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Reviews of Douglas Inn & Suites

2 out of 5
Douglas Inn & Suites
1192 Windy Ridge Rd, Blue Ridge, GA

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 625 reviews" "
Rating 8 - Good. 232 out of 625 reviews" "
Rating 6 - Okay. 92 out of 625 reviews" "
Rating 4 - Poor. 42 out of 625 reviews" "
Rating 2 - Terrible. 50 out of 625 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love to explore traveling and visiting motels because they are usually family run. This town is a gem and this is an affordable alternative to the expensive hotels
Stayed 1 night in Apr 2024

6/10 Okay

Melanie, Ocala

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Had difficulty communicating with manager when we arrived at property. Told breakfast was 7-10 Went to office at 915. There were 3 dry cereals and apple juice available. Asked if er wanted milk. Asked if they had anything else and were offered an apple. We got a cup of coffee and left. Room was very clean and neat. Property looked tired. would not stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Forris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice location. Off the beaten path - easy in & out. Not much available for the continental breakfast tho. Couldn't keep internet connection - kept losing the network so t.v. was not easy to watch or use @ all! The biggest disappointment. Couldn't even watch a movie!
Stayed 1 night in Mar 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Mar 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was very good for the price ($10.00 better through expedia). Good location, clean, and well run.
Stayed 1 night in Feb 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Lisa A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights for short vacation with daughter. Very resonable for last minute booking. Comfortable clean beds. Room smelled nice & clean when we arrived. Very friendly family owned establishment. When we were leaving no one was in office when i dropped off key. Was impressed to find the man who was cleaning the rooms at the time was the manager. He was by himself handling the motel. What a nice man, & so clean and in order, despite running it with little help. We will be staying here again.
Stayed 2 nights in Dec 2023

8/10 Good

Jinelle

Liked: Cleanliness, staff & service, room comfort
Great Place to Stay While Exploring Blue Ridge
My fiance and I decided a last minute trip for New Year's/ our anniversary. This place was great for what we needed! The room was clean and I was surprised to see a new Keurig as well. Them having a microwave as well is a huge plus. The walls were bright green and yellow which is a choice... Buuttt since we just needed a safe place to sleep, we can handle that! There was coffee, fruit, muffins, cereal, and juices for the Continental breakfast which was perfect to kick off the morning. The staff was very nice and clearly hard working. If you are looking for a safe and reliable place to sleep while you explore the area, great pick! We even walked downtown which was a huge benefit on a holiday notorious for drinking.
Stayed 1 night in Dec 2023

6/10 Okay

Chase

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Sink leaked if water was turned on to high. TV wouldn't connect with Wi-Fi because it kept going out and no cable other than that not bad
Stayed 2 nights in Dec 2023

6/10 Okay

Herbert

Stayed 2 nights in Dec 2023

2/10 Terrible

James

Stayed 1 night in Dec 2023

4/10 Poor

Shaquan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

KEELY, Pascagoula

Travelled with partner
The rooms were clean and spacious. But the bed and pillows were so bad I would have left if I had been able to. I would not stay here again nor can I recommend. These were the most uncomfortable beds I've ever stayed in.
Stayed 3 nights in Nov 2023

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service
The internet didn't work and the in room refrigerator didn't work.
Stayed 1 night in Nov 2023

10/10 Excellent

Caprice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

PATRICIA

Travelled with partner
Liked: Staff & service, amenities
The Inn is in need of some upgrades. New mattresses. Bathrooms in general including flooring tub,sink need to be upgraded for sure. The room was pretty clean. Check in was easy. The Inn was very convenient to where we were going. I would recommend this Inn . But they do need renovations made
Stayed 1 night in Nov 2023

8/10 Good

Willard

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

KATHY

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is affordable, seemed safe. Best part was the kitchen and separate bedroom. Next time I'd take my daughter family and get an asking room, that would be fun and functional.
Stayed 1 night in Oct 2023

6/10 Okay

Cliff

Travelled with partner
Liked: Cleanliness
The tv didn’t work at all and couldn’t get it work. Nobody to call to help
Stayed 1 night in Oct 2023

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
simple family-run motel. very clean. lights, tv remote, hot water all worked as expected.
Stayed 1 night in Oct 2023

6/10 Okay

Kermit

Travelled with partner
One employee was very rude when he was ask for some help. Didn’t particularly care for the room colors, very bright colors. Overall it was clean & quite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased with the accommodations.
Stayed 2 nights in Oct 2023

