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Reviews of Discovery Parks – Biloela

3 out of 5
Discovery Parks – Biloela
1-31 Valentine Plains Rd, Biloela, QLD

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 72 reviews" "
Rating 8 - Good. 23 out of 72 reviews" "
Rating 6 - Okay. 14 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Teraiti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say this was a beautiful little cabin for my little family. Thank you to reception, he went above and beyond for us and stayed up for our late night check in and we needed the room for our family gatho the next dayso we needed this room. We absolutely loved our stay. Very clean and had everything we needed. If we come to bilo again we would definately stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Our accommodation was very good and it was located in convenient position.
Stayed 3 nights in Feb 2021

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay in Biloela
Great cabin with great facilities. We travelled to Biloela for a swimming carnival so it was great to have kitchen facilities. Great value too.
Stayed 1 night in Nov 2020

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, room comfort
update your website Discovery
Don’t like being lied to. Checked before booking on there website to see if the restaurant was still operational and clearly it was only to find when arriving that it was only for staff.
Stayed 1 night in Sep 2020
Response from Dan on 14 Sept 2020
Thanks Darren for the recent review. We are still operating the Dining Room but not accepting "Casual" meals due to COVID19. Only guests that are booked on a Room & Meals package. Unsure when this will change but are hopeful we can open the option up to you in the near future.

10/10 Excellent

B, Gold Coast

Travelled with partner
Liked: Cleanliness
Very convenient, well priced, clean well managed! Biloela is a lovely town.
Stayed 1 night in Jul 2020
Response from Taylor on 4 Sept 2020
G’Day B, thanks for taking the time to leave your review and staying with us at Discovery Parks - Biloela. We're stoked to read you loved your stay with us! We look forward to welcoming you back again soon. Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Dan on 14 Sept 2020
Thanks for the great score - glad you enjoyed your stay with us.

10/10 Excellent

Rae, Darwin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Very clean and modern cabins. Friendly staff. Clean and tidy park.
Stayed 1 night in Jul 2020
Response from Taylor on 4 Sept 2020
G’Day Rae, thanks for staying with us at Discovery Parks - Biloela and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Park Surprise.
I haven’t stayed at a Holiday Park before but was pleasantly surprised by the cabins. Very clean, tidy and spacious. The meal option was great value as it supplied local workers with all their needs. It had great variety and all you can eat. To top it all off the staff were great.
Stayed 1 night in Nov 2019
Response from Guest Relations Manager on 18 Dec 2019
Hi Steve, thanks so much for taking the time to leave your review after staying with us at Discovery Parks - Biloela. We're thrilled that you were pleasantly surprised! Great to read that you enjoyed your cabin and that our friendly team were a highlight of your stay. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Guest Relations Manager on 18 Dec 2019
Thanks for your review. We're always keen to hear how the experience could have been better. You can reach us via our website or contact us at the park directly. We hope you'll come back again! Kind Regards, the Discovery Parks team.

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well presented. Arrived late and instructions to find and access cabin were excellent
Stayed 1 night in Oct 2019
Response from Guest Relations Manager on 15 Oct 2019
We're so pleased to read you enjoyed your recent experience with us and you found our park clean and well presented, with a seamless late check in process. Thanks for taking a moment to share your experience and we hope to welcome you again soon! Kind Regards, the Discovery Parks team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Guest Relations Manager on 15 Oct 2019
Thanks so much for leaving us a rating, 5 out of 5 - we're thrilled! Looking forward to seeing you again soon. Kind Regards, the Discovery Parks team.

2/10 Terrible

AJ

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was disgusting the accomodation.we were not put in a cabin but more a flogged workers donga with water damage mould broken amenities.it was a really depressing accomodation and the photos I tok have horrified friends and family.it was false advertising the pics provided on the site to what you actually get.the donga was dangerous and smelt like vomit.
Stayed 2 nights in Sep 2019
Response from Espen on 1 Oct 2019
Thanks Amanda for the review. We have taken these Standard Cabins offline and working on improving the product. We do have 4 Superior Cabins in the park which we will put online for sale until we have bought the Standard cabins back up to a standard our guests feel is satisfactory.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and private. Service was very friendly.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Brett, Goodna

Liked: Cleanliness, staff & service, property conditions & facilities
Economical stop over
Staff were friendly, cabin was clean, air conditioning was welcomed, bed was comfortable, at under a hundred dollars for the night couldn't fault it another couple could have slept on sofa lounge which would make it extremely economical. Very handy to Biloela CBD but not so close that you think your in it and off the main roads so was nice and quiet. Really enjoyed the view of the almost full moon in the evening.
Stayed 1 night in Oct 2017

10/10 Excellent

mike, townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed accodation for dance venue
Beautiful self contained cabin , quiet area well lit when returning at night easy to locate in Biloela . A pleasant stay.
Stayed 2 nights in Sep 2017

10/10 Excellent

Mari, Bloomsbury QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cabin and so clean! Relaxing and fresh!
Everything you need in a clean, new and fresh cabin. Great price and we'll definitely stay when we pass through again
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment
The photos on the website do not show that most of the cabins are not in a garden setting, but a lot are located together with gravel and dirt surrounds. The internal fit out (cabinetry and doors) in the cabin we stayed in was poor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
if we had stayed longer we could have used more facilities

