Title: Jacir Palace Hotel Bethlehem Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jacir Palace Hotel Bethlehem Luxury hotel with 4 restaurants and 2 hot tubs ![Theatre show](https://images.trvl-media.com/lodging/1000000/570000/560500/560482/c52247b7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/570000/560500/560482/5ae62e4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/570000/560500/560482/dac35f56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding](https://images.trvl-media.com/lodging/1000000/570000/560500/560482/5a7c6e87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/570000/560500/560482/7466743f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jacir Palace Hotel offers a luxurious stay in central Bethlehem. Guests can dine at four distinct restaurants, book a rejuvenating massage, or spend time at the outdoor pool and volleyball facilities. The hotel consistently earns positive reviews from those who've stayed here. 7.2 Good ## Popular amenities - Hot tub - Pool - Gym - Breakfast available - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=560482&PinnedHotelID=560482&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBethlehem-Hotels-Jacir-Palace-Hotel-Bethlehem.h560482.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBethlehem-Hotels-Jacir-Palace-Hotel-Bethlehem.h560482.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.71162%2C35.19922&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vlhq-wXEJ4StiHFCnj9nfxyyFEk=) Jerusalem Hebron Road, Bethlehem #### What's nearby - Palestinian Heritage Center - 10 min walk - 0.6 miles - Rachel's Tomb - 14 min walk - 0.8 miles - Church of the Nativity - 15 min walk - 0.8 miles - Israel Museum - 10 min drive - 5.2 miles - Western Wall - 16 min drive - 5.8 miles #### Getting around - Jerusalem (JRS-Malha Railway Station) - 12 min drive - Tel Aviv (TLV-Ben Gurion) - 54 min drive #### Restaurants - ‪McDonald's - ‬9 min walk - ‪Stars And Bucks - ‬12 min walk - ‪Singer Cafe - ‬12 min walk - ‪Milano Restaurant - ‬8 min walk - ‪Layalena Sweets - ‬15 min walk ## About this property ### Jacir Palace Hotel Bethlehem Luxury family-friendly hotel in the city centre Consider a stay at Jacir Palace Hotel Bethlehem and take advantage of a nightclub, a poolside bar and a terrace. Treat yourself to a Swedish massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the health club, as well as activities such as volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Continental breakfast (surcharge), airport drop-off service (surcharge) and express check-out - Express check-in, supervised childcare (surcharge) and smoke-free property Room features All 250 rooms have comforts, such as 24-hour room service and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas. Extra conveniences in all rooms include: - Frette Italian sheets, down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and deep-soaking baths - 32-inch HDTVs with satellite channels - Private gardens, separate sitting areas and separate dining areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/15000000/14770000/14765400/14765319/a09c65d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dar Sitti Aziza Bethlehem - Breakfast included - Free WiFi - Air conditioning - Laundry 10 Exceptional 48 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=14765319&PinnedHotelID=14765319&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/100000000/99120000/99112200/99112169/5a81c423.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Bethlehem Bethlehem - Breakfast included - Parking included - Free WiFi - Restaurant £187 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=99112169&PinnedHotelID=99112169&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | In-room safe, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92320000/92311600/92311563/7faf7185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Walled Off Hotel Bethlehem - 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Restaurant - Air conditioning 10 