Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from København

Hotellets beliggenhed var helt i top.

Posted 14-Aug-2016
Dejligt hotel ved stranden. Hotellets beliggenhed var helt i top.
Comment from Hotel Management
23-Aug-2016 by WOW Resort Hotels, Hotel Management
Dear Mrs. Maria,I greatly appreciate the time you have taken to detail your though following your stay. It is truly a treat for us at WOW Kremlin Palace to have been able to meet your expectation and create such a positive experience for you. We are so happy to hear that you like our beach and territory. Your kind comments about the hotel and the team members are highly appreciated.It would be our pleasure to have you return year after year and we thank you for your nice review.We all look forward to having another opportunity to welcome you in Antalya. Elif Körük Customer Relations Manager WOW Rseort Hotels
5out of 5
by Michelle

Posted 04-Nov-2015 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Mrs. Michelle, Thank you very much for sharing your wonderful impressions and recommendation. It is so nice to see that we meet your expectations of an excellent holiday to the fullest. We are truly lucky to have absolutely wonderful staff working with us and I will surely share your reputation with our team. We really hope that you will make an exception visit us again for another excellent family holiday. We are really looking forward to welcome you back with us. Kindest Regards, Elif Körük Customer Relations Manager WOW Resort Hotels
3out of 5
by A verified traveller from london

Posted 30-Oct-2015
It was great but we checked in at midnight and lost the whole day we paid for and on check out they didn't let us stay till eve coz our flight was in the eve
Comment from Hotel Management
by WOW Resort Hotels, Hotel Management
Dear Mrs. İqbal,First of all we would like to thank you for your feedback you shared with us. I am pleased to read that you had good time in our hotel. But as we understand that we were not able to measure up your expectation for the late checkout. We will try to our best for our guest convenience but sometimes it cannot be possible. To give late check-out depends on the avability at that period of your stay. Please be assured your feedback is shared with our management team and will receive the necessary attentionIf you give us second chance, we wish you welcome you again . Best Regards, Elif Körük Customer Relations Manager WOW Resort Hotels
1out of 5
by Farida

Posted 13-Sep-2015 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Farida, Thanks for the feedback and the time you was taking for sharing it. We understand that we were not able to measure up your expectations in some points .The opinion of every single guest is important to us. We have forwarded all your comments on to the responsible department heads. Please be sure that they will control each of the points you mentioned and that they will take the necessary measures. Best Regards, Elif Körük Customer Relations Manager WOW Resort Hotels
1out of 5
by A verified traveller

Not good Not bad

Posted 11-Sep-2015
Nice but bad smell all the way. Their restaurant closed very fast .
4out of 5
by A verified traveller

Nice hotel with good food

Posted 03-Sep-2015
Everything was great ( esp food and beach).. Just the rooms need upgrades. Old, old fashion designed, some leaking Other than that excellent place for a vacation
4out of 5
by A verified traveller

Great Location, facilities & food, but poor rooms!

Posted 25-Aug-2015
The over all experience was pleasing. A nice hotel, close to the beach, and to the night life around. It is also on the same public bus route, where you can sue to go to the city center and marina... Facilities are very good, and there are lots of activities and entertainment prepared by the staff every day... Food selection is countless, and can satisfy the taste of many. Drinks, ice cream... are served all the time... Couple of drawbacks witnessed: - Room furniture is very old, and the bed mattress is terrible! had a back pain all week. - Each room has a safe, but surprisingly, it is of an old generation, where you need to use a door like key to open and close. If lost, you are penalized to pay 50 Euros for it!! - What the heck!! - Not sure why a modern keyless safes are not used, without the hassle of keeping or losing a key! - I asked for two connecting rooms, to stay connected with my young children. Surprisingly, you cannot close the doors between rooms at night for privacy, as they take the keys of the door, and remove the lock knobs when two connecting rooms are joined! When asked to keep the key available, the answer was, you either keep them open or stay closed! You cant have the key!! - Rooms Air conditioning was not effective at all at such summer times. - Reception never answers the telephone, especially at night
3out of 5
by youcef from paris

séjour familial

Posted 23-Aug-2015 on Hotels
chambres trop minuscules plutôt pour les jeunes
4out of 5
by A verified traveller

Eglenceli ama sorunlu

Posted 18-Aug-2015 on Hotels
Resimlerde cok farkli
2out of 5
by A verified traveller

Disappointment with a view (at times)

Posted 17-Aug-2015
Pros: Not too much. At certain times, the view was quite spectacular.
Cons: See above. Many things could be approved.
Location: There is not too much nearby but there are several excursions that one could pay for.
I had high expectations as I travelled to Bodrum, Turkey but was quickly disappointed upon my arrival to the hotel. I think their website oversells the resort and if I would have known what I know now, I would have selected a different resort. It is outdated and could use some serious renovations. The room had poor insulation and you could hear everything; it was far from enjoyable to listen to your neighbours yelling at their kids for 30 solid minutes. The initial room that they provided was "sea view" but the only thing I could see was the other hotel buildings. The only thing you could hear was the passing traffic on the street. The second room was a little better but still utterly disappointing. The beds were extremely uncomfortable; I am not sure how people can manage sleeping on them for an entire week. The water surrounding the hotel was not as clear or blue as other parts of the islands. The hotel staff's English is poor and it results in subpar customer service. I will say some of the workers are hard workers and I would not want their jobs!