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Reviews of AAOK Lakes Resort & Caravan Park

2 out of 5
AAOK Lakes Resort & Caravan Park
170 Doris Rd (off Cox Peninsul, Berry Springs, NT

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Farida

Stayed 1 night in Dec 2023

8/10 Good

Dale

Travelled with family and small children
Happy with our stay of 3 nights. Our host Claire was very professional with organising our stay for a family of 4, her communication level was outstanding and she had made us feel very welcome and comfortable. The premises and buildings were a little outdated and rundown and are in need of some TLC. Overall for the price we paid and the quiet time that we had in a lovely nature corridor with a healthy eco system. The kids had fun fishing on the lakes pontoon with catching fish and playing around the green grass. Overall we could return one day for another quick stay over. Our host Clair 5 stars Buildings 3 stars Parks and gardens 5 stars
Stayed 2 nights in Dec 2023

6/10 Okay

Kathy

Liked: Cleanliness
Disliked: Property conditions & facilities
The cooking utensils provided did not suit the induction cooktop provided and toaster didn’t work.
Stayed 1 night in Dec 2023

6/10 Okay

Nick

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2023

4/10 Poor

Lorraine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air-conditioned cabin not suitable for elderly or people with mobility problems. Reception accessed by external double flight of stairs, not always manned - a phone number on wall outside, in case of emergencies. Portable, milk-crate type steps to the cabin. The air-conditioned cabin did not go below 32 degrees until the outside temperature fell at night. Insect screen on window was damaged, no screens on sliding door entry.
Stayed 2 nights in Jul 2023

2/10 Terrible

courtney

Disliked: Cleanliness
I should have been reinbured i could not lock my accommodation. It was suggested that i leave my key outside so i could shut the door.Tried twice to sort this out prior to giving feedback. Both whatif and the accommodation has ignored this
Stayed 1 night in Jul 2023

4/10 Poor

karen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Queen ensuite van was not up to standard. Amenities required further cleaning and appliances needed to be checked to ensure they were operational. The bed was confortable the rest of the van wasnt. When these concerns were raised the staff were wonderful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marie

Stayed 1 night in Jun 2023

8/10 Good

nick

Stayed 1 night in May 2023

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very rustic and good value. Communal facilities are its only drawback.
Stayed 1 night in May 2023

8/10 Good

Danette

Liked: Cleanliness, room comfort
Not bad
Very quiet place. Small donga as a cabin but was air-conditioned TV was not working but i was only there one day. No dining facilities unless your part of the work force that stay there( that was inconvenient as the IGA up road not good). Owners were nice.
Stayed 1 night in Sep 2022

8/10 Good

Sylvie

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was Ok. Freezer to be defrosted, drain to be checked, only one table spoon out of 4
Stayed 1 night in Sep 2022

8/10 Good

Jillian

Liked: Cleanliness, room comfort
Comfortable relaxing stay
Well equipped cabin with great undercover outside space. Wonderful and cool once air conditioning kicked in. Quiet well maintained caravan park with lots of trees. Well located to complete the Litchfield NP circuit.
Stayed 3 nights in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet place, clean, friendly park, great Tavern up the road what else could one want. Short drive to Darwin
Stayed 2 nights in Aug 2022

8/10 Good

clare

Liked: Cleanliness, room comfort
The accommodation is small and basic but it's all I needed. The only downside of this place is the other travellers... The trailer I stayed in was 2 units and the other unit was full of men who talked and drank late and then were up vomiting in front of mine from the early hours of the morning. Not a whole lot of sleep was had due to this.
Stayed 1 night in Aug 2022

8/10 Good

Donna

Business traveller
Liked: Cleanliness
Accommodation was basic but lovely friendly staff and fantastic buffet meals cooked fresh at night.
Stayed 3 nights in Aug 2022

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A exceptional host, just made our stay so much better. The van was roomy, wider then a normal van. Would stay again if in the area.
Stayed 4 nights in Aug 2022

