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Very clean, the hot breakfast was great, all staff were super friendly and seemed to be enjoying their day. Pool, hot tub, waterslide, and games room were all great as well!
Lyndsay
Stayed 4 nights in Apr 2024
Response from Cindy Geertsen on 22 Apr 2024
Thank you Lyndsay for your comments. That comment is so funny and very much appreciated. Most of us here at the Canalta St.Paul love our job and enjoy coming to work everyday. I am so happy that you noticed. I will definitely share your review with all of my fellow team members. I couldn't be prouder of my St.Paul Canalta Team. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
Was easy to park staff was very friendly room was clean
Jody
Stayed 1 night in Apr 2024
Response from Cindy Geertsen on 16 Apr 2024
Thank you Jody for letting me know about your most recent experience here at the Canalta St.Paul. I am always happy hear that your stay was great and my fellow team members were helpful and friendly. I hope you were able to grab a bite to eat from our hot continental breakfast served daily from 6am to 10am. It definitely makes a great start to your day. We shall look forward to your return. Take Care and Have a Awesome Day!!!
Thank you Ray for the wonderful review. We are super happy that you enjoyed your time with us. We always want our guests to have a awesome experience while they are here. We value and appreciate your business. Please visit us again when you are in our area. Take Care and Have a Awesome Day!!
Thank you Crystal for the lovely review. We are super happy that you and your family enjoyed your stay. We sure hope you had a chance to spend some time in our swimming pool. Our super fast water slide is fun for everyone. Please visit us again when you are in the area. Take Care and Have a Awesome Day!
I think they may be the best rural hotel chain in Canada.
Aaron
Stayed 2 nights in Mar 2024
Response from Cindy Geertsen on 31 Mar 2024
Thank you Aaron for the kind words. I also think I have the best hotel in rural Alberta LOL. We are super happy that you enjoyed your stay. Thank you for letting future travellers know how awesome your guest experience was. We really really appreciate it. Please visit us again when you are in the area. We shall look forward to your return. Take Care and HAPPY EASTER!
Thank you Tracey for the kind words. We are super happy that you enjoyed your stay at the Canalta St.Paul. We do try hard to deliver everyone that visits a awesome experience. Thank you for letting us know that we did that for you. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
2/10 Terrible
John Morley
Business traveller
15 Mar 2024
Disliked: Cleanliness
Will never return. Cleaning staff wake everybody up at 7:30am, banging on doors and vacuuming in hall. It took me a week to recover from over 50 bites on my back and shoulders. Will never return.
John Morley
Stayed 4 nights in Mar 2024
Response from Cindy Geertsen on 16 Mar 2024
John we are sorry you feel this way. I do apologize for my housekeepers waking you up. I have explained to them the importance of trying to be quiet in the mornings. We all do learn from our mistakes. I have shared your comments with my entire team. We hope you will give us another chance in the future. I am sure we will be able to offer you a better guest experience. Have a Awesome Weekend.
This is the first time we’ve stayed at a Canalta hotel. The hotel staff were welcoming and accommodating. Due to the snowy wintry weather they allowed us to have an earlier check-in time. The breakfast had several choices, hot and continental and the staff were very efficient keeping the offerings fully stocked and tables cleaned. The complementary bathroom toiletries were namebrand and fully stocked. I would not hesitate to book another stay at Canalta St Paul. I would recommend this hotel to anyone travelling in this direction.
Elizabeth
Stayed 1 night in Mar 2024
Response from Cindy Geertsen on 4 Mar 2024
Thank you very much for the lovely review. We love that you are sharing your experience with future travellers. I am super happy that you enjoyed your time with us. Next time....plan to stay longer as we do have the super fast water slide and hotub. Also, we have a games room in which all games are free. It is also a great place to spend some time. We are glad you made it safe and sound to your destination. If you find yourself back in St.Paul, please stop by and visit. Thank you again for the kind words. I will be sure and share them with my entire team. Thank you and Have a Great Day!
Thank you Donna for your comments regarding your most recent stay. We value and appreciate all that our guests say. It truly warms my heart when I read that my fellow team members are friendly and helpful. Thank you for letting me know. I will definitely share your kind words with them. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
Clean, Quiet, Friendly. Close to restaurants and shopping.
Lauren
Stayed 2 nights in Feb 2024
Response from Cindy Geertsen on 24 Feb 2024
Thank you Lauren for the awesome review/rating. I am super happy that you enjoyed your time with us. I will definitely share your review with my entire team. I am very lucky to work with a great bunch of people. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!
