All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
When we walked into our room I had noticed a massive spider crawling along the wall. My wife is terrified of them and so I had to handle the situation. It’s unsettling to find out that the property doesn’t have any service to prevent this situation.
Christopher
Stayed 2 nights in Apr 2024
Response from Jennifer on 29 Apr 2024
Hello Christopher, we want to extend our sincerest apologies concerning this issue. We do have a service and will be contacting them and appreciate you letting us know.
6/10 Okay
Elizabeth
29 Apr 2024
Liked: Cleanliness, staff & service
Elizabeth
Stayed 1 night in Apr 2024
Response from Jennifer on 30 Apr 2024
We would like to hear how we can improve. Please call the hotel and ask for our General Manager, Kathy Pidgeon.
8/10 Good
Meryl
Travelled with family and small children, Business traveller
28 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
The wait for breakfast buffet was a bit long!
Meryl
Stayed 3 nights in Apr 2024
Response from JS on 29 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
This hotel is fun, fun, fun!! Amazing breakfast, gorgeous interior, live music, several restaurants, and the best of all: the river walk and all the trails. Awesome.
Kristi
Stayed 2 nights in Apr 2024
Response from JS on 29 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
10/10 Excellent
Rick
28 Apr 2024
The Greenbelt next to the Hotel.
Rick
Stayed 2 nights in Apr 2024
Response from JS on 29 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
10/10 Excellent
Jennifer
Travelled with family, Travelled with pets
24 Apr 2024
This was a great stay and we had our dog with us. It’s an awesome pet area fenced in and a river view. The breakfast was also excellent. Very clean and comfortable stay. I would stay here again for sure.
Jennifer
Stayed 1 night in Apr 2024
Response from JS on 24 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Staff went above and beyond to make sure our stay was comfortable! Dining options were excellent. Loved the outdoor options. Would definitely stay here again.
darrell
Stayed 1 night in Apr 2024
Response from JS on 23 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
10/10 Excellent
Travis J
Business traveller, Travelled with partner
22 Apr 2024
Liked: Amenities
We love staying here. They are always kind and go above and beyond.
Travis J
Stayed 4 nights in Apr 2024
10/10 Excellent
Hanna
Travelled with family and small children, Travelled with pets
It perfect but exceeded my expectations. Really nice clean rooms. Friendly and excellent service. Much better than average dining and entertainment. My new top choice for my stays in Boise.
Patrick
Stayed 2 nights in Apr 2024
Response from JS on 19 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
My son and my love went to the Riverside. I decided not to rent them a car as most of what they were doing was pretty close by. The drivers didnt have to go the extra distance and they did. The hotel staff also recieves extra thumbs up as they were kind, complimentory, and went above to make their stay extra special. Im forever grateful!
Estavan
Stayed 3 nights in Apr 2024
Response from JS on 9 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Nice main lobby and restaurant. Friendlyish staff. Long long corridors and not suitable in poor weather. Beds uncomfortable and thin sheets. Could not cover past shoulders.
Cocktails in bar overpriced and limited selections. Might be better in summer months.
Luanne
Stayed 3 nights in Apr 2024
Response from Jennifer on 9 Apr 2024
Thank you for your feedback. We always appreciate hearing from our guests, be it good or bad as this is how we can improve.
We were given keys to a room that already had a customer in the room. Nothing like walking in a room and having people look at you. The hotel could use more signs showing how to get to the lobby from the back of the hotel. It's a giant maze.
Alden
Stayed 1 night in Apr 2024
Response from Jennifer on 18 Apr 2024
Hello Alden, we want to extend our sincerest apologies concerning this issue. We will keep trying to get better and it is comments such as yours that help us know about areas we need to work on.
Overall a great stay. Rooms didn’t feel super clean. I think renovations to rooms would help. Staff was extremely friendly. We chose this hotel for the pools and hot tubs. Which did not disappoint. The kids loved it and so did we. There are breweries nearby which allowed children. They are within walking distance but it was more exciting to ride the Lime scooters which was a bonus for us. The EV charging was great. Lots of plugs available. Had to ask front desk to activate the charger with their fob card to charge.
Nathan
Stayed 3 nights in Mar 2024
Response from JS on 1 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
Great central location. Availablity of a variety of stuff. Price was good for the value of hotel. The bar attendant was excellence with customers. This was our 3rd stay and would highly recommend.
Catherine
Stayed 3 nights in Mar 2024
Response from JS on 25 Mar 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
We stayed here for our wedding night. We checked in fairly late and were completely exhausted, but the front desk staff was incredible and even gave us warm chocolate chip cookies to take to our room. However, the alarm went off at 6am in the room. We didn't think to check it. Also, housekeeping was knocking persistently at our door at 9am to begin cleaning rooms and checkout wasn't until 11:00. It also happened to be the night that clocks 'spring forward' an hour, so all of this felt like an hour earlier. It was a frustrating morning for the day after our wedding.
Melissa
Stayed 1 night in Mar 2024
Response from Jennifer on 12 Mar 2024
We are so sorry about the disturbance, Melissa. We do hope you received the compensation email from our Front Office Manager and to see you again in the future!
Lovely updated room. Indoor and outdoor pool. Easy parking. Great buffet breakfast. Lots to do for adult visitors. We chose this hotel because it was close to downtown and right on the Greenbelt walking trail. Would definitely recommend.
Josie
Stayed 2 nights in Mar 2024
Response from JS on 12 Mar 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
We had a great stay at the Riverside. The staff is so friendly and there are many options for eating in and around the facilities. They have two pools, one inside and the other outside. They offer a shuttle service to take you to downtown Boise which was very convenient. Rooms were large and well equipped and clean. Complimentary Buffet breakfast in the morning.
Debra
Stayed 1 night in Mar 2024
Response from JS on 11 Mar 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!
I always like staying at the riverside. Was a little thrown off when they charged me for wanting an extra blanket on the bed cause I was cold. Should be included when you’re already paying a good amount to stay at the hotel. Thought it was a little tacky.
Kelly
Stayed 1 night in Mar 2024
Response from CB on 8 Mar 2024
Thank you for choosing to stay with us! It looks as though there was a pet fee but if you could please reach out with additional details of your blanket charges I would be pleased to address them as we do not charge for extra amenities of that nature.Thank you,Christina BFront Office Manager
10/10 Excellent
Jeffrey
8 Mar 2024
Jeffrey
Stayed 2 nights in Mar 2024
Response from JS on 1 Apr 2024
Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!