \- 17.4 miles - ![A horizontal, landscape orientation of a train making a big turn through the mountains and rural countryside of North Carolina.](https://images.trvl-media.com/place/6172371/c2b6eaa8-caaa-41e7-8919-83c2ff20aad4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tweetsie Railroad 38 min drive \- 27.8 miles - Sugar Mountain Resort 6 min walk \- 0.4 miles ### Getting around - Tri-Cities, TN (TRI-Tri-Cities Regional) 91 min drive ### Restaurants - McDonald's 6 min drive - Town Tavern of Banner Elk 13 min drive - Banner Elk Cafe 12 min drive - Blink Elk Tap Room 12 min drive - Puerto Nuevo 6 min drive ## Frequently asked questions ### Is Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub pet-friendly? ### How much is parking at Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub? ### What time is check-in at Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub? ### What time is check-out at Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub? ### Where is Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heart Rock Lodge Elevation above 5200, Views, Trails, Hot Tub Reviews ## Reviews ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 5 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 9.6 Cleanliness ### 9.8 Location ## Reviews ### 10/10 Excellent #### Brett D. 6 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Short ski trip Clean well appointed. Great views. Not too far from Sugar Mountain skiing. ##### Brett D. Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Terra M. 14 Jan 2024 Liked: Cleanliness, check-in, location, listing accuracy #### The Maitra Family Such a beautiful home! So nice to enjoy with friends and family and the snow did not disappoint! We enjoyed making meals and just staying in playing games. We will return for sure! ##### Terra M. Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Justin W. 20 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome for a group vacation House had great views! Close to the slopes and there is a plaza right up the road with a grocery store as well as pizza place. This is great for a group of adults who dont want to share rooms. The kitchen is equipped with everything you need to whip up a family dinner. Hot tub and pool table were both a hit! ##### Justin W. Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Britt R. 30 Mar 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Location location location! Beautiful stay in a hard to beat location! ##### Britt R. Stayed 6 nights in Mar 2021 ### 10/10 Excellent #### Sarah C. 26 Feb 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great property We were so pleased with everything about the property! ##### Sarah C. Stayed 4 nights in Feb 2021 ### 10/10 Excellent #### Amy O. 25 Jan 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Heart Rock Lodge on Sugar Mountain Beautiful comfortable home with amazing views! Perfect for families. ##### Amy O. Stayed 5 nights in Jan 2021 ### 10/10 Excellent #### Joseph G. 24 Feb 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful property Perfect location for skiing at Sugar. Great amenities for a rainy day! ##### Joseph G. Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Michael D. 8 Aug 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome Home House was very clean and had all kinds of things to do for the kids and a great location. ##### Michael D. Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Don H. 26 Oct 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice house Enjoyed the house. ##### Don H. Stayed 6 nights in Oct 2020 ### 10/10 Excellent #### Brian L., Sneads Ferry, NC 10 Feb 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing house! Wonderful house located in a great spot...perfect for skiing. It snowed all weekend and made.the weekend perfect. Clean, well appointed, and great location. Loved it. ##### Brian L. Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Alex P., Burlington, NC 14 Mar 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful We had a great time. This house is great proximity to everything in sugar, banner elk, and Boone. We had plenty of room for everyone without feeling like we were right on top of each other. The views were beautiful! ##### Alex P. Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Brian E. 14 Mar 2019 #### Loved everything about it!! House is beautiful, well-equipped and has everything you need!! ! ##### Brian E. Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Jennifer M. 1 Feb 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Gorgeous property high on the mountain We rented for a snow trip and birthday celebration. We did get a lot of snow so be sure to have proper gear and vehicles. Rental staff are awesome and let us stay a little bit later to avoid driving down the mountain in inclement weather. Hot tub was great, furniture comfortable, and well appointed kitchen. Close to shopping and skiing resorts! Thanks for a great stay! ##### Jennifer M. Stayed 4 nights in Jan 2021 ### 10/10 Excellent #### Patrick A. 9 Mar 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Property, Great Location We had a great stay at Heart Rock Lodge. House was just as described. Easy check in process. House was clean and well equipped. Great cozy living room with nice fireplace to gather. Hot tub was perfect after skiing. Kids loved exploring the property. Location is very convenient to Sugar Ski Resort, Banner Elk and quick drives to Boone and Blowing Rock and Grandfather Winery. ##### Patrick A. Stayed 4 nights in Feb 2022 ### 10/10 Excellent #### Jennifer M. 1 Jan 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect mountain house This place was better than expected. The pictures don't do it justice. Everything was well appointed and they thought of so many details. The location is amazing, close to the slopes and food options. The lot is pretty private compared to neighboring homes (though don't expect wilderness! It's very suburban). We'll definitely be returning. ##### Jennifer M. Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### Verified traveller 18 Nov 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent! We loved this house! It was spotless. The bed linens were very high quality and we appreciated the ample supply of towels and washcloths. The kitchen was very well stocked with very nice pots and pans. We all loved the video game (Ms Pac Man!) and pinball machine. But the best part of this house are the views from the back deck. Absolutely breathtaking...we would definitely stay here again. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Michelle T., Concord, NC 8 Jun 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great family weekend This place was absolutely beautiful and we enjoyed our stay here with family including our fur babies. The views were breathtaking and surrounding was quiet and relaxing. The kitchen was well stocked and beds super comfortable. The boys enjoyed the hot tub and playing pool. The only negative was that the pinball machine wasn't working and the wifi was in and out sometimes. Also the fire pit area was adorable but difficult for some to get to due to the rock stairs that lead you there. The host were very responsive to any suggestions or issues. Would definitely recommend to others visiting the area. ##### Michelle T. Stayed 3 nights in May 2022 ### 8/10 Good #### Cathy S. 4 Feb 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Family Ski Trip The house was beautiful. It was spacious and convenient to Sugar Mountain. Honestly, it sleeps 9 comfortably; anymore would have to sleep on sofas. Occasionally, the internet would go out. The hot tub was relaxing and the “dated” video machine fun. It was disappointing the pinball machine didn’t work. The house could have used a better cleaning. ##### Cathy S. Stayed 6 nights in Jan 2023 ### 8/10 Good #### Kathryn W. 22 Feb 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect for our family of 9 The living area is one large room so relaxing, eating, cooking and playing pool brings everyone together while the getaway game room/bar room was perfect for kids and adults if you wanted separate space. 5 TVs was great. The views were phenomenal! Plenty of parking and was so easy to check in and out Absolutely need 4 wheel drive good tires. Don’t take that suggestion lightly. Eat dinner at the Peddling Pig. Sugar mountain leaves much to be desired availability to ski and parking was a disaster but the house lived up to our expectations entirely. ##### Kathryn W. Stayed 3 nights in Feb 2021 ### 10/10 Excellent #### Darren D., Savannah, USA 27 Jan 2023 Liked: Cleanliness, check-in, location, listing accuracy #### Donica stay 12-16 JAN 2023 Very nice place to stay and we enjoyed our stay. Very comfortable and excellent location. Two small things that were found and we feel need to be addressed. The downstairs bathtub does not drain and the ceiling light in the same bathroom doesn’t work. Disappointed the property management never returned my call regarding my questions about the garbage. We received an email from the property management company that included the statement that garbage would be picked up on Saturday and Wednesday. Also read in the welcome book that we were suppose to dispose of the garbage at a remote dump site which conflicted with what we read in the email. We found two garbage cans in the garage which were full of garbage from the previous renters as well as garbage around the trash cans. We put the trash cans out by the street early Saturday morning, however the garbage was never picked up that day. We called the office and never heard back from them. We eventually put all the garbage in our vehicle and dumped it at the remote site. It would have been nice to have the office call back to clarify the information provided to us regarding the garbage policy. ##### Darren D. Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Lauren R. 7 Mar 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### House was very clean and well equipped with everything we would possibly need Easy rental process, house was very clean, stocked with all necessary amenities ##### Lauren R. Stayed 4 nights in Mar 2022 ### 8/10 Good #### Ashley S. 7 Feb 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Great Place to stay Home was amazing with incredible views! House has everything you need. Close To everything and close to ski lifts. Slightly dirty on arrival but not sure when the last people stayed so cleanup may have been weeks prior (lots of dust collection). Unable to get correct internet password as nobody returned our call despite calling and emailing. The password is different than what they send you in the email. We found the welcome book in the house with correct password but we left that day. Password should be updated in email. Overall would stay there again. Great experience! ##### Ashley S. Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Kaitlyn T. 21 Nov 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Annual Birthday Trip! Overall we loved the house! The pictures were accurate & the views were amazing! Hot tub was perfect end to everyone’s night. The house was entertaining enough for the weekend that we didn’t need to leave! Only downside to the house was we couldn’t connect to WifI (ohh well—we still had good phone service). We would def stay here again! ##### Kaitlyn T. Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Cindy G. 13 Apr 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing house Beautiful spacious house, hot tub was working and nice, so many things to do in the house, play pool, play with the game machines downstairs, the back of the house, a basketball hoop. Netflix on all the TVs and board games too. The kitchen was spacious, clean and nice. We love stati g at this property! ##### Cindy G. Stayed 3 nights in Apr 2021 ### 8/10 Good #### Ryan S. 6 Apr 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay, as advertised Family thoroughly enjoyed our Easter weekend. Lots to do and great location. House was great. Would go again ##### Ryan S. Stayed 3 nights in Apr 2021 ---