Big Lagoon

Overall stay was nice. Place was quiet and staff were helpful, accessible and very courteous and accommodating. My only complaint was next time pls check the AC before the guest will arrive.Overall excellent stay.

Superior service everywhere. Fabulous location. Well-designed resort atea and grounds. Room was reasonably spacious & plenty comfortable. Food was good but not exceptional; as such, prices of food & drinks were unreasonably high for what was offered. As example: my son ordered a burger for dinner; charge that was listed on check came out to almost USD$30(!!) as VAT and service charges are all automatically added Also: be aware generally of lots of extra charges. We had booked our travel through Expedia, which had labeled the room as for 3 people. When we arrived at resort, front desk said the booking was listed as for 2 people & then insisted that we pay an extra >$100 per night (a not-insignificant sum)