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=36236712&PinnedHotelID=36236712&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/16000000/15920000/15917100/15917052/bf5edc88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint Gabriel Hotel Bethlehem - Breakfast included - Spa - Parking included - Free WiFi 8.0 Very good 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=15917052&PinnedHotelID=15917052&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90840000/90831700/90831642/de7ff931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olive Palace Restaurant and Lounge Beit Jala - Kitchen - Washer - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=90831642&PinnedHotelID=90831642&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36910000/36906700/36906640/7c3a20c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eli Guest House Bayt Sahur - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: ILS 35 for adults and ILS 35 for children - 4 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Things to do - 2 hot tubs - Billiards/pool table - Children's pool - Full-service spa - Health club - Nightclub - Outdoor pool - Piano - Sauna - Steam room - Volleyball ### Family friendly - Children's pool - In-room cot - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Deep-tissue massages - Hot tub - Sauna - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Banquet hall - Built in 1910 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Frette Italian sheets - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for ILS 100.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately ILS 35 for adults and from ILS 35 for children - Airport shuttle fee: ILS 400 per vehicle (return) - Rollaway bed fee: ILS 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 16 years old are not allowed in the swimming pool, health club or hot tub without adult supervision Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### Property is also known as Bethlehem Intercontinental Intercontinental Bethlehem Intercontinental Bethlehem Jacir Palace Intercontinental Jacir Palace Bethlehem Intercontinental Palace Jacir Intercontinental Bethlehem Jacir Palace Intercontinental Jacir Palace Intercontinental Bethlehem Jacir Palace Intercontinental Hotel Jacir Palace Intercontinental Hotel Bethlehem Jacir Palace Hotel Bethlehem Jacir Palace Hotel Jacir Palace Bethlehem Jacir Palace Jacir Palace Hotel Bethlehem Palestinian Territories Jacir Bethlehem Bethlehem Jacir Palace Hotel Bethlehem Hotel Jacir Palace Hotel Bethlehem Bethlehem Jacir Palace Hotel Bethlehem Hotel Bethlehem ## Frequently asked questions ### Does Jacir Palace Hotel Bethlehem have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Jacir Palace Hotel Bethlehem pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Jacir Palace Hotel Bethlehem? > Self-parking and valet parking are free at this property. ### What time is check-in at Jacir Palace Hotel Bethlehem? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Jacir Palace Hotel Bethlehem? > Checkout is at noon. ### Does Jacir Palace Hotel Bethlehem provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of ILS 400 per vehicle applies. ### Where is Jacir Palace Hotel Bethlehem located? > This family-friendly Bethlehem hotel is located in the historical district, within a 15-minute walk of Palestinian Heritage Center, Mosque of Omar and Manger Square. Church of the Nativity and Rachel's Tomb are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Jacir Palace Hotel Bethlehem Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 13 6 - Okay 14 4 - Poor 5 2 - Terrible 6 ### 7.2/10 Cleanliness ### 7.4/10 Staff & service ### 6.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller 4 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has a great breakfast and very nice and friendly staff. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 20 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A magical place to stay in Bethlehem. Good value for money. