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Reviews of Knights Inn Boardman

1.5 out of 5
Knights Inn Boardman
100 1st St. NW, Boardman, OR

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 240 reviews" "
Rating 8 - Good. 82 out of 240 reviews" "
Rating 6 - Okay. 55 out of 240 reviews" "
Rating 4 - Poor. 16 out of 240 reviews" "
Rating 2 - Terrible. 15 out of 240 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kaz

Travelled with partner
Liked: Staff & service
It is not the newest or cleanest motel in town, but cheap and convenient place to stay overnight. Also the staff was nice. Served the purpose. Will stay again.
Stayed 1 night in May 2024
Response from Barb on 20 May 2024
Kaz, Thanks for leaving us a review. We appreciate your business and would love to have you back again.

6/10 Okay

Shawn

Travelled with family and small children
Disliked: Staff & service
Front desk was snippy .
Stayed 1 night in Mar 2024
Response from management on 6 May 2024
Shawn so sorry to hear that the front desk person was snippy. We will pass this on to the front desk staff and see that it will not be a problem again.

2/10 Terrible

Rosa

Disliked: Staff & service
I showed up to get my room guy a front counter didn't find my reservation, he tried to sell me another booking I told him have to go outside to find out what happened then as I got to car he turned off lobby lights, so I had to walk away to another hotel.
Stayed 1 night in Apr 2024
Response from management on 29 Apr 2024
Rosa, so sorry for the miscommunication. It was thought that you were leaving and because it was after 9pm the gentleman closed the door and turned the office/ lobby lights off. This closing of the lobby is done regularly at 9pm nightly but there is a night buzzer for afterhours arrival. So sorry.

10/10 Excellent

Christee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always clean and the manager is always so nice and helpful!
Stayed 1 night in Apr 2024
Response from Barb on 21 Apr 2024
Christee, thank you for taking the time to leave us a review. We appreciate you and your business.

8/10 Good

Greg

Older but clean, comfortable and quiet.
Stayed 1 night in Apr 2024
Response from Barb on 21 Apr 2024
We appreciate you taking the time to leave us a review. Thanks for staying with us and we hope you will come back and stay with us again.

6/10 Okay

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
There was a mistake in how many beds. They fixed it with no issues. Very good stay
Stayed 1 night in Mar 2024
Response from Barb on 27 Mar 2024
Glad you enjoyed your stay. Glad we could assist you with your reservation issue. Thanks for staying with us.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Barb GM on 14 Feb 2024
Thank you for sharing your experience with us. We value your feedback and hope to see you again .

2/10 Terrible

Wesley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from management on 29 Jan 2024
Dear Wesley, we are so sorry that your experience was not as good as we had hoped it would be. We value your feedback and appreciate your patronage and hope you will give us another try.

10/10 Excellent

Bill

Stayed 4 nights in Dec 2023
Response from Barb on 1 Jan 2024
Thankyou for the review. May you continue to be healthy and Happy New Year!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Barb on 1 Jan 2024
Hi Jennifer. Thanks for leaveing us a great review. We hope to see you again in the future. Take care and Happy New Year.

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Barb GM on 19 Dec 2023
Hi Dennis Thanks for the review. We appreciate your business and hope you will stop by again. Have a wonderful holiday season and stay well.

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service
For the price it was great
Stayed 1 night in Dec 2023
Response from Barb G M on 18 Dec 2023
Thanks for the review. Also thanks for staying with us and we hope you have a very enjoyable Christmas season. Hope to see you again.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
hotel was clean
Stayed 1 night in Dec 2023
Response from Barb GM on 13 Dec 2023
Thanks for staying at the Knights Inn in Boardman Oregon. Please come see us again.

8/10 Good

James Edward

Stayed 1 night in Dec 2023
Response from Barb on 1 Jan 2024
Thanks James, for taking the time out of you busy day to leave us a review. May you have a happy holiday season.

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was just looking for reasonable, it is a older motel however didn't find any problems or things that didn't work. Bed was comfortable, shower plenty of hot water
Stayed 1 night in Dec 2023
Response from Barb GM on 13 Dec 2023
Glad you had a enjoyable stay. Hope to see you again.

6/10 Okay

Nicholas

it was there
Stayed 1 night in Nov 2023
Response from Barb GM on 13 Dec 2023
Thanks for giving us a try. Hope to see you again.

4/10 Poor

Cody

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check-in took forever. Wifi was down. Walls are VERY thin. Area a bit sketchy. However...for such an outdated room, it was pretty clean. Water pressure was really good.
Response from GM on 30 Nov 2023
So sorry the motel didn't meet your expectations. Our Wifi went out unexpectedly, so we have to wait for another distribution box. Hope you have a great holiday season.

