Bishop Gate

I took my mum away for her birthday. We didn’t use the spa as it was full. I booked the A La Carte restaurant a week in advance but when we arrived they didn’t have the booking. Even though I’d had confirmation. The menu was disappointing with only one vegetarian choice. The food was very poor. It was tepid and both dishes looked and tasted like they had been sat under heat lamps. My mum had fish. We only ate it as we had been out all day and hungry. The restaurant experience was not as it should have been and I wished I’d just tried the other one. Breakfast was much better. But overall I was disappointed as we had specifically gone for my mum’s birthday