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller 10 Oct 2019 Disliked: Staff & service, amenities, property conditions & facilities The building is very unique, but the service is very poor for five star rating. ##### Verified traveller Stayed 5 nights in Oct 2019 ### 4/10 Poor #### Verified traveller 27 Sept 2019 Disliked: Cleanliness, amenities, property conditions & facilities Rien d actratif Sale Petit dejeuner a desirer Voir machine a cafe ...rouilee,pas nettoyee... ##### Verified traveller Stayed 2 nights in Sep 2019 ### 8/10 Good #### Christelle 23 Jul 2019 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Je recommande malgré quelques points négatifs Belle établissement mais pas de restauration possible le midi et le soir. Seul un bar d ouvert jusque tard le soir. Toutes les activités sont fermés sauf la piscine dont le mobilier est vétuste. Personnel très agréable et bâtiment très beau avec une histoire. ##### Christelle Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 12 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good like a palace, beautiful garden. The rooms were spacious and comfortable. ##### Verified traveller Stayed 5 nights in Mar 2019 ### 8/10 Good #### Ingrid, Jerusalem 12 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Young lady at reception was very helpful in giving directions. Breakfast choices need improvement for this class of hotel. ##### Ingrid Stayed 1 night in Mar 2019 ### 4/10 Poor #### Darren, Wales 24 Aug 2018 Disliked: Cleanliness, property conditions & facilities #### Poorly maintained Historic building with great facilities but not well maintained or cleaned. I was disappointed with the stay and it did not represent value for money. Would not recommend. ##### Darren Stayed 6 nights in Aug 2018 ### 8/10 Good #### Verified traveller 16 Aug 2018 Liked: Cleanliness, staff & service, room comfort #### Holiday in Bethlehem Fabulous stay in a shabby, sheek hotel with an amazing pool! Stayed for a week. Visited the Dead Sea, Old Jerusalem, Manger Square, Holocaust Museum, the Walled Off Hotel (Banksy Hotel), the Wall to see the art. Lots of lazy time by the pool. ##### Verified traveller Stayed 7 nights in Aug 2018 ### 6/10 Okay #### AS, UK 15 Apr 2018 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Understandably a bit faded at the edges. Good location and now more geared to groups and local weddings. ##### AS Stayed 2 nights in Apr 2018 ### 8/10 Good #### Verified traveller 3 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel and staff were very nice. The hotel needs a bit of repair, but overall is was good. It had a very nice gym; which we do not find in many hotels in Middle East or Europe. ##### Verified traveller ### 6/10 Okay #### Verified traveller 23 Nov 2017 Liked: Room comfort Disliked: Property conditions & facilities Sehr nett. Hotel etwas abgewohnt. Service sehr gut, Frühstück leider enttäuschend. ##### Verified traveller Stayed 1 night in Nov 2017 ### 6/10 Okay #### Mary 6 Aug 2017 Disliked: Cleanliness, staff & service #### Long stay fo business The buildings are amazing and it is fine for a one or two night stay. However if you are staying for two or three weeks it is not so great. The breakfast is almost the same every day with no fresh fruit other than the occasional water melon. I got very tired of tinned pineapple! Also the dinner options were limited. The tent restaurant was advertised as 'Grillin and Chillin' but the grilled foods only included deep fried French fries with no alternative. The area also was not ideal due to the proximity to the Wall where there were some protests particularly on Fridays. ##### Mary Stayed 18 nights in Jul 2017 ### 2/10 Terrible #### tarek 4 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WORST HOTEL IN BETHLEHEM ! WORST STAY EVER !! AFTER THE BRAND "INTERCONTINENTAL" LEFT THE HOTEL IT BECAME LIKE "A HOMELESS" HOTEL. DOESNT DESERVE TO GET 3 STARS ! SO DIRTY, THE SERVICE IS TOO BAD, NO OTHER WORDS TO DESCRIBE THE MISERABLE SITUATION OF THE HOTEL THAT USED TO BE RATED AS THE TOP IN BETHLEHEM ! WE'LL NEVER GET BACK TO THERE. NEVER !! ##### tarek Stayed 18 nights in Jul 2017 ### 6/10 Okay #### Verified traveller 11 Jul 2017 Disliked: Staff & service #### Nice place with poor service The hotel location are excellent , the old building and the hotel