Dock

Reviews of Galeria Thermal Bešeňová

4 out of 5
Galeria Thermal Bešeňová
Bešenová 136, Besenova

Reviews

10

Exceptional

Rating 10 - Excellent. 23 out of 25 reviews" "
Rating 8 - Good. 2 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Beautiful hotel in amazing surroundings with great facilities
Stayed 1 night in Feb 2020
Response from Silvia, Guest Relations Manager on 28 Feb 2020
Thank you very much for your feedback, We are very happy that you were satisfied with our services. We are looking forward to your next visit We wish you all the best.

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019
Response from Silvia, Guest Relations Manager on 22 Nov 2019
Thank you very much for your feedback. We are very happy that you were satisfied with our services. We wish you all the best.

8/10 Good

Bartek

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Thermal water swimingpools in Basenova. Also good access to Jasna with many kilometers of ski roads. Good breakfasts.
Stayed 5 nights in Feb 2019
Response from manager on 10 Mar 2019
Thanks for your visit and rating, we greatly appreciate it.

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with private thermal pools
Luxury accommodation in hotel with private thermal pools. Access to very nice wellness in thermal aqua park included. Fresh towels and bathrobe every day. Spacious comfy room and bathrooms. Wifi works without problems. Great breakfast. Parking in front of the hotel. Rooms with direct access to pools can be great (we not stay in such a room).
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Would definitely stay again.
Great little hotel with thermal pools. Nice staff. New hotel that is clean and modern. Since it is new there are few minor "growing pain" issues as staff get used to new systems and such but all handled and resolved wonderfully. Nothing to complain about.
Stayed 2 nights in Oct 2017

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PB
Spokojný !!
Stayed 2 nights in Aug 2021
Response from GM HBE on 22 Sept 2021
Dakujeme za hodnotenie. Tesime sa na Vasu dalsiu navstevu v nasich v Besenovej. Prajeme vsetko dobre.

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krátky pobyt ale výborný
Bol to rýchly návrat z východu na západ po svadbe u kamaráta, ale rozhodli sme sa “oddýchnuť si” po ceste domov v Bešeňovej. Využili sme našu bezplatnú noc v programe Silver cez Hotels, tak sme strávili príjemný deň a večer. Musím pochváliť pohodlnú izbu a skvelú posteľ, výborne sa spalo cez skvelé matrace. Hodnotím pozitívne aj raňajky, chutné.
Stayed 1 night in Aug 2020
Response from Silvia, Guest Relations Manager on 5 Sept 2020
Ďakujeme Vám veľmi pekne za Vaše hodnotenie. Sme veľmi radi, že ste sa rozhodli oddýchnuť si práve u nás a s našimi službami ste boli spokojný. Veríme, že nás navštívite aj v budúcnosti a prajeme Vám všetko dobré.

8/10 Good

Marián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Všetko super až na madrace
Na náš vkus príliš tvrdé madrace, nevyspali sme sa poriadne ani jednu noc inak všetko ostatne v poriadku spokojnosť
Stayed 2 nights in Aug 2020
Response from Silvia, Guest Relations Manager on 5 Sept 2020
Ďakujeme Vám za Vaše hodnotenie. Rozumieme, že každý hosť má iné preferencie a nároky na tvrdosť matracov. Naše matrace sú práve preto obojstranné, do budúcnosti stačí len na recepcii povedať o Vašich preferenciách a my sa budeme snažiť vyhovieť im, pokiaľ nám to naše možnosti umožnia.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pohoda, relaxace, velmi přívětivé.
Velice příjemné prostředí, personál hotelu byl úžasně vstřícný, všude čisto. Báječný výběr snídaňového i večerního menu, kdokoliv si může vybrat. Odpovídající standard, spíše lepší. Obsluha v lobby baru si zaslouží naší zvláštní pochvalu (pan Roman i ostatní). Soukromé bazény zajistí klid, aquapark je spíše pro děti. Velmi vhodné pro kratší relax, který se dá spojit i s nějakým výletem. Těšíme se na příště.
Stayed 5 nights in Aug 2020
Response from Silvia, Guest Relations Manager on 5 Sept 2020
Sme veľmi radi, že ste sa rozhodli stráviť pobyt u nás a teší nás, že ste boli s našimi službami spokojní. Snažíme sa prinášať našim hosťom tie najlepšie služby a zážitky, takéto hodnotenie je preto pre nás veľkým zadosťučinením. Budeme sa na Vás tešiť aj nabudúce.