8/10 Good

Jed

Travelled with partner
Liked: Staff & service
The people running it were very nice and friendly. The beds were good and room was clean. There was a Keurig in room. The bathroom walls were nasty and the shower curtain was moldy, that's the only issue we had with it. But for the price compared to others it was good
Stayed 2 nights in Oct 2023

2/10 Terrible

madelynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dan

Stayed 1 night in Oct 2023

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Lionel, Bay Minette

Travelled with family and small children
Liked: Staff & service
Overall the room was clean and neat but the shower curtains had mold on them and the last night we were there the 2nd set of towels appered to not be perfectly clean.
Stayed 2 nights in Oct 2023

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. NO other renters in the whole motel. The place is completely isolated in a rough area. I asked for help in canceling our reservations.....but, the owner would not. The pictures listed online are deceiving.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Older but clean with a friendly staff
Staff was very friendly, and although pretty old, the bed was clean. We were just there for one night, but I would recommend. Its an older hotel without a lot of amenities, but it was fine for us
Stayed 1 night in Oct 2023

10/10 Excellent

Candy

Travelled with family
Liked: Property conditions & facilities
Nice clean room
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Only traveling through. Place was affordable, clean and Friendly.
Stayed 1 night in Oct 2023

8/10 Good

Adam

Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
While this property is an older one, it is clean and the rooms are comfortable. It looks as though they are working to update the outside and grounds, which are mostly pavement parking. They had a nice free breakfast selection. Great TV access as well.
Stayed 2 nights in Sep 2023

8/10 Good

raney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service
Did not look like it was in a good area. had a fence and gate at front.
Stayed 1 night in Sep 2023

6/10 Okay

Priscilla

Disliked: Cleanliness, property conditions & facilities
Maybe stay somewhere else
You definitely get what you pay for. I appreciate the cheaper prices hotel but unfortunately certain things are compromised when paying less. Check in was easy and the desk clerk was friendly. The room seemed ok upon entering but noticed the walls were disgusting, looked like they hadnt been painted or wiped down in forever. A dead bug had been smashed on the wall and left there. The bathroom floor and tub were disgusting. I refused to take a shower there. A hair was found in the bed when we pulled the sheets back. We didnt want to swim but will mention the pool is not in use, for those that might be interested. I will say it was a quiet stay and we felt safe being there. The room just needs a good cleaning/scrubbing.
Stayed 1 night in Sep 2023

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not like leaving negative reviews. However, I believe that others should be aware of what they are getting and not getting before spending their hard earned money. I try to never leave a 1 unless I cannot find 1 positive thing to say. So I will start with the positive. The toilet was clean, the tub was clean, the linens seemed clean and the housekeeper had a big smile and nodded at everything I said even though she did not understand one word. Now for a partial list of the most glaring negatives. The "swimming pool" was full of what I am guessing used to be water, but was now a swamp filled with a blackish/gray colored mold and bacteria mosquito heaven. The gate was not locked and they were no health or safety warning signs anywhere. The smell was something to behold. The room itself stunk so bad from room deodorizer that we had to leave the door open to air it out. I can only imagine what smell they were trying to cover up?? The smoke alarm consisted of wires hanging down from the ceiling, the shower curtain was covered in mold and the toilet scrubber/plunger that they left in the bathroom was growing something on it. ugh! Mind you we never once complained. We just rolled with it because you don't get what you don't pay for and this place was only $100 per night. We could have tolerated all of this if the owner of 23 years had just been just a teeny tiny bit pleasant. But he wasn't.
Stayed 2 nights in Sep 2023

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and safe. We would definitely go back
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it's a clean place staff was nice. Conveniently located
Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Aug 2023

8/10 Good

pennie

Stayed 1 night in Aug 2023

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean.
Stayed 1 night in Jul 2023

6/10 Okay

Mary

Travelled with family
Disliked: Amenities
The room was clean and the property was quiet. It's in an out of the way spot and there were few guests. My only real complaint is that we had no wi-fi. There was a pool in the middle of the parking lot, but it looks like it hasn't been maintained in a long time and it made the property look not so good. There is a "breakfast", but there's not much too it, so look elsewhere for that. I feel that the price is too high for the quality of the motel, but it's getting to be that way everywhere.
Stayed 1 night in Jul 2023