Ratings based on 543 Verified Reviews

2.8 out of 5
49% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from birmingham

AWful hotel

Posted 17-Aug-2017
Location tge ONLY good thing about this place. Filthy dirty everywhere but the rooms particularly filthy. No cleaners to be seen during stay and room absolutely stank of smoke and damp
2 out of 5
by A verified traveller from Stockport

The hotel needed a lot of refurbishment

Posted 03-Aug-2017
Pros: The size of the room and it was near the beech
Cons: The condition of the rooms and the hotel
Location: The beech and lots of restaurants and bars
The room had mould in the bathroom and the bedroom it was dirty, only one towel in the bathroom, the hotel advertised entertainment which started at 8-15pm and finished at 9-00pm
2 out of 5
by A verified traveller from yorkshire


Posted 31-Jul-2017
Pros: some parts of breakfast was nice
Cons: everything
Location: blackpool near beach was the only good thing
bed hard as rock tap dripping all night load noise all thru night don't know wot that was think it sounded like pipes shaking no towels asked for them for 2 nights got 2 hand and 2 bath asked for some more never came and some staff at breakfast smelt of BO again tab ends on main stairs from Saturday to monday
3 out of 5
by A verified traveller from Toronto

Not as bad as I thought it would be...

Posted 31-Jul-2017
I read all the comments about how awful the Metropole was after I booked it, so my standards were super low. That being the case, the hotel wasn't as bad as everyone says, you just have to expect the worst going in to it. The room was fine- sure pieces of the hotel were literally falling apart but they also had painters in so maybe they're making some effort to put it back together. Just don't spend a lot of time there if you can and don't look too hard at any one thing... It's fine for a 1 night visit when you just need a place to sleep.
4 out of 5
for Everyone
by A verified traveller from South Wales

Nice hotel,ideally placed on the promenade.

Posted 23-Jul-2017
Pros: Price and location in particular.
Cons: Decor needs work,evidence of slight water damage in some corridors which needs attention.
Location: Central location,close to shops and many attractions,including Blackpool tower,Madame Tussauds and the Dungeons,all well within walking distance.
Very good value for money,good location for central seafront area.Staff were very helpful,asked to put ice blocks for picnic bag in their freezer overnight and they were more than happy to oblige.We enjoyed our brief stay and would certainly go back again.
3 out of 5
for Everyone
by A verified traveller from leeds

little tired but it is 18 th century

Posted 18-Jul-2017
Pros: value for money
Cons: public toilets
Location: perfect location
very good spot nice food easy access to town centre and perfect for public transport trams to north and south and all the way to fleetwood
1 out of 5
by A verified traveller from Renfrew Scotland

Shocking Hotel

Posted 17-Jul-2017
The pictures from the website with its big spacious lovely rooms and grand entrance make it look far far far better than it actually is, firstly we tried to get parked in car park as the hotel advertises it, only to find that it was overcrowded and we couldn't park there, spoke to the receptionist who said yeah u need to park in the street at a pay and display till the shops close as they charge no residents to let them use car park!!!! Eh I think the hotel guests should come first? We were then given our key to room 4 where we were told its through the doors to the left ( 10 turns and 3 corridors later we found it ) only to see that the room was tiny and we had to turn on our sides to get in the room past the dreadful so called wardrobe, we then noticed the bed was rock solid and the walls were covered in black marks and really dirty, we left immediately back to reception to ask for another room but told no sorry hotel full, we did get our money back after the receptionist phoned the manager to ask if it was ok lol, this is an honest review and if you look at my next review about the Dutchman Hotel along the road you will see that I write the truth, sorry no pictures but turned and walked away without thinking
1 out of 5
by A verified traveller from S

Hotel needing done up.

Posted 13-Jul-2017
Hotel is very badly needing down up. Full hotel smells off smoke as they have smoking in bedrooms. All our clothes that were in room had all to be washed as the small off smoke was terrible. All carpets and wall coverings need replaced. A would never stay at this hotel again.
3 out of 5
for Everyone
by A verified traveller

Ideal location for Winter Gardens and Tower

Posted 09-Jul-2017
Hotel needs some redecoration Cleaning left a lot to be desired.. we found carrier bags with rubbish in behind the headboard! Had to ask for clean towels and one sachet of coffee and three decaffinated teabags was a bit ridiculous!!!!
4 out of 5
for Everyone
by A verified traveller from Sussex

Posted 06-Jul-2017
Nice hotel in need of referb if your not put off by pealing wall paper only stayed one night it was adequate very friendly staff even had in house entertainment better value than some of the other places based on two people sharing