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Reviews of Jinhold Apartment Hotel Bintulu

3.5 out of 5
Jinhold Apartment Hotel Bintulu
Lot 7920, Along Jalan Tanjung Batu, Block 31, Kemena Land District, Bintulu, Sarawak

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 11 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

MOHAMAD

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
HK very poor
Stayed 5 nights in Nov 2022

6/10 Okay

Verified traveller

Business traveller
Decent stay
I booked a studio room and there was a kitchenette with microwave oven and conduction cooker. There were pipe leaks in the bathroom and washing machine . Hose from washing machine was loose and came off several times during use. Reception staff not very friendly. Cleaners are friendly. Breakfast wasn't really good. But I like the spaciousness of the room and the balcony. Balcony door need fixing as it was hard to open. Bottled water only providesd on day 1 and for subsequent days, you will need to get water from the water dispenser.
Stayed 4 nights in Aug 2022

6/10 Okay

CHOW

Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room space is spacious, but they didn't have provide the pen.
Stayed 2 nights in Feb 2020

8/10 Good

DInes Ngau Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Sie Chung

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel is not clean and smells
Stayed 1 night in Nov 2019

8/10 Good

Leong, Kuching

Business traveller
Liked: Staff & service, property conditions & facilities
A bit far from my office and a car is needed
Stayed 2 nights in Nov 2019

8/10 Good

Hie Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price. Spacious room.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is nice. Snon smoking room & yes no smell of cigarettes too. But the towels look dirty & smell weird. What I love most of this hotel is the security. You can only use the lift if you have your room card. Love that lift style. So modern. Staff are nice & welcoming too.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
behind the audio player found dust accumulation
Stayed 2 nights in Jul 2019

8/10 Good

Elizabeth Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat also the refrigerator I love it so much
Stayed 1 night in Apr 2019
Response from randall on 18 May 2019
Thank you very much fro your compliment, we will sustain the quality we have and hopefully will serve you once more in the coming future.

8/10 Good

zainolariffin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking space near cafe quite small
Stayed 1 night in Feb 2019

10/10 Excellent

nordianaaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Shahrul, Jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good improvement. Can get additional room card now 👍👍
Stayed 2 nights in Sep 2018
Response from Jinhold Apartment Hotel Bintulu on 18 Sept 2018
Thank you for your review, it means a lot to us, hope to serve you again.

8/10 Good

Jemira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Jinhold Apartment Hotel Bintulu on 18 Sept 2018
Thank you for your review, it means a lot to us, hope to serve you again.

10/10 Excellent

Syukrizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry gooooooooddd
Price is ok...and servis is very good
Stayed 1 night in Aug 2018
Response from Jinhold Apartment Hotel Bintulu on 18 Sept 2018
Thank you for your review, it means a lot to us, hope to serve you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check-in not feeling welcomed, old room but got hi-fi set, breakfast cheap but not many choices.
Stayed 1 night in Jun 2018

10/10 Excellent

Rozye, miri

Liked: Cleanliness, staff & service, room comfort
Beach
Nice stay yet poor tv reception. Nice food. Safe place to stay for we need to use key card most of the time. Friendly people..
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfy place to stay
The room is spacious, clean & comfy at reasonable price. For breakfast need a little bit of improvement.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
No extra room card available. Each time we ask, the answer is card not sufficient..thats not a good answer. If the guest always take away or not return that second card, Just apply a deposit such as rm50 to the guest who request it. Like other hotel practice. Iron also not sufficient during my second visit
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
its was so upset because during check out when we ask for the deposit front staff said already return but we never received any deposit back.
Stayed 4 nights in Apr 2018

4/10 Poor

nge hock lik, kota kinabalu,sabah malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet got smelly
First we check in the room got smelly,after we seek for Help and Inform the counter we urgent to go out but there take around 10 min just to room to do checking .i feel so disappointed on the room cleaning for this hotel.i won’t be back to this hotel anymore.plus the breakfast not nice enough.
Stayed 3 nights in Feb 2018

10/10 Excellent

Chong Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Raja Shahrul Nizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

YEK

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory stay despite little dispute.
Stayed in sizable family room, clean and comfortable. Little dispute over number of complimentary breakfast coupons. While booking website said the room stays up to 4 persons (4 coupons thus expected), the management argued that the booking confirmation slip revealed guests as only 2 adults (over which hotels.com members had no choice).
Stayed 1 night in Oct 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room at good price.
Very spacious room and I got free upgrade.

6/10 Okay

ting chuan

Disliked: Room comfort
Rooms were a bit old and breakfast had very little choice

4/10 Poor

King king

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money

8/10 Good

DESMOND, Kuching

Liked: Cleanliness, property conditions & facilities
Big & spacious room !

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
asked for non-smoking floor, but smell of smoke anywhere, in room and corridor.

10/10 Excellent

Afrida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Cosy and comfortable, the place is nice, clean and staffs are friendly

6/10 Okay

Ting

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay at Jinhold
Everything is good except no of selection of breakfast. Waiter do not write order and forget it.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
gym was inadequate had free laundry beds were good

8/10 Good

Awis Zakaria, Bukit Jalil

Liked: Staff & service
Disliked: Cleanliness
Moderate for Business Travellers
Moderate apartment hotel for business traveller. Far from towncenter to get food. The hotel staff is friendly. Would recommend for low budget business travellers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SK, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfort, just the room wallpaper start peeling off, look terrible.

8/10 Good

SK, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfort, just the room wallpaper start peeling off, look terrible.

6/10 Okay

A10G, Australia

Liked: Cleanliness
I was able to check in at 9:00 am without incurring additional charges. Room is clean and new. A few things needs improvement like the hot water and front desk concerge service.

8/10 Good

D.Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
its a new hotel, very clean and good renovated, only issue is being abit far from shopping center area about 2km.

8/10 Good

Kuok Ming

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed in deluxe room. Spacious room with balcony. Well maintained. Breakfast wasn't great but decent. Complimentary bottled drink only provided upon check in. Subsequent nights, you will no longer be provided bottled water so you have to take water from the water dispenser. Having stayed there on several occasions, the thing I find quite annoying is that waiting for the lift can take quite a while. Also, can clearlly hear housekeeping doing their work rather noisily through the door
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
HOTEL EXCENTRE BON ACCUEIL SEUL POINT "NEGATIF" LE PETIT DEJEUNER QUI N EST QUE LOCAL

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
朝食付きプラン
スタッフが親切でした。ホテルもきれいです。朝食が毎日違うメニューが準備されていたのはよかったです。長期滞在者にはおすすめです。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurang berpuas hati dengan layanan pekerja
Ada kesan tompokkan kotor pada selimut dan terpaksa ditukar dahulu sebelum menggunakannya. Receptionist yang tidak mesra dan agak sombong. Cerek elektrik yang berkarat pada bahagian dalamnya.