It was nice quiet room and close to where I needed to go .
Lawrence
Stayed 1 night in Feb 2024
Response from Cindy Geertsen on 23 Feb 2024
Thank you Lawrence for the kind words. I am glad that you had a quiet room. We are definitely close to all restaurants and stores. Thank you for staying at the Canalta St.Paul. We appreciate all guest comments. Please visit us again when you are in our area. Have a Great Day!
Thank you Robert for commenting on your most recent stay. I am super happy that you enjoyed your time with us. Thank you for letting future travellers know about your experience. If you have any suggestions so we can turn your 4 rating into a 5 please feel free to let us know. We are always trying to improve guest experiences. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Awesome Weekend.
8/10 Good
Bev
Travelled with family, Travelled with family and small children
We went to St.paul for my grandsons hockey tournament. There were families from Edmonton and surrounding areas. Heres my beef. The hotel knew in advance they woukd be slammed with guests yet they only had I person checking guests in. They wouldnt allow anyone to check in early so everyone came at once. The poor women was overwhelmed but she did a fine job. The hotel is fine, breakfast was good, but again only 1 person to looking after the breakfast facilities.
Bev
Stayed 1 night in Feb 2024
Response from Cindy Geertsen on 12 Feb 2024
I am sorry that you felt that way. I did have two people on the day shift and two people on the evening shift. I was expecting and preparing for being busy. I am not sure if you didn't see the second person working on both shifts? I will however, review your comments with my entire team. We do try to prepare so people can be fed effeciently and checked in quickly. Thank you for letting me know about your experience. We value and appreciate your comments. Take Care and Have a Great Day!
Thank you Jon for the 4 star rating. If you ever have any suggestions for us please let us know. We would be super happy to turn your 4 into a 5. We rely on guest comments to improve our hotel on a daily basis. Thank you for choosing to stay at the Canalta St.Paul. Have a Awesome Day!
10/10 Excellent
Tanya
10 Feb 2024
Tanya
Stayed 1 night in Feb 2024
Response from Cindy Geertsen on 28 Mar 2024
Thank you Tanya for the awesome rating. We are super happy that you enjoyed your time at the Canalta St.Paul. I hope that you were able to experience our awesome hot continental breakfast before you set out on your day. It makes a great start to your day. Please visit us again when you are in our area. Happy Easter!!
8/10 Good
Michel
8 Feb 2024
Liked: Cleanliness, staff & service
I found the heating system confusing, and the room was either cold or very hot. Also, more substantial bedding would be nice. There were no chairs in the room, except one office chair. Otherwise, a satisfactory stay.
Thank you very much Tammy for the kind words. Right back at you. You are the best guest in the world to have stay with us. We hope you keep your job forever and ever. See you soon.
Thank you Dawna for the Awesome rating. It really was a pleasure meeting you this week. I just wish I would have put you and keys together sooner. I am glad that everything worked out. We hope you have safe travels on your way home. Please visit us again when you are in our area. Have a Great Weekend.
Thank you Lisa for completing review from your most recent stay with us. We are super happy that you enjoyed our hot continental breakfast. If you have any suggestions where we can improve to change your 4 star rating into a 5 please let us know. Thank you again for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!
Thank you Gregory for taking the time to rate and complete a review regarding your most recent stay. We are super happy that you enjoyed your time with us. I hope you were able to taste our delicious hot continental breakfast before you headed out for the day. It makes a great start to any day. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Awesome Day!
Thank you Marguerite for completing a survey. Once again, we are sorry for your loss. I am glad that you all were able to visit and socialize with all your relatives. It is nice to have everyone together. One day I hope that you we can turn your four star experience into a five star. Take Care and hopefully, we shall see you soon.
The stay was excellent. Pool was closed but they gave us the conference room to entertain the kids.
Kalen
Stayed 1 night in Jan 2024
Response from Cindy Geertsen on 18 Jan 2024
Well I am happy to say that the pool is up and running again (which doesn't help you now). However, thank you for the kind words. I am super happy that we were able to keep the kids entertained. We really do appreciate your understanding. We hope that you will be back to visit us again for another hockey tournament. As long as the weather is not -40 my pool will be good to go. Thank you again. Have a Awesome Day!
Thank you Theresa for the awesome review. We are always super happy when our guests have a awesome experience while they are staying here. I will be sure to share your comments with my entire team. Thank you again for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Awesome Day! Please visit us again when you are in the area.