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a good nights sleep, and it was located right by places to eat.
Stayed 2 nights in Nov 2023
Response from Barb on 19 Nov 2023
Thank you for staying with us. Glad you enjoyed you stay. We look forward to seeing you again.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at the property. Always friendly service and a great property.
Stayed 1 night in Nov 2023
Response from Barb on 19 Nov 2023
Thankyou Adam for choosing to stay with us. We appreciate you. Thank you for your response. Hope to see you again. Happy holidays to you and yours's.

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Barb on 28 Oct 2023
Thank you for staying with us and leaving us a review. We appreciate your business and are glad you enjoyed your stay. Please drop by any time.

8/10 Good

Tim, Albany

Stayed 1 night in Oct 2023
Response from Barb on 19 Nov 2023
Hi Tim, thank you for your response. Thank you for staying with us. Hope to see you again. Happy holidays to you and yours's.

6/10 Okay

Bruce

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Barb on 23 Oct 2023
Thank you for your review. Glad you could stop by and hope to see you again, We appreciate your business

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Knights Inn
Our stay was great and we will definitely stay again. The manager was very pleasant at check in and made the process super easy. Our room was very comfortable and clean. Kudos all the way around!!
Stayed 1 night in Oct 2023
Response from Barb on 17 Oct 2023
So pleased you enjoyed your stay. We look forward to seeing you again. Stay well.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was easy and receptionist very friendly. Property itself needs some serious updating. Carpet was stained and dirty looking. Both the sink and bathtub leaked. It was noisy, and the restaurant/bar looked dingy and unappealing. Did not eat there. The free breakfast consisted of some wrapped pastries, juice boxes, and coffee.
Stayed 4 nights in Oct 2023
Response from Barb on 17 Oct 2023
Thanks for giving us the opportunity to be your host. We hope you will give us another try. Stay well and safe!

8/10 Good

Joseph

Stayed 2 nights in Oct 2023
Response from Barb on 19 Nov 2023
Thank you, Joseph for choosing to stay with us. We appreciate your business and your comments.

6/10 Okay

Janet

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Barb on 19 Oct 2023
Janet, thank you for staying with us. We value your patronage and hope to see you again.

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little motel and a great price. Nothing fancy but it has everything we need. The manager was very friendly and helpful. The beds are clean and comfortable.
Stayed 1 night in Sep 2023
Response from Barb on 28 Oct 2023
Janice, thank you for your response. We hope you enjoyed you stay and will drop by again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable
Comfortable place with friendly staff. Nothing fancy but overall, a nice place to crash for the night.
Stayed 1 night in Sep 2023
Response from BARB on 30 Sept 2023
GLAD WE WERE ABLE TO ACCOMODATE. STOP BY ANYTIME

10/10 Excellent

Tina

Stayed 1 night in Sep 2023
Response from Barb on 24 Sept 2023
We wish to thank you for staying with us. Thank you for your review and please stop in again anytime you need. Hope you have a wonderful day.

10/10 Excellent

Marty

Stayed 1 night in Sep 2023
Response from Barb on 13 Oct 2023
Thanks for the great review. Hope to see you again soon. Safe travels.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly nice motel for the price. The bed was comfortalbe. The room was clean. The shower was strong and nice. Older, one story motel. Toilet was older and felt like it was made for a child. Short and not elongated. No breakfast except a couple of fruit bars and coffie. Worth the price on a weekend.
Stayed 1 night in Sep 2023
Response from Barb on 22 Sept 2023
Glad you enjoyed your stay. Thanks for staying with us. Have a wonderful day.

10/10 Excellent

kay

Stayed 1 night in Aug 2023
Response from Barb on 19 Sept 2023
Thanks for choosing the Knights Inn in Boardman Oregon for your stay. Thanks for the great review. Glad you enjoyed your stay.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Front desk very nice. Best deal for the money anywhere!
Stayed 1 night in Aug 2023
Response from Barb on 14 Sept 2023
Glad you had a good stay. We would be pleased if you were to stay again. Stay well and have a nice day.

10/10 Excellent

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Aug 2023
Response from Barb on 14 Aug 2023
Glad you enjoyed your stay. Thank you for the review. We look forward to having you stay with us again.

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad Breakfast
Check-in person was not very friendly. Also, I have low expectations for a continental breakfast but having only one package of breakfast cookies from a grocery store is pretty bad. At least provide instant oatmeal and cereal.
Stayed 1 night in Jul 2023
Response from The management on 6 Aug 2023
We serve, as a guest courtesy, a 'grab and go - prepackaged breakfast ' which can be sanitized by the guest before opening if they choose. We have served this type of breakfast since the Covid started. We are sorry that this type of breakfast did not please you. The Knights Inn Franchise does not require us to offer any breakfast. We offer coffee, coco. and hot cider plus cold juice, different pastries, granola bars and bagel chips. There is a cafe located across from our parking lot which is open Monday thru Saturday morning in case you prefer to purchase a breakfast meal. Thank you for taking the time to leave us a review.We appreciate your patronage.

