4/5Very Good! (3,392 reviews)
The hotel is nice and has a great charm. After seeing the photos of the bar, restaurant, lounge, etc. we were excited to see what that hotel was like. Unfortunately, when we arrived we discovered everything in the hotel was closed. I did not see anywhere on either the hotel’s website or Expedia that made sure this was clear. When I went back to the hotel website after getting home I found it but written into regular text that did not stand out. Be sure to check before going.
The room was nice. Comfy bed and pillows. The room could have used a deep cleaning and fixture check. Some of the fixtures were barely hanging on the wall.
Hotel is in a great location. Close to shopping- Water Tower Place, Michigan Ave., and restaurants- especially Gino’s East and Giordano’s. Area feels safe.
Overall it was a nice place but would have been better if all amenities were available.
Reviewed on 22 Sep 2021