8/10 Good
Amanda
15 Jan 2024
Amanda
Stayed 1 night in Jan 2024
Response from Cindy Geertsen on 4 Feb 2024
Thank you Amanda for taking the time to rate our hotel. We hope you had a awesome guest experience. We hope you were able to grab a bite to eat before you left. Our amazing hot continental breakfast makes everyday a great start to the day. We rely on guest comments such as yours to improve our property on a daily basis. If you have any suggestions on how we can improve to turn your 4 star into a 5 star, please let us know. We hope you will visit again soon. Take Care and Have a Awesome Day!
8/10 Good
Esme
14 Jan 2024
Esme
Stayed 1 night in Jan 2024
Response from Cindy Geertsen on 4 Feb 2024
Thank you for taking the time to rate our hotel on your most recent stay. We hope that you found some time to enjoy our super fast waterslide or relax in our hot tub. If you ever have any suggestions for us to improve on please let us know. We really want to turn your 4 star into a 5 star. Thank you for staying with us. Have a Awesome Day!
Well look at that. We are both alike always perfect LOL. Always a pleasure to see you. Glad that your truck ran all night and you didn't get stranded during those frigid temperatues. See you soon.
Thank you Micheal for the awesome rating. I am super happy that you enjoyed your time with us. I hope you found some time to try out our super fun games room. It is really fun for all ages. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Take Care and Have a Awesome Day!
10/10 Excellent
Inger
3 Jan 2024
Inger
Stayed 1 night in Jan 2024
Response from Cindy Geertsen on 9 Jan 2024
Thank you for the awesome rating. It was a pleasure to meet you and your dog LOL. I hope your wife made out okay with her appointment. Please stay with us again when you are in our area. Take Care and Have a Awesome Day!
10/10 Excellent
Jaime
29 Dec 2023
Jaime
Stayed 1 night in Dec 2023
Response from Cindy Geertsen on 31 Dec 2023
Thank you Jaime for the awesome rating. I know the people above you were loud. Thank you for not holding it against us. We hope when you visit again this won't happen. Thank you so much for understanding. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. See you soon. HAPPY NEW YEAR!!
Thank you Donna for letting us know about your most recent stay. We are super happy that we didn't let you down. We appreciate that you always stay with us when you are in St.Paul. Happy New Year!!
Thank you so much for the awesome review. We are super happy that you enjoyed your time with us. Thank you for letting future travelers know what a great place the Canalta St.Paul is. We shall look forward to your return. Take Care and Have a Very Merry Christmas!
Always friendly staff and clean! Cindy and team always go out of their way to welcome everyone and ensure that everyone is taken care of.
Tammy
Stayed 1 night in Dec 2023
Response from Cindy Geertsen on 18 Dec 2023
YOUR THE BEST GUEST EVER!! Thank you again for letting future travellers know just how awesome we are LOL. We appreciate that you take the time out of your busy schedule to give us a shout out. We look forward to seeing you in 2024. Cheers,
Thank you Maureen/Donna for letting future travellers know about our hotel. Always a pleasure to see you and your husband. We shall look forward to your return in 2024. Thank you for choosing to stay with us when you are in St.Paul. We value and appreciate your business. Merry Christmas!
4/10 Poor
Andrea
10 Dec 2023
Andrea
Stayed 1 night in Dec 2023
Response from Cindy Geertsen on 12 Dec 2023
We are sorry that you did not enjoy your stay with us. It is hard to know what you did or didn't like?? We want every guest to have a awesome experience while they stay with us. If you have a moment feel free to contact me and we can discuss further. We are always looking for ways to improve our property. Thank you and Have a Great Day!
Easy access off the main hiway. Quick check in. Comfortable rooms with modern amenities and good rates. Lots of eating establishments nearby.
Victor
Stayed 1 night in Nov 2023
Response from Cindy Geertsen on 12 Dec 2023
Thank you Victor for the wonderful comments. We are super happy that you enjoyed your stay with us. Thank you for letting future travellers know how wonderful your stay was. Please visit us again when you are in our area. Have a Great Day!
10/10 Excellent
Debbie
22 Nov 2023
Debbie
Stayed 1 night in Nov 2023
Response from Cindy Geertsen on 17 Dec 2023
Thank you for the 5 star rating. We are super happy that you enjoyed your stay with us. We hope you were able to grab some of our delicious breakfast before you headed out for the day. It definitely has something for everyone. Please visit us again when you are in our area. Merry Christmas.
