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Reviews of All Iron Hostel

2 out of 5
All Iron Hostel
Calle Jose Maria Ugarteburu 2, Bilbao, Vizcaya

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 50 reviews" "
Rating 8 - Good. 19 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 2 out of 50 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fran

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Nobuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower place had some bugs so I wasn’t happy about it but still it is worth the price and the staff were really friendly. I would definitely go again when I visit Bilbao.
Stayed 3 nights in Feb 2024

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ROMANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilltop with views over the city
Friendly welcome, free breakfast and warm bed at a very good price. Parking is free on the road, if you are lucky to find a spot, but there is also a paid but cheap parking lot a fleet of stairs down the hill.
Stayed 2 nights in Dec 2022
Response from Iñaki on 6 Jan 2023
Hi Romana. A lot of thanks for your visit. All the individual lockers have their own plags inside, in order to be safe inside. Thanks for all :)

10/10 Excellent

Ratanben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was respectful, kind and accommodating. Very clean room.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place. I did not like the man sleeping in the room with us
Stayed 2 nights in Sep 2019
Response from Iñaki on 4 Oct 2019
Hello friends A lot of thanks for your visit. I am sorry for this man

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the iron hostel very clean and spacious. We were in a mixed dorm so it was quite noisy with people packing and unpacking bags. Bring ear plugs and have a eye mask is my suggestion. The staff were extremely helpful and friendly. I like the location of the irion hostel on the old part of town on the hill, with great views. My suggestion is book a smaller dorm with less people. It is on the Camino trail so you've lots of pilgrims also. Over all it was very clean & staff get 10 out of ten. I had stayed in The Pil Pil Hostel previous to this in Bilbao & found it unpleasant & not in a great location. They charge €2.50 for their breakfast in Pil, pil which is a total rip off. The Irion hostel is better & breakfast is included in the price and again a great location over looking bilbao.
Stayed 2 nights in Aug 2019
Response from Iñaki on 15 Aug 2019
Hello friend. A lot of thanks for your visit :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning View and away from the Crowd
I was staying here for 3 nights at the women mixed room. The room is quite spacious and clean ,with locker to store your belongings. The bunker bed is fair enough for the rate I’m paying . The staffs are friendly and helpful , speak good enough English. I wish they could provide more bread selections in breaskfast. The location of the hostel is perfect if you are looking for a piece of quite and calm. And for those who do not mind to walk up and down hill a lot. The view along the path to the hostel is stunning and meomorable . And this is my 1st visit in Bilbao / Spain
Stayed 3 nights in Mar 2019
Response from Recepción on 27 Mar 2019
Thank you very much for your score and ratings. It has been a real pleasure to have had you hosted in our Hostel. We hope to see you again the next time you visit Bilbao. A greeting

2/10 Terrible

matthew

Liked: Cleanliness
Disliked: Staff & service, room comfort
Car park problems, no atmosphere, long way out
I chose this hostel for the car park & it looked clean with good communal spaces. When i arrived it was apparent that the car park is tiny. It fits 4 cars max with the last car blocking the other 3 in. Unfortunately the hostel is not very well organised & I was woken up at 4am by a guest shining a torch in my face saying I had to move my car as it was blocking him in. This was absolutely unacceptable. I was specifically told when i arrived that it was okay for the last car in to block the others in. I had even checked with the girl on reception that evening that it was okay to do so & she confirmed that no one would be leaving until late morning. When I raised this incident in the morning the manager was very rude and unsympathetic and offered no refund/reduction. There was no atmosphere when I was staying, although to be fair there weren't many people there. The receptionist plays classically music until late on into the evening. Not to my taste but may suit some people. The mattress and pillows are covered in a thick plastic coating, rather like a hospital bed. Not very comfortable & the pillow felt very 'solid'. No good for me. There was also a banging noise from the upstairs premises (not part of the hostel) which meant that even when I was not being woken up by other guests in the middle of the night, it was not a relaxing pleasant place to stay. I moved to another hostel which was closer in, much more comfortable & good atmosphere. I cannot recommend this hostel
Stayed 3 nights in Dec 2018
Response from Iñaki on 11 Jan 2019
Good morning, Matthew. I am the recepcionist that received you first day. You had booked for 3 nights, and just in the check in, you said to be only 2 nights, that if it could be refound one night money. You were replicated it was imposible by our policy cancelation. You didn´t like the room, even being alone in the room, so We placed you to another one. Even in the second night you moved to a third room by your complains. About the music We try to play it in order to create a nice ambient without noisy or strange music. About the beds I cannot say you nothins at all. Our Hostel is only 2 years old, so. About the parking, it´s tiny, We know, but it is free so We try to fill with the most client´s cars possible, to help as many as We can. In a city where the parking is quite expensive. Until the last minute you kept looking for the money back, that was your intention since the first moment, complening about everything, even being alone in the room. I am sorry about this situation.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2018
Response from Iñaki on 26 Dec 2018
Thanks for your visit.