design is wonderful and give me anew experience. But the service is very poor , no stafff , slow feed back Its like ( help ur self ) no one is here to serve u Swimming pool is good and food is not that good It deserve 3.5 The price per night is expensive compared with hotel service ##### Verified traveller Stayed 1 night in Jul 2017 ### 4/10 Poor #### Susan 22 Jun 2017 #### Not Recommended I recently booked a seven-night stay through Hotels.com at the Jacir Palace Hotel in Bethlehem in March of 2017. I ended up canceling the last night due to the fact that my traveling companion had to rearrange her round trip air itinerary because El Al Israel Airlines refused to let her board the flight. We notified the hotel desk in advance and they agreed to refund the credit card for one night's stay in the amount of $120. After multiple emails over the period of the last 10 weeks, most of which have gone unanswered, the hotel has still not refunded the $120. When Hotels.com called Jacir Palace, to inquire about the status of the impending refund, they were advised that there is no record of a refund request on file. 
Although I have no complaints about the condition of the hotel or the staff I can’t recommend the Jacir Palace Hotel because they are not responsive at all to email communications and have not followed thru re the cancellation/refund that they agreed to. I was advised by Hotels.com that there was nothing that they could do to assist me. They suggested that I dispute the charge with the credit card company. It's disappointing that Hotels.com does not hold their partner hotels accountable. ##### Susan Stayed 7 nights in Mar 2017 ### 2/10 Terrible #### Leon, Manchester UK 3 May 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Booked 14 nights, left after first night, VERY BAD Bullet point Summary 1. We emailed before our trip to see if hotel supplied power adapters, they said they do, they lied, and our phones were dead that night after long day flying. 2. Would not take Pound Sterling despite saying they do. 3. Told us they can exchange sterling to shekel but when I got to counter they said they cant. Then changed to say they can but will have to give us a poor rate and we are better going elsewhere? WHY? We are your guest so be fair. 4. Room was very dirty, floor not hoovered and mini fridge had blown up and was nothing but a shell. Duvets and pillow cases had holes in them. 5. Breakfast included, if you like mash potato and insect coated stale bread 6. Website states pool is open in Spring and it wasn't. Although we went in late April during 30'c heat. 7. They did nothing when we complained about adaptor and room cleanliness. 8. When we decided to leave the next day, I refused to pay the massive $120 a night fee based on the fact they had not supplied what they should have and I demanded a discount. The response was to call security. Jacir Palace almost ruined our holiday. As it is they badly let us down as I was really looking forward to days lounging by the pool and swimming with my 2 yr old daughter. We were lucky enough to find another hotel with room for us as it was easter weekend which is a busy time. I strongly advise anyone to AVOID this place. ##### Leon ### 8/10 Good #### Verified traveller 5 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, great location to walk to old city and see the western wall as well as visit the Banksy museum to get more info on the long history of conflict ##### Verified traveller ### 6/10 Okay #### Verified traveller 2 Apr 2017 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Good rooms in an ok hotel Decent hotel! A really Big hotel and since the room was not in the Malin building it was very confusing getting to the room, Teo elevators and some walking distance. The pool was empty so we could not use it. However they were friendly and tried their best to help us. Not the most modern Roma but good, beds comfortable and decent sized. Breakfast good. Betlehem and the West bank=great! ##### Verified traveller ### 6/10 Okay #### Jamal 1 Apr 2017 Disliked: Property conditions & facilities, room comfort #### Disappointed Hotel needs a lot of improvements- no towels in the rooms- phone not working- breakfast was awful. Beds need to be renewed- old and sagging. ##### Jamal ### 10/10 Excellent #### JPN, 日本 29 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 良い意味で泊まるホテルを間違えました。 