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty and you could see a poop butt print on the seat. Got up to shower and no hot water. Black mold was on the bottom of the fridge.
Stayed 1 night in Aug 2023
Response from management on 5 Aug 2023
So sorry it appears that you didn't enjoy your stay. Please contact the office while you are here and allow us to fix the issues that you experienced. Sorry for the inconvenience. We appreciate you patronage.

4/10 Poor

Richard, Albuquerque

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very outdated. The mattress was worn out. There was supposed to be a breakfast at 6:00am and the area was locked and no one available.
Response from Barb on 2 Aug 2023
So sorry you missed the breakfast. The lobby is where the breakfast takes place not the lunch and dinner restaurant adjacent to the lobby of the motel. As the sign on the door and the counter in the motel lobby states the breakfast (lobby) is open Monday through Saturday from 6am to 10 am but on Sunday the lobby opens at 7am to 10am. We are sorry for the inconvenience.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling Australians
The room and bed was clean and comfortable, the WiFi was smooth and parking outside the room was a bonus. However, breakfast was a little on the poor side, oat bars, cinamon scrolls, pretzels in packets, juice box, the coffee was good.
Stayed 1 night in Jul 2023
Response from Barb on 30 Jul 2023
Thanks for giving us a try. We appreciate your business. Please stop by next time through here. Please be advised that the Knights Inn franchise does not require us to serve any breakfast. We hope you enjoyed what we did provide.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Barb on 20 Jul 2023
Thank you for staying at our motel. We appreciate your business. We are sorry you didn't seem to enjoy your stay. Thanks for taking the time to leave us a review.

8/10 Good

Angela

Travelled with partner
Liked: Staff & service, property conditions & facilities
Check in and out was super easy and convenient. Thank you!
Stayed 1 night in Jul 2023
Response from Barb on 17 Jul 2023
Thanks for staying with us. We appreciate your business. Also thanks for taking the time out of your busy day to leave us a review. We hope you have a fantastic day.

10/10 Excellent

Laura

Stayed 1 night in Jul 2023
Response from management on 6 Aug 2023
So glad you appeared to have enjoyed your stay please come see us again when you're out this way.

6/10 Okay

ANDY

Travelled with family
Liked: Staff & service
Not the best motel in town when it comes to convenience. The ice machine is inside the restaurant, which was closed throughout our stay so we had to go buy ice outside. The front desk staff was nice but it seems like the printer is old and needs replacement. I waited quite a long time (about 30 minutes or longer) to complete check in, and frankly, it wasn't the lady's fault since the printer took forever to print in her back office. And just for the record, she did apologize for the wait, but still, the property manager needs to pay attention to things like that. Also, things were falling apart in the room- ie, the bathroom door, the lamps. The mattress needs to be changed since they were both sagging. Other than that, very affordable price, seemingly safe area, friendly/courteous staff; yet, a little cleanup is definitely in order.
Stayed 2 nights in Jul 2023
Response from Barb on 8 Jul 2023
Sorry about the printer issue. I had replaced the ink cartridge and found that it was a faulty cartridge. I ordered another one but it had not got here yet so we made do using the one in my office. Sorry you weren't happy with your accommodations. Thanks for giving us a try.

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet. Our tub/shower was very slow to drain. Needs cleaning out.
Stayed 1 night in Jul 2023
Response from Barb on 6 Jul 2023
Thanks for leaving us a review. I will get your message over to maintenance. We appreciate your business. Have a great day.

10/10 Excellent

Kim

Stayed 1 night in Jul 2023
Response from barb on 30 Jul 2023
Super glad you enjoyed your stay. Best of luck to you and good travels.

8/10 Good

Baltasar

Stayed 4 nights in Jun 2023
Response from Barb on 30 Jul 2023
Thanks for giving us a try. We appreciate you patronage.

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Barb on 23 Jun 2023
We are so glad you enjoyed your stay. Thanks for taking the time out of your busy schedule to leave us a review. please stop by again we look forward to seeing you.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely an older motel but very clean, hassle-free and it smells good! None of that overpowering air-freshener or toxic chemicals and none of that smoked in smell. It’s definitely not the Ritz-Carlton by any means and it’s a budget motel but it’s comfortable, clean and in working order! I will be staying here every time I’m in Boardman!
Stayed 1 night in Jun 2023
Response from Barb on 18 Jun 2023
So glad you enjoyed your stay. Thank you for taking the time to leave us a review, it is much appreciated.

10/10 Excellent

Margaret

Stayed 1 night in Jun 2023
Response from Barb on 18 Jun 2023
Thanks for leaving us a great review. We appreciate you taking the time to do so and hope to see you again.

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Barb on 16 Jun 2023
Thank you for taking the time to leave us a review. We will share your feedback with our staff. Thanks for staying at the Knights Inn Boardman.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Barb on 16 Jun 2023
It appears that you enjoyed your stay. Thanks for taking the time to leave us a review. Thanks for staying with us.