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Our stay at this resort would have been outstanding. Problem is the room next to us had a some very loud young children who would run up and down the hallways. As it turns out the “parents” had left a young girl to watch the kids while they were out having fun. Luckily for us Nicole and Cass from the front desk attempted to intervene. The people next door were very aggressive, ultimately the sheriff had to be contacted. They did not talk to the neighbors but a report was filed in case the people next door escalated their aggressive stance. My hat is off to the front desk staff….
KEVIN
Stayed 1 night in Apr 2024
Response from Cindy Thomas, General Manager on 8 Apr 2024
Thank you for your review. This was an unusual experience you had and very unfortunate. We will be reaching out to you about your stay. Thank you for recognizing our front desk staff. I hope you return and stay with us.
Stoneridge is your classic 80's condo timeshare vibes that brings back the nostalgia. The building has started the process of an ongoing Reno and facelift. The rooms are very clean and well maintained. The kitchenette is a great addition to the room. The games facility and pool are clean and easy to access. With golf on site and other amenities such as a gym and games rooms, there is lots to do a Stoneridge. My family enjoyed the experience.
Mitchell R
Stayed 2 nights in Mar 2024
Response from Cindy Thomas, General Manager on 25 Mar 2024
Thank you for capturing what makes our resort unique and a great location for families.
We loved our stay. The pool , hot tub, game room, gym, volleyball were so fun!!! We plan to come back again.
Rebecca
Stayed 2 nights in Jan 2024
Response from Cindy Thomas, General Manager on 17 Jan 2024
Thank you for your review. We are glad you enjoyed the amenities and love hearing that the game room is enjoyed by our guests. We are still adding a few graphics to the walls to make it look even more fun.
Terrible dining experiences & two receptionists disturbed & were very rude.
One was very nice & accommodating though.
Laquisha
Stayed 2 nights in Oct 2023
Response from Cindy Thomas, General Manager on 10 Oct 2023
Thank you for your review. We take comments like this very seriously and will use this as an example to further improve our service. It is very unusual and if you feel you need to reach out to us, feel free to do so.
10/10 Excellent
Verified traveller
Travelled with family
7 Oct 2023
Liked: Cleanliness, room comfort
Amazing resort and great price.
We had to add guests to our room when we checked in and had no problem or any additional costs. The room was very nice and the recreation opportunities were amazing.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Cindy Thomas, General Manager on 10 Oct 2023
Thank you for your review. We look forward to serving you again.
10/10 Excellent
Verified traveller
Travelled with family
7 Oct 2023
Liked: Cleanliness, room comfort
Verified traveller
Stayed 2 nights in Oct 2023
Response from Cindy Thomas, General Manager on 10 Oct 2023
Thank you for such a great review. We work hard to live up to the customer's expectations.
We have been guests at Stoneridge since the mid 90s. The price is affordable, especially considering all the amenities! The food at the restaurant is amazing and the facility in itself is well maintained. The grounds and golf course are pristine.
Leah
Stayed 4 nights in Oct 2023
Response from Cindy Thomas, General Manager on 6 Oct 2023
Thank you for your review and we look forward to hosting you again. Although the golf course and the restaurant are separately owned and managed, we appreciate the comments of your experience there too.
8/10 Good
Garth
5 Oct 2023
Liked: Cleanliness
The best feature is the large recreation centre.
The golf course is just average.
The rooms are quite dated but otherwise clean and quite adequate with a small kitchen.
Garth
Stayed 3 nights in Oct 2023
Response from Cindy Thomas, General Manager on 6 Oct 2023
Thank you for your review. We look towards meeting and exceeding your expectations in the future.
10/10 Excellent
Kelli
22 Sept 2023
Liked: Cleanliness, room comfort
Loved this place
Beautiful property. Amenities were wonderful. Staff was helpful and the entire property was very clean. We loved our stay there and will return!
Kelli
Stayed 2 nights in Sep 2023
Response from Cindy Thomas, General Manager on 5 Oct 2023
We look forward to your return. There will be terrific updates.
8/10 Good
Molly
19 Sept 2023
Molly
Stayed 2 nights in Sep 2023
Response from Cindy Thomas, General Manager on 20 Sept 2023
Wonderful property. Large 1 bedroom was spacious with a beautiful view of the golf course. Rec center was fun with kids and the daily activities were an added bonus when there as smoke and we stayed inside.
Kelly
Stayed 3 nights in Aug 2023
Response from Cindy Thomas, General Manager on 24 Aug 2023
Great input. Thank you for your review.
8/10 Good
Brittani
22 Aug 2023
Liked: Amenities
Wonderful room, pretty good staff, clean, fun.
Brittani
Stayed 2 nights in Aug 2023
Response from Cindy Thomas, General Manager on 24 Aug 2023
Thank you for your review. Glad you enjoyed it.
10/10 Excellent
Karina
Travelled with family and small children
19 Aug 2023
Liked: Amenities
The service and facility
Karina
Stayed 3 nights in Aug 2023
Response from Cindy Thomas, General Manager on 6 Sept 2023
It’s a very beautiful property. We enjoyed the pool, spa and Rec room actives as well as the mini golf. The one bedroom suite was very nice and clean. My only complaint is the microwave needs to be replaced. You can’t even read the numbers or settings on the dials because they are so faded. Small microwaves like the one in this room are inexpensive to replace. Everything else in the room was very nice.
Colleen
Stayed 3 nights in Aug 2023
Response from Cindy Thomas, General Manager on 10 Aug 2023
Thank you, Colleen. We will get that microwave replaced. Thank you for sharing your great experience with us and we hope you return.
Wonderful property. Lots of things to do within.
Far from other amenities like shopping and restaurants. You'll have to drive a good distance to reach almost anything.
Raul
Stayed 3 nights in Aug 2023
Response from Cindy Thomas, General Manager on 8 Aug 2023
Thank you for your review. You are right that having a car is important for a stay in northern Idaho however, we believe that it is always worth the drive. Please come back again.
Stayed with family to celebrate my granddaughter’s Birthday at nearby Silverwood Theme park.
Rooms have kitchens and there is a grocery store about 20 minutes away.
Carol
Stayed 2 nights in Jul 2023
Response from Cindy Thomas, General Manager on 29 Jul 2023
Thank you for sharing your experience. Please come back.