3 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Reviews of Tower at The Boca Raton

4.5 out of 5
Tower at The Boca Raton
503 E Camino Real, Boca Raton, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ihosuel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality
Stayed 1 night in May 2024
Response from Daniel A. Hostettler, President and CEO on 14 May 2024
Dear Mr. Ramos,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and greatly appreciate your kind words. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Daniel A. Hostettler, President and CEO on 14 May 2024
Dear Mr. Blowes,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Timothy, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room completely modernized. Great views. Staff excellent
Stayed 2 nights in Feb 2024
Response from Daniel A. Hostettler, President and CEO on 16 Apr 2024
Dear Mr. Buckley,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and greatly appreciate your positive feedback. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shona on 25 Jan 2024
Dear Ms. Goodman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, gigantic resort that offers so many things. Service was great. aslo great little touches like providing lens cleaner for glasses.
Stayed 2 nights in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Francoise

Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST IN BOCA, PERIOD
I booked a single night at The Tower following my wedding at the venue The Addison. I'm practically disappointed that I couldn't spend more time enjoying all the amenities and just the overall atmosphere here. I could write a book of why The Tower is the cream of the crop in Boca. EVERYTHING was 10/10.
Stayed 1 night in Jan 2024

8/10 Good

Francoise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a one week stay at the Boca Raton. Overall good with some exceptions, notably housekeeping and bellman. Housekeeping never came before 5 pm. Bellman and butler were largely unresponsive. In room dining was average in quality and overpriced. It aspires to greatness but isn’t quite there in terms of service. While the rooms have been updated in the tower the elevators are old and i need of replacement.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Debbie

Stayed 1 night in Sep 2023

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Shona on 28 Aug 2023
Dear Mr. Mavroudis,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property had the best service and the most amazing newly renovated room! Our family was impressed from the moment we entered the property. So many great staff to thank for making our family trip memorable.
Stayed 3 nights in Jul 2023
Response from Shona on 28 Aug 2023
Dear Mr. Mitchell,Thank you for sharing your feedback about your recent stay at The Boca Raton. We are thrilled to hear that you experienced the best service at our resort and that our attentive associates made a significant impression on you and your family. Your recognition of our efforts to provide incredible service is greatly appreciated, and we are honored to have contributed positively to your stay.We look forward to the opportunity to welcome you back for another exceptional experience and to continue providing you with excellent service.Warm Regards, Daniel A. Hostettler President and Chief Executive Officer

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, room comfort
Save Your Money
Had ridiculous problems with room service, housekeeping, valet, noise, rudeness and wet (mopped) floors that I slipped on with no warning signs. What’s worse is I’ve given them all this feedback multiple times and no response from the hotel. They don’t care.
Stayed 2 nights in Jun 2023
Response from Hotel Management on 7 Jul 2023
Dear Brian,We sincerely apologize for the issues you encountered during your stay. Your experience is certainly not reflective of the level of service we strive to provide, and we deeply regret any inconvenience or discomfort caused.We take guest feedback seriously, and we apologize for any lack of response you may have experienced. Your concerns have been noted, and we will thoroughly investigate each matter to address and rectify the issues promptly.If there is anything further we can do to assist you, please do not hesitate to reach out to us directly.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Management on 7 Jul 2023
Dear Daniel,Thank you for the perfect review of The Boca Raton. We hope to have the pleasure of welcoming you back to Florida’s pristine beaches soon.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Altin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!!
Stayed 3 nights in Jun 2023
Response from Hotel Management on 7 Jul 2023
Dear Altin,Your five-star review of The Boca Raton’s Tower means the world to us. We were delighted that each part of your stay was exceptional. We hope to have the pleasure of welcoming you back to another stay soon!Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