テルアビブで1泊1万円の中流ホテルに滞在したのち、ベツレヘムへ移動し、こちらの同じ価格帯のジャシル•パレスに泊まりました。 いやはや、同じ一万円でもここまでホテルのランクが違うとは思いませんでした...。というのも、前述の通りイスラエルの首都テルアビブで1万円のホテルというと中流ホテルになるのですが、どうもパレスチナで同じ値段を出すと高級ホテルのスイートルーム?に泊まれてしまうようです。 とても広いホテルで、部屋も上から2番目の角部屋でした。 スタッフの対応は丁寧で、ベッドメイキングのお兄さんもとてもフレンドリーで好感が持てました。 ただし、一つ注意点があります。現地で滞在する際、タクシーなんかに乗るとき、運転手がほぼ確実にどこに泊まってるのか聞いてくるのですが、間違ってもジャシルパレスとは答えないようにしましょう。 というのも、ジャシルパレスは現地でも高級ホテルとして有名なようで、一度ここに泊まってると分かればぼったくろうとしてきます。 ##### JPN ### 4/10 Poor #### Muhammed 19 Nov 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Average Bethlehem was an interesting city to visit. The hotel, however, was not great. The hotel was obviously a grand hotel once upon a time, when it belonged to the the Intercontinental group. It is now tired, and it shows. We were not allowed an early check-in, and the hotel did not seem to have a secure locked room to store our luggage, hence we were told to leave it in the reception lobby. I must add that it was still safely there when we got back from exploring. We were given a room with 2 twin beds instead of a king size, and were told that there were no rooms with king size beds available, even though the hotel did not appear to be full. They then just joined the 2 beds together. Breakfast was not great. A large variety but not the best or most fresh. The hotel should consider making a smaller variety and concentrate on quality instead. Also, while the room was clean the lobby area was quite dusty. ##### Muhammed ### 8/10 Good #### Ginne, Süddeutschland 10 Oct 2016 Liked: Staff & service, room comfort #### Sehr schönes Hotel in guter Lage Die Lage und Architektur des Hotels ist klasse. Sehr schöne Pool Anlage die bei dem tollen Wetter auch täglich benutzt wurde. Die Ordentlichkeit im Pool/Gartenbereich könnte verbessert werden, oft sah man Flaschen noch tagelang herumstehen. Das Personal ist sehr freundlich und hilfsbereit, das Frühstück gut und ausreichend, man fand im sehr schönen Restaurant immer Platz trotz manchmal großer Touristengruppen. Das Hotel liegt nahe am Checkpoint zu Jerusalem so dass man als Tourist die Jerusalemer Altstadt sehr schnell und einfach über Taxi/Bus erreichen kann. Bethlehem Zentrum (Geburtskirche) erreicht man in ca. 15-20 Minuten zu Fuß, mit Taxi in 3-4 Minuten. Wir sind immer zu Fuß da man weitaus mehr von der sehr schönen Altstadt sieht und fast immer sehr freundliche und hilfsbereite (Wegweisung) Leute trifft. Ich reise geschäftlich jährlich mehr als 150,000 Meilen und habe in meinem Leben schon so manchen Ort gesehen, die Freundlichkeit der Leute von Bethlehem ist außergewöhnlich. Wir haben in den 6 Tagen im Hotel viele Ziele im Westjordanland (Totes Meer, Nablus (klasse!!!), Jericho) aber auch Israel (Tel Aviv, Jaffa (bis auf alten orientalischen Markt wie typische Mittelmeerstadt) sowie natürlich die Altstadt von Jerusalem besucht. Am besten die Touristen Hotspots in Jerusalem vermeiden, wenn 5 Busladungen gleichzeitig dort sind wird es oft viele zu eng. ##### Ginne ### 6/10 Okay #### Ayesha, Durban, South Africa 2 Oct 2016 Disliked: Property conditions & facilities #### Not the "Grand Lady" it was in 2000 I first stayed at Jacir Palace in Sept 2000 (just before the Intifada)- it was magnificent- from décor, to service and food; and I really looked forward to returning to the splendor of the hotel. However, I was somewhat disappointed- the hotel is now jaded, the housekeeping is awful and the breakfasts were the same for all 5 days that I stayed there. It is definitely not 5-Star quality. I guess it is ok if it is a one night stay, but the "cracks" in the system become glaring, if staying longer. I do not believe that one needs to call each time for amenities that are meant to be replenished daily. The staff are friendly bit this does not make up for its downsides. It has so much potential and if restored to its previous "glory", i would definitely