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Silvia, Guest Relations Manager on 5 Sept 2020
Ďakujeme veľmi pekne za Vaše hodnotenie, sme radi, že ste boli s Vašim pobytom u nás spokojný. Budeme sa na Vás tešiť aj nabudúce.

10/10 Excellent

Rostislav

Stayed 1 night in Jul 2020
Response from Silvia, Guest Relations Manager on 3 Aug 2020
Ďakujeme veľmi pekne za Vaše hodnotenie, sme veľmi radi, že pobyt u nás naplnil Vaše očakávania a veríme, že ste si u nás oddýchli. Budeme sa tešiť na Vašu ďalšiu návštevu.

10/10 Excellent

Urban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Silvia, Guest Relations Manager on 2 Apr 2020
Thank you very much for your feedback. We are looking forward to your next visit. We wish you all the best.

10/10 Excellent

Urban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyjazd sluzbowy polaczony z relaxem
Hotel Thermal Besenova imponuje podejsciem do klienta. Od kiedy wprowadzili wstep do strefy welness z saunami, jacuzzi i innymi wofnymi atrakcjami, wliczony w cene pobytu, zakwaterowanie w tym hotelu stalo sie jeszcze przyjemniejsze
Stayed 1 night in Mar 2020
Response from Silvia, Guest Relations Manager on 2 Apr 2020
Hello, thank you very much for your feedback We are very glad, that you were satisfied with your stay. We are looking forward to your next visit.

10/10 Excellent

zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dovolena
Vše proběhlo na jedničku.Ochota,pohodli,vyborne jidlo,soukrome bazeny.Velka spokojenost.Zdenek b
Stayed 4 nights in Sep 2019
Response from Silvia, Guest Relations Manager on 14 Oct 2019
Ďakujeme Vám veľmi pekne za Vaše hodnotenie. Sme veľmi radi, že sme naplnili Vaše očakávania a veríme, že sa ku nám opäť niekedy v budúcnosti vrátite.

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt proběhl bez negativní zkušenosti, jen samá pozitiva. Super snídaně. příjemné vystupování všeho personálu, ochota.
Stayed 1 night in Apr 2019
Response from Silvia, Guest Relations Manager on 20 Jun 2019
Dobrý deň. Ďakujeme veľmi pekne za Vaše hodnotenie, sme radi, že ste sa u nás cítili príjemne a naplnili sme Vaše očakávania. Budeme sa tešiť na Vašu opätovnú návštevu.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from recepcia manager on 29 Apr 2019
Ďakujmee Vám veľmi pekne za Váš pobyt a aj hodnotenie. Vážime si to.

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from recepcia manager on 29 Apr 2019
Ďakujeme Vám za návštevu a hodnotenie. Veľmi si to Vážime.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from recepcia manager on 29 Apr 2019
Ďakujeme Vám za návštevu a hodnotenie. Veľmi si to Vážime.

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetne baseny.
Zajmowaliśmy pokój z widokiem na baseny i góry. Pokój duży, nowocześnie urządzony, wygodne łóżka. Łazienka z prysznicem, czysta i bardzo ładna. Dla gości są trzy bezpłatne baseny, z pokoi na parterze bezpośrednio można się do nich dostać. Aquapark dodatkowo płatny, ale jest 20 % zniżki i można wielokrotnie wchodzić i wychodzić. Część kompleksu znajduje się pod dachem i zapewnia mnóstwo atrakcji dla małych i większych dzieci.Śniadania smaczne, czasami bywa tłoczno. Można dokupić dodatkowo kolację za 17 euro od osoby w formie szwedzkiego stołu. Obsługa recepcji bardzo miła i kompetentna.
Stayed 2 nights in Feb 2019
Response from manager on 10 Mar 2019
Thanks for your visit and rating, we greatly appreciate it.

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great hotel! Spent most of out time there soaking in the pools and saunas
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prijemny oddych aj v ramci sluzobnej cesty
Novy hotel v areali Besenovej so vstupom do sukromnych termalnych bazenov. Pohodlna a priestrana izba so servisom zodpovedajucim standardom siete. Mili a ochotni ludia, priamy prechod do aquaparku robi z hotela comfortne ubytovanie s oddychom aj v ramci pracovnej cesty.
Stayed 3 nights in Dec 2017