6/10 Okay

John and Liz, Sunshine Coast, Qld

Liked: Cleanliness, staff & service, room comfort
This Discovery Park catered more for workmen accommodation, employed in the various surrounding mines, rather than focussing on the traveller/tourist. We stayed in a superior cabin, which was very clean and comfortable and we had a pleasant enough stay. We had originally booked a standard cabin but upgraded to the superior cabin as we felt the standard cabin, which was situated right down the very back of the park was just a bit too far down the back and so felt isolated. Also these standard cabins were very close to the extensive workman accommodation. I could recommend the Park for travelling couples but feel the park is a little lacking in facilities that would encourage families to stay here; for example there is no children's playground or a pool suitable for pre-schoolers and toddlers, though the pool is fine for adults and older children. The landscaping and gardens could definitely be improved on as well. However the reception staff were very friendly and pleasant; being greeted warmly on arrival is always a plus. They were also very helpful and obliging when we asked to upgrade the accommodation we had booked. All things considered we enjoyed our stay.

8/10 Good

Heather , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay close to town.
Superior cabins are well equipped and comfortable and score a 5. Basic cabins are rather dated and worn and would score much lower. The swimming pool is very welcome in hot weather.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & convenient
Stayed for 3 nights, lovely & quiet. Clean & comfortable for a family of 4

6/10 Okay

Verified traveller

10/10 Excellent

Kylie , Rockhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean. The staff were friendly.
The facilities were good for the price. I wish I had of checked about the restaurant as I would have been able to eat there instead of the takeaway I purchased.

8/10 Good

shannan opia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stop for the night with kids

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and clean but simple and a good mattress, comfortable little room easy to book online etc had a small heater which was very useful on the night I stayed there

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHORT DRIVE TO A WORK SITE.
WE HAD A PROJECT IN BIOELA SO NEEDED SOME ACCOMMODATION FOR A WEEK. HAPPY WITH MY CHOICE. GOOD ACCOMMODATION. GREAT FOOD. FRIENDLY STAFF.

10/10 Excellent

LT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin
Everything you need to be comfortable. Fittings were a bit old and basic but all in working order. Everything was very clean. Staff very welcoming.

6/10 Okay

Steve

6/10 Okay

Linda, Ingham Qld

Liked: Cleanliness, staff & service
Friendly and helpful staff
Upon arrival we were upgraded to a larger cabin, the facilities were clean and tidy, Bryce was very friendly and helpful overall a good experience

6/10 Okay

Len, Townsville

Disliked: Staff & service
Country Stay
Was comfortable for our one night stay.

10/10 Excellent

Lauren, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value cabin
We stayed in a cabin, and we were very pleased with it. The staff were lovely and helpful, and the cabin was clean and comfortable. Buffet dinner and breakfast onsite also made life easier too. Can't fault the stay.

8/10 Good

DesertPea

Liked: Cleanliness, staff & service, room comfort
Clean, private and comfortable.
Stayed one night on way elsewhere. Managers were excellent very knowledgeable and welcoming. Park was next to a running path which was very convenient. Woolworths just down the road. Room was not new, but had decent facilities and was very clean. Comfy double bed. Nice to have a seperate kitchen and eating area. Very hot shower although cubicle was strangely awkward. We would stay again if passing through Biloela. Good value self catering option.

6/10 Okay

John, Western QLD

Disliked: Property conditions & facilities
Cabins just OK
Cabins & Restuarant set up for contract workers

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
one night stopover
good place to break the trip - we stayed over night to make the next day a shorter trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cabin..
Though the cabin was very comfortable and the staff very pleasant and helpful, we were a little disappointed that our (new) car was unable to fit under the awning. However, no complaints.

6/10 Okay

Sandra, Australia - QLD - Sunshine Coast

Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special; Value: Reasonable; Pleasant outlook with lots of trees

10/10 Excellent

Ron, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Basic but clean; Value: Low-priced; Service: Go the extra mile, Outstanding; Cleanliness: Spotless; Tracey at Reception was extra helpful and made our stay memorable

10/10 Excellent

Paul, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: basic but all you need; Value: Great deal; Close to shopping centre.

6/10 Okay

Berrick, Australia - QLD - Sunshine Coast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Horrible, Run-down; Service: Courteous; Cleanliness: Grubby;

6/10 Okay

neville, Australia - QLD - Sunshine Coast

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Run-down; Value: Excessive; Service: Courteous; Cleanliness: Clean; not what i expected...big shock and grossly overpriced

6/10 Okay

mark

Liked: Cleanliness
Disliked: Staff & service
Facilities: Typical; Value: Exorbitant; Service: Rude; Cleanliness: Pleasant;

6/10 Okay

Sharonne, Australia - QLD - Regional QLD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Tired, Nothing special, Old, needs many refurbishments; Value: Over-priced; Service: Remarkable, Outstanding, Phenomenal; Cleanliness: Lacking, mouldy water damaged; Sympathetic to the mould situation but should have been aware of it,should have to spend 2 nights in rooms once a year to guage standard

6/10 Okay

Kylie, Australia - QLD - Regional QLD

Disliked: Cleanliness, staff & service

8/10 Good

Luke, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Julie, Australia - QLD - Regional QLD

Liked: Staff & service
Facilities: Everyday; Value: Average price; Service: Go the extra mile; Cleanliness: Tidy, Found cake in fridge; The park could do with an upgrade but I guess workers don't care

10/10 Excellent

Yvonne, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Flawless; Cleanliness: Spotless;

10/10 Excellent

Don, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: All I needed; Value: Great deal; Service: Friendly and courteous; Cleanliness: Spotless;