return, but not in its current state, when there are hotels in the vicinity that provide excellent service. ##### Ayesha ### 10/10 Excellent #### Muhammed 18 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort الاقامة جيدة المعاملة جيدة الغرف مرتبة ونظيفة ##### Muhammed ## Expedia's Latest Trends ### Hotels > [Leonardo Laura Beach & Splash Resort](https://www.expedia.co.uk/Paphos-Hotels-Leonardo-Laura-Beach-Splash-Resort.h1204390.Hotel-Information) > > [Lebay Beach Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Lebay-Beach-Hotel.h19531459.Hotel-Information) > > [Paphos Gardens Holiday Resort](https://www.expedia.co.uk/Paphos-Hotels-Paphos-Gardens-Holiday-Resort.h965999.Hotel-Information) > > [Louis Imperial Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Imperial-Beach.h1243610.Hotel-Information) > > [Ivi Mare - Designed for adults by Louis Hotels](https://www.expedia.co.uk/Paphos-Hotels-The-Ivi-Mare-Designed-For-Adults.h26779788.Hotel-Information) > > [Radisson Beach Resort Larnaca](https://www.expedia.co.uk/Larnaca-Hotels-Radisson-Beach-Resort-Larnaca.h67290585.Hotel-Information) > > [Leonardo Cypria Bay](https://www.expedia.co.uk/Paphos-Hotels-Leonardo-Cypria-Bay-All-Inclusive.h21123270.Hotel-Information) > > [Avlida Hotel](https://www.expedia.co.uk/Paphos-Hotels-Avlida-Hotel.h1144626.Hotel-Information) > > [Theo Sunset Bay Hotel](https://www.expedia.co.uk/Paphos-Hotels-Theo-Sunset-Bay-Hotel.h2590033.Hotel-Information) > > [Olympic Lagoon Resort - Paphos](https://www.expedia.co.uk/Paphos-Hotels-Olympic-Lagoon-Resort-Paphos-All-Inclusive.h114932.Hotel-Information) > > [Avanti Holiday Village](https://www.expedia.co.uk/Paphos-Hotels-Avanti-Holiday-Village.h1099875.Hotel-Information) > > [Azia Resort and Spa](https://www.expedia.co.uk/Paphos-Hotels-Azia-Resort-And-Spa.h918584.Hotel-Information) > > [Louis Ledra Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Ledra-Beach.h1676581.Hotel-Information) > > [Louis Phaethon Beach](https://www.expedia.co.uk/Paphos-Hotels-Louis-Phaethon-Beach.h1234186.Hotel-Information) > > [Atlantica Akteon](https://www.expedia.co.uk/Paphos-Hotels-Akteon-Holiday-Village.h1678073.Hotel-Information) > > [Mare Paphos](https://www.expedia.co.uk/Paphos-Hotels-Atlantica-Mare-Village-Paphos-All-Inclusive.h49948240.Hotel-Information) > > [Atlantica Golden Beach -Adults Only](https://www.expedia.co.uk/Paphos-Hotels-Atlantica-Golden-Beach.h19186768.Hotel-Information) > > [Mayfair Hotel](https://www.expedia.co.uk/Paphos-Hotels-Mayfair-Hotel.h1509177.Hotel-Information) > > [Parklane, a Luxury Collection Resort & Spa, Limassol](https://www.expedia.co.uk/Pyrgos-Hotels-Parklane.h21841.Hotel-Information) > > [Constantinou Bros Athena Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Constantinou-Bros-Athena-Beach-Hotel.h1062938.Hotel-Information) > > [Kefalos - Damon Hotel Apartments](https://www.expedia.co.uk/Paphos-Hotels-Kefalos-Damon-Hotel-Apartments.h2304954.Hotel-Information) > > [Leonardo Plaza Cypria Maris Beach Hotel & Spa](https://www.expedia.co.uk/Paphos-Hotels-Leonardo-Plaza-Cypria-Maris-Beach-Hotel-Spa.h16206071.Hotel-Information) > > [Venus Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Venus-Beach-Hotel.h1457659.Hotel-Information) > > [St. George Beach Hotel & Spa Resort](https://www.expedia.co.uk/Paphos-Hotels-St-George-Hotel-Spa-Beach-Resort.h1330184.Hotel-Information) > > [Alexander The Great Beach Hotel](https://www.expedia.co.uk/Paphos-Hotels-Alexander-The-Great-Beach-Hotel.h69450.Hotel-Information) > > [Mayfair Gardens](https://www.expedia.co.uk/Paphos-Hotels-Mayfair-Gardens.h9798381.Hotel-Information) > > [Olympic Lagoon Resort – Ayia Napa](https://www.expedia.co.uk/Larnaca-Hotels-Olympic-Lagoon-Resort-Ayia-Napa.h13184205.Hotel-Information) > > [Queen's Bay Hotel](https://www.expedia.co.uk/Paphos-Hotels-Queens-Bay-Hotel.h68433.Hotel-Information) > > [King Evelthon Beach Hotel & Resort](https://www.expedia.co.uk/Paphos-Hotels-King-Evelthon-Beach-Hotel-Resort.h8803964.Hotel-Information) > > [Mare Ayia Napa](https://www.expedia.co.uk/Larnaca-Hotels-Atlantica-Mare-Village-Ayia-Napa.h82957.Hotel-Information)