8/10 Good
Carla
17 Nov 2023
Carla
Stayed 1 night in Oct 2023
Response from Cindy Geertsen on 18 Nov 2023
Thank you Carla for posting a review regarding your most recent stay. We really value and appreciate everything our guests say. It really does help us to improve our facility on a daily basis. If you ever suggestions how we can turn your 4 star into a 5 please let us know. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!
10/10 Excellent
Hu
Business traveller
16 Nov 2023
Exceptional service and excellent breakfast. Very helpful staff.
Hu
Stayed 1 night in Nov 2023
Response from Cindy Geertsen on 17 Nov 2023
Thank you Hu for your lovely comments. We are super happy that you enjoyed your time with us. Whenever we can help a guest out we most definitely will. It was a pleasure meeting you. Take Care and Have a Great Weekend. We shall look forward to your return. Cheers,
10/10 Excellent
Amy
15 Nov 2023
Amy
Stayed 1 night in Nov 2023
Response from Cindy Geertsen on 17 Nov 2023
Thank you Amy for the wonderful rating. We are super happy that you enjoyed your time at the Canalta St.Paul. If you ever have any suggestions on how we can do even better, please let us know. We value and appreciate guest comments. We hope you will stay with us again when you are in the area. Take Care and Have a Great Weekend.
Thank you Stephan for the awesome rating. We are super happy that you enjoyed your stay with us. If you ever have suggestions on how we can improve please let us know. We shall look forward to your return. Take Care and Have a Awesome Day!
Thank you so much for the awesome review. We are super happy that you enjoyed your time with us. We hope you were able to try a few of our amenities while you were here. Our Games room is definitely fun for everyone of all ages. Please visit us again when you are in our area. Have a Awesome Day!
Thank you Christina for the Awesome Review. We are super happy that you enjoyed your time with us. We hope you were able to grab a bite to eat before you headed on your way. Our continental hot breakfast is super delicious and does make for a great start to the day. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. See you soon.
Thank you so much for the Awesome Rating. We are super happy that you enjoyed your time with us. We pride ourselves on having awesome customer service. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business.
10/10 Excellent
Chantal
Business traveller
27 Oct 2023
Liked: Amenities
This hotel is the best I've been and I've seen many. GF diet is complicated when it's not by choice and this hotel offers GF breakfast, prep separatly ⭐️⭐️⭐️⭐️⭐️
Thank you for making us feel welcome
Chantal
Stayed 1 night in Oct 2023
Response from Cindy Geertsen on 27 Oct 2023
Thank you Chantal for your kind words. We are so happy that we were able to have your gluten free options available. We always try however, some people never ask us if we have it available. We appreciate that you asked us. We really do want all of our guests to have a awesome experience. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
Thank you Barbara for the awesome rating. We are super happy that you enjoyed your time with us. We hope you had a chance to chill in our hot tub. Our games room is also a lot of fun for everyone. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
Thank you Brian for the awesome rating. We are super happy that you enjoyed your time with us. We hope you enjoyed our hot continental breakfast before you got on with your day. It is so yummy and delicious and filling. It will definitely tide you over to lunch. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
The hotel goes above and beyond for their guests. Very kind and helpful! Would highly recommend this hotel. Great pool & hot tub too!
Brittany
Stayed 2 nights in Sep 2023
Response from Cindy Geertsen on 2 Oct 2023
Thank you Brittany for your wonderful comments and review. I will be sure to share your comments with my entire team. Comments such as yours keep us all in the hospitality industry. Thank you for staying at the Canalta St.Paul. We can't wait for you to visit us again. Have a Awesome Day!
Thank you Owen for the Awesome Rating. We try to make everyones stay the best it can be. We are super happy that you enjoyed your time with us. We hope you had a chance to chill in the swimming pool or relax in the hot tub. Please visit us again when you are in our area. Take Care and Have a Awesome Day!
Thank you Ashley for letting us know that you enjoyed our super fast water slide. I would have to agree with you. We are glad you found some time to enjoy the pool. We also have a very fun games room. Feel free to check it our when you visit again if you didn't this time. Thank you for choosing to stay at the Canalta St.Paul. We value and appreciate your business. Have a Great Day!
Thank you Lindsay for the awesome review. I am glad that you enjoyed your stay with us. We are always excited and delighted to learn that you had a great guest experience while you were here. Please visit us again when you are in our area. Take Care and Have a Wonderful Day!