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Reviews of The Norwood Hotel for Groups

2.5 out of 5
The Norwood Hotel for Groups
50-52 Read's Ave, Blackpool, England

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Apr 2024
Response from Steve on 23 Apr 2024
Thanks Wayne

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
On arrival we were asked for a £20 deposit but not advised what this related to. On entering the bedroom what we saw was unbelievable the room smelt musty and looked as if it had been untouched since the 1960's. There were 2 single beds that looked clinical with off white looking sheets a single pillow and no duvet. There was a small old wooden unit that looked like it was about to fall apart and the bathroom well it was disgusting. The whole room need a complete redecoration. In addition there was no kettle, tea, coffee, cups, no toiletries to take a shower, a small towel that felt like sandpaper and no tv. The blaring music from downstairs was the final straw. My wife suffers with severe asthma and immediately said we could not stay at the property because of the state of the room so we advised the owner we would not be staying. After requesting the deposit refund we were not offered a refund of the actual cost for the night and were escorted from the premises. A complete nightmare and would not recommend. Our friends were staying at the Norwood Hotel round the corner and we believed this was part of the same chain. How wrong we were and have since been told that many people have made the same mistake. It should be reviewed with hotels having an almost identical name as it is misleading.
Stayed 1 night in Dec 2023
Response from Steve Hopkins Owner on 31 Jan 2024
There is nothing misleading about 'The Norwood Hotel for Groups' and we reject your comments. We offer basic clean accommodation and that is exactly what was afforded to you.

8/10 Good

Philip

Liked: Staff & service
A nice little hotel
Hotel is in a great location, car park right next door 10 mins walk to beach Owners were awesome, couldnt do enough for you Only single downside is i asked to ask for soap to put in bathroom as they said they didnt supply soap, I found this a bit odd as its a basic hygiene requirement in a toilet, for the cost a small bar would have made this stay spot on Its not the ritz but we arent that way inclined it was somewhere clean and a place to sleep, breakfast was lovely and the people cooking it were dedicated
Stayed 1 night in Oct 2023
Response from Steve Hopkins Owner on 31 Jan 2024
A bar of soap is in the post!

8/10 Good

luke

Travelled with group
Liked: Cleanliness, staff & service
Ronseal .. does what it says on the tin.
Weekend with Friends. Friendly team of people. Rooms are clean but are in need of upgrade, felt abit 1980s with wood cladding in the bathroom. Touch on the smaller size aswell. Breakfast inc service was very good! Check in and out .. simple Would i stay again, yes for the value.
Stayed 2 nights in Dec 2023
Response from Steve Hopkins Owner on 31 Jan 2024
Thanks for the feedback, The 1980's were great so we're sticking with it!

10/10 Excellent

Alison

Stayed 1 night in Dec 2023
Response from Steve Hopkins Owner on 31 Jan 2024
Thanks Alison. We appreciate your custom.

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value for what you get a bit dated but you get breakfast as well and its clean great for getting your head down
Stayed 2 nights in Nov 2023

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
good hotel stayed there before staff very helpfull thank you
Stayed 2 nights in Nov 2023
Response from Steve Hopkins Owner on 24 Nov 2023
Thanks Geoffrey

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Steve Hopkins Owner on 24 Nov 2023
Thanks for your custom

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, staff & service
Cheap little hotel
Booked this last minute for ax night out in Blackpool. Paid £60 for 2 of us Inc breakfast. Room was small and bathroom even smaller, shower cubicle was tiny but it was OK for 1 night. Water in shower alternated from hot to cold and didn't keep constant so not brilliant. It was a cold october night so heating was turned up to full but i still woke up cold, could have done with another duvet on but didn't know if they would give me another one. Slept in my hoody and leggings to keep warm. Staff were friendly and attentive and the breakfast was really good, plenty of food for you to help yourself to and very tasty. Parking was round the side of the hotel and was £8.40 for 24 hours. All in all it was a cheap hotel , good enough for a couple of nights. Was very clean although room was a little run down
Stayed 1 night in Oct 2023
Response from Steve Hopkins Owner on 24 Nov 2023
Bit of an essay! We'll take the good bits

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Steve Hopkins Owner on 15 Aug 2023
Thanks Samuel!

8/10 Good

bernard

Stayed 4 nights in Aug 2023
Response from Steve Hopkins Owner on 9 Aug 2023
Many Thanks!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night at the Norwood
Great place to stay return visitor breakfast great value cant fault it will be back again soon
Stayed 1 night in Jun 2023
Response from Steve Hopkins Owner on 31 Jul 2023
Thanks John!

10/10 Excellent

Karen

Stayed 1 night in Jun 2023
Response from Steve Hopkins Owner on 31 Jul 2023
Thanks Karen!

6/10 Okay

Donna

Stayed 1 night in Apr 2023
Response from Steve Hopkins Owner on 25 Apr 2023
ooh a 6. Lovely

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Steve Hopkins Owner on 6 Apr 2023
Many thanks Liam!

8/10 Good

colin

Stayed 1 night in Jan 2023
Response from Steve Hopkins Owner on 24 Jan 2023
Thanks Colin! We appreciate your custom.

10/10 Excellent

claire

6/10 Okay

Kerry

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Steve Hopkins Owner on 17 Nov 2022
Thanks for your custom.

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service
as advertised - very 'group' friendly. Great bar, lovely staff. clean throughout - breakfast good too. And parking..... bonus!!!!
Stayed 2 nights in Nov 2022
Response from Steve Hopkins Owner on 14 Nov 2022
Thanks Christine. We appreciate your kind feedback.