8/10 Good

Verified traveller

A good place for the night before you start your Camiño walk, great breakfast!!
Stayed 1 night in Sep 2018
Response from Iñaki ALL IRON HOSTEL TEAM on 19 Sept 2018
A lot of thanks for your review. Buen Camino!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from All Iron Team on 13 Sept 2018
Thanks for your visit

10/10 Excellent

Jimmy, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT hostel. Super friendly staff. English speaking for the most part. The kitchen is full of everything you need to cook a meal. Great common area. Close to metro, grocery store and attractions. Right on the Camino. For €5 they’ll wash and dry your clothes for you. Clean bathrooms and rooms. Definitely a great value
Stayed 1 night in Jun 2018
Response from All Iron Hostel Team on 18 Jul 2018
Thank you very much for your comments. For our part, we will continue working to improve our services. a greeting

10/10 Excellent

jimmy, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest hostel I’ve been in
Right on the Camino and close to grocery stores, bus lines and the metro. They speak English well which is nice and theyre very friendly. 1€ cold soda and beer. Great kitchen for cooking. Fast WiFi. Super clean bathrooms and showers. Professional cleaned linens. Large windows with a great view for cooling down the rooms. Great common areas. No TV I don’t think. All in all great place.
Stayed 1 night in Jun 2018
Response from All Iron Hostel Team on 3 Jul 2018
Thank you for your comments. It has been a pleasure to have you staying in our hostel. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from All Iron Hostel Team on 3 Jul 2018
Thank you very much for your score. Regards.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama cómoda. Buen trato del personal. Buenas instalaciones. Sitio agradable
Stayed 1 night in May 2024

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuvorkommender Service und saubere Unterkunft. Preis-Leistung sehr fair. Gerne wieder

4/10 Poor

Marta

Stayed 1 night in Aug 2022

10/10 Excellent

Duuk

Stayed 1 night in Apr 2022

10/10 Excellent

florine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Iñaki on 20 Oct 2021
Muchas gracias Florine!!! Haremos todo lo posible por mantener esta calificación y esperamos verte nuevamente por aqui

6/10 Okay

Mary luz

Liked: Staff & service
La atencion muy buena pero las habitaciónes muy pekeñas y olia mal, no se si era por los ke estaban alli .
Stayed 1 night in Sep 2021
Response from Iñaki on 20 Oct 2021
Mary Luz, muchas gracias por tus comentarios, lamentablemente hay cosas que nosotros no podemos controlar, por más que quisiéramos. Un saludo!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ty4564
Stayed 1 night in Aug 2021
Response from Iñaki on 26 Aug 2021
Muchísimas gracias por tu bonita visita :)

10/10 Excellent

ANA CRIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Iñaki on 26 Aug 2021
Un placer tenerte por aquí Ana :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Las personas que nos atendieron lo hicieron de manera muy atenta y nos facilitaron todo lo necesario
Stayed 1 night in Jul 2021
Response from Iñaki on 14 Aug 2021
Muchísimas gracias por vuestra encantadora visita :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy profesional y agradable, ambiente cómodo y familiar. Muy limpio los baños e instalaciones.
Stayed 2 nights in Jul 2021
Response from Iñaki on 25 Jul 2021
Muchísimas gracias por vuestra visita. Ha sido un placer :)

10/10 Excellent

Ángela, Sevilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor del lugar es el excelente trato y atención del personal, siempre dispuesto a ayudarte en lo que necesites.
Stayed 4 nights in Oct 2019
Response from Iñaki on 21 Nov 2019
Buenos días Angela. Muchísimas gracias por tu visita :))

8/10 Good

Ángel, Logroño

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato amable de los encargados. El desayuno muy completo.
Stayed 1 night in Oct 2019
Response from Iñaki on 24 Oct 2019
Buenos días Angel. Muchas gracias por tu revisión. Espero hallas disfrutado de Bilbao. Gracias :)

10/10 Excellent

sylvie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
le personnel acceuillant et tres disponible
Stayed 2 nights in Oct 2019
Response from Iñaki on 10 Oct 2019
Hello Sylvie. Muchísimas gracias por tu visita y espero hallas disfrutado de Bilbao :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Iñaki on 4 Oct 2019
Muchísimas gracias por tu visita :))

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Iñaki on 15 Aug 2019
Hello Carina. Thanks for your review.

