Berwyn Heights Holidays from £1,215

The room was great, the staff friendly, professional and helpful in every way. The hotel was under construction. I’m planning to stay here again and I’m betting on 5 stars in all categories.

Staff are lovely. Room was fine. Location is nice.

Great staff and a he beds were very comfortable

The room I was in was a bit weird. the bed was in the middle of the room. and the lighting was very poor in the room mostly due to the way it was set up. I'd recommend they move the furniture around again cuz this was not working for them

I have been disappointed with my past several hotel stays at various other "luxury" properties (think Ritz Carlton, Bellagio, Aria). The properties/rooms werent properly upkept, and I was left feeling uncomfortable with the level of cleanliness. From the moment I walked into this property, I was impressed. Everything was above par - the scent, decor, cleanliness, staff. Trey at the front desk provided exemplary service. So much so that my 17 y.o even commented. I consider myself a harsh critic on cleanliness (I travel with cleaning supplies, wear shower shoes, pull back bedding, check bed bases, and furniture, even at 5 star plus establishments), and this room was clean and well appointed. My son used the fitness facility and he was pleased and commented on the variety of equipment. It was a turnaround trip, so I wasnt able to utilize the other amenities, but I did pass by the spa, and it looked very appealing. The self parking is a bit expensive for a public parking lot ($64/day, but no in and outs. So you pay every time you take your car out), but they do offer valet which is typically priced for luxury properties ($75). I am definitely staying here again when I return, and I highly recommend it!