jackie

Stayed 2 nights in May 2023
Response from Hotel Management on 7 Jul 2023
Dear Altin,Thank you for taking the time to share your feedback from your stay at The Boca Raton’s Tower hotel. We are delighted to read that everything during your stay was exceptional. We hope to welcome you back to another getaway soon!Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you needed was right there on site. Only complaint is trying to get a lounge chair.....too many people and not enough chairs! Food was good. Staff was very friendly.
Stayed 3 nights in Apr 2023
Response from Hotel Management on 11 May 2023
Dear Barbara,Thank you for sharing your experience with us! It is great to hear that you enjoyed the convenience of having everything you needed on site. We understand how frustrating it can be when it is difficult to find a lounge chair, especially with many people around. We are glad to hear that the food was good and that our staff provided friendly service. We hope to welcome you back soon!Warm regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Boca Raton has become a family favorite for our family of 5. We have stayed at the beach club, cloister and tower. With kids, the Tower is our favorite. The lazy river, pool, slides, and flow rider keep my kids busy and happy. They never want to leave!
Stayed 7 nights in Mar 2023
Response from Hotel Management on 18 Apr 2023
Dear Paul,We are delighted to read that you and your family have enjoyed your stay at the Boca Raton! It's always wonderful to find a hotel that can keep everyone in the family entertained and happy. We hope you continue to make happy memories at The Boca Raton in the future!Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

8/10 Good

Zoe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our kids for the Beach and pool club; we stayed in the Tower and the rooms were beautiful and spacious, and the food was great for the kids. The kids loved taking the water shuttle over to the beach, and we rented an (expensive) cabana at the pool as we couldn’t get enough chairs all together. It would have been 5 stars had the weather cooperated, but in our two-night stay, we had 2 hours of sun and otherwise thunder/lightning and the pool club was closed, which meant we were only able to use the $700 cabana for 2 hours. We had also planned to do the lazy River and pool club the morning we were checking out, but the pool club only opened at 9 and by 9:05 it was closed due to lightning and torrential downpours, so we ended up just checking out early. When i mentioned our disappointment at checkout, the front desk didn’t really say much - understand the weather was out of their control, but disappointing nonetheless.
Stayed 2 nights in Mar 2023
Response from Hotel Management on 18 Apr 2023
Dear Zoe,We are disappointed to read that the weather didn't cooperate during your stay with us. It's great to hear that you enjoyed the spacious rooms, great food, and water shuttle to the beach, and that your kids loved the pools and slides. However, I can understand how disappointing it must have been to have the pool club closed for most of your stay and to only have a short time to enjoy the cabana. Our team strives to provide exceptional service and experiences for our guests, so I'm sorry to hear that your disappointment at checkout wasn't addressed. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warn regards,Daniel A. Hostettler, President and Chief Executive Officer.

10/10 Excellent

jennifer

Stayed 7 nights in Mar 2023
Response from Hotel Management on 18 Apr 2023
Dear Jennifer,Thank you for the great review of the Tower at The Boca Raton. We hope we can welcome you back to another stay in the future.Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Hotel Management on 18 Apr 2023
Dear Laurie,Thank you for the great review of the Tower at The Boca Raton. We hope we can welcome you back to another stay in the future.Warm regards,Daniel A. Hostettler, President and Chief Executive Officer.

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is fantastic but they definitely overbooked for the holiday weekend. The rooms, staff and food was 5 stars but the fact that you had to line up outside every morning at 8am to get a chair at the pool that isn’t even open until 9am is absurd. Especially when you have to stand outside in the sun with your kids every morning before coffee on vacation. Torture.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service!
We stayed for our 15th anniversary and we knew that the resort was still partly under construction. The tower, where we stayed was PHENOMENAL! Absolutely perfect room and finishings. There was hair in the bathroom when we got there so that’s why it wasn’t scored perfectly. Food was EXCELLENT, and every employee was over and above for accommodating everything! The spa (outside) was lackluster and it looked amazing in pictures. But services were fantastic! Highly recommend!
Stayed 1 night in Nov 2022