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Jenna

Liked: Cleanliness
Stayed 3 nights in Apr 2019
Response from Recepción on 13 Jun 2019
Muchas gracias Jenna por tu puntuación. Seguiremos trabajando para mejorar nuestros servicios. Un saludo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la atención y la calidez de los empleados
Stayed 1 night in Apr 2019
Response from Iñaki on 1 May 2019
Muchísimas gracias por tu visita. Espero lo hallas pasado fenomenal.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Que al llegar me explicaran que podia hacer por Bilbao o alrrededores y amabilidad del personal
Stayed 3 nights in Mar 2019
Response from Iñaki on 28 Mar 2019
Muchísimas gracias por tu visita. Hasta otra oportunidad. :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo visualmente bonito que era apesar de esperar que el hostel seria un poco mas grande.
Stayed 1 night in Mar 2019
Response from Iñaki on 17 Mar 2019
Muchísimas gracias por tus comentarios. Espero hallas disfrutado. Muchas gracias :)

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Iñaki on 1 May 2019
Gracias por tu nota. Hasta otra :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Très bon acceuil,personne très arrangeante. Très correct ,rapport qualité prix !!!
Stayed 1 night in Feb 2019
Response from Iñaki on 7 Mar 2019
Merci beaucoup pour votre visite. J'espère que vous avez fait un bon retour. Merci

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Iñaki on 22 Dec 2018
Muchas gracias por tu valoración. Hasta pronto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Correct mais loin du centre
Situé près du bus mais bonne marche à pied du Guggenheim, pas de chauffage dans la chambre alors qu’il fait 6 Celsius et qu’il pleut donc les vêtements sont trempés et ne sèchent pas, forte odeur de transpiration dans la chambre d’une cliente qui comme quelques autres semblent y séjourner en permanence
Stayed 1 night in Oct 2018
Response from Iñaki on 2 Nov 2018
Bonjour Johannes. Merci de votre visite dans notre auberge. Dites-vous que si nous avons le chauffage dans toutes les chambres de l'auberge. En ce qui concerne la température extérieure depuis Janvier de cette année n'a pas fait 6 degrés. Merci pour vos notes. Nous allons essayer d'améliorer ce que vous commentez.

6/10 Okay

Christine

Liked: Cleanliness, room comfort
Boff
Un peu Auberge de jeunesse....
Stayed 1 night in Aug 2018
Response from Recepción on 12 Oct 2018
Bonjour Chrintine, merci pour votre score. Clarifiez le fait que nous ne sommes pas simplement une auberge de jeunesse, car dans notre auberge des personnes de tous âges, familles, groupes de travail... salutations

8/10 Good

Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Iñaki on 5 Oct 2018
Buenas noches Nicoleta. Gracias por tus notas. Hasta otra

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
ADECUADO Y AMABLE
Es un sitio muy agradable con muy buen trato por parte de la gente y muy limpio. Está al lado de la Basílica de Begoña, pero el metro queda un poco lejos.
Stayed 2 nights in Sep 2018
Response from Iñaki on 5 Oct 2018
Buenas noches. Gracias por tus notas. Es verdad que la estación de metro la tenemos a cierta distancia (7 minutos), pero tenemos parada de autobuses a escasos 50 metros para poder llegar a todos los sitios de la ciudad. Gracias por tu visita

10/10 Excellent

Kihwa, seoul korea

Liked: Cleanliness, staff & service, property conditions & facilities
강력추천
호스텔치고 관리가 정말 잘되고 있으며리셉션 직원이나 호스트가 정말친절합니다..강력추천해요. 무료로 주는 아침도 깔끔하고 괜찮았어요
Stayed 1 night in Aug 2018
Response from All Iron Team on 13 Sept 2018
Good morning. Thanks for your reviews. We hope you have had a nice trip home.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Aug 2018
Response from Recepción on 25 Aug 2018
Buenos días, esperamos que su estancia en Bilbao haya sido de lo más agradable. Por favor sería de gran ayuda que nos dijera que cosas no le ha gustado de nuestro Hostel y cuales sí. Un saludo

8/10 Good

ENRICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Recepción on 25 Aug 2018
Buenas tardes Enrico, muchas gracias por su puntuación. Esperamos que su estancia en Bilbao haya sido de lo más agradable. Esperamos volver a verte la próxima vez que visites la ciudad. Un saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très intéressant, pratique, propre !
C'est juste parfait, cet établissement a totalement changé ma vision vis à vis des hostels. Propre, convivial, pratique, rien à dire
Response from Iñaki on 6 May 2018
Merci beaucoup pour votre visite. J'espère que tu as fait un bon voyage

8/10 Good

Narcicegi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy adecuado para una escapada por la ciudad
Muy cómodo y la atención del personal es inmejorable. Muy cerca del metro y varias lineas de autobús cerca. El desayuno es adecuado y puedes encontrar lo que puedas necesitar. Si te olvidas alguna cosa como la toalla o algo en lo que no hayas pensado, en el hotel te lo pueden proporcionar.
Stayed 1 night in May 2017

10/10 Excellent

fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien merci
Bonjour c'est très bien je suis très content de mon séjour à bilbao merci é à bientôt!!