Betzdorf Holidays from £254

This is a good property, it’s very well situated to visit the main sights of cologne. The hotel condition and amenities are good, but a few things bring down the rating. They only clean the rooms every 3 days. Basically, my room was never cleaned during my 2 night stay. The staff, with the exception of the lady who helped me check out, lack friendliness. They were not rude or anything, just very brief in their communication without any warmth or hospitality. These are areas they should work on. Overall this is a perfectly adequate hotel for a few days in cologne.

The staff are friendly and helpful and go out of their way to make you feel welcome. The hotel is in a residential neighbourhood which has the advantage of being quiet. It's also within easy walking distance of a small neighbourhood that is trendy with lots of cafes, restaurants.

The hotel was low cost and that is what you get, no frills, but it was clean and the cleaners were really friendly as were all the staff. No pressure to check out, location was excellent (I actually came back after checking out for lunch!) bed was very soft (some may not like that) but was very comfy. Overall a nice stay, just for one night. I couldn't say how it would be for longer.

Clean property, impeccable room, and a very helpful and polite staff. Made my stay smooth and enjoyable. Thank you.

The room was clean and ready well.

The staff went out of their way to please, the breakfast could have been a bit more choice