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Photos do not represent the property, this campsite is more for fruit pickers who live on site who constantly spit. Cabin had cockroaches in but no fly spray Stayed for 2 out of 7 nights. Wouldn’t recommend at all. Only positive was the toilets were clean but you could hear constantly hear the sound of people clearing their throats and spitting
Stayed 7 nights in Aug 2022

10/10 Excellent

Helen

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were very friendly and helpful. Park was very clean and tidy. Close to shops & service station.
Stayed 3 nights in Aug 2022

6/10 Okay

James

Nice large bush setting plenty of room in park
Stayed 5 nights in Jul 2022

10/10 Excellent

Karyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

Kylie

Liked: Cleanliness, amenities
Bed was comfy but because we stayed in a joint caravan you could hear through the walls & movement. Other than that it was quiet and comfortable.
Stayed 4 nights in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Brenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was nice feeling a million miles from no where, but just down the road was the local town berry spring, plus I got to have a nice big fire first one of the pit I was told
Stayed 1 night in Jun 2022

10/10 Excellent

Nat

Stayed 1 night in Dec 2021

2/10 Terrible

Braydon

Stayed 1 night in Oct 2021
Response from Angela on 4 Oct 2021
Braydon, I'm sorry to see that you have rated our accommodation as a 2 out of 10. Unfortunately, our records indicate that you didn't show up for your booking, perhaps you have made a mistake. We really do hope that sometime in the future, you do visit us and experience our park in person.

10/10 Excellent

Ilio

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean ammenities, very modern , great walking trail. A must to stay here.
Stayed 1 night in Sep 2021
Response from Angela on 4 Oct 2021
Thank you for your kind words. We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff, food & general friendliness of the park was very good. The cabin we stayed in was clean & functional, but very small, but was ok for our 2 nights
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful and secluded. Basic and comfortable. Friendly staff
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Like - convenient to Berry Springs commercial centre; cabin / room clean and functional; Daniel and Angela very helpful; comfy bed; excellent aircons Improvement - the park looked old and a bit rundown; kitchen not open as much as it could be; breakfast with good coffee could be a good way to go
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
It was quiet and seen wildlife, plenty of guests socialising
Stayed 1 night in Jun 2020
Response from Lakes Resort on 24 Jun 2020
Thank You for staying with us, we are glad you enjoyed your stay.

2/10 Terrible

Colleen, Perth

Travelled with partner
Disliked: Cleanliness, amenities
Old and run down. Misleading photos on booking site. Huge water puddles everywhere. Room smelt terribly of mould. No hot water. No inside seating! Very limited parking.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,frendly and not to far from the local tavern.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great setting, our room smell like mould though. Would be in great camping venue with your own equipment
Stayed 1 night in Jun 2019
Response from Toffee on 20 Jun 2019
Hi there, Thank you for your feedback. Could you please tell what room did you stay? So that we can fix the problem and be on top of it.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from AAOK Lakes Darwin on 8 May 2019
Thanks for your feedback!

6/10 Okay

Verified traveller

Disliked: Room comfort
Tiny cabin, no kettle, tea/coffee as stated though host happily provided, water in shower went everywhere except downwards, door very difficult to unlock and open...
Stayed 2 nights in Jul 2018
Response from Tracey, Manager on 20 Jul 2018
Sorry your room was not as you expected. The room you booked does not have kettle etc as it has no sink. The queen room is the one with a kettle and coffee etc. We have maintenance on site 24/7 so if you had told us of your issues we would have addressed them straight away. As we now know of them we have sent maintenance to fix them. Thank you for staying with us, have a wonderful holiday.

8/10 Good

Inky, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds with lots of bird life.
Amenities block was clean and very well maintained. The hosts were very welcoming. The only disappointment was that the cabin did not have an en suite.
Stayed 1 night in Dec 2017
Response from Tracey, Manager on 12 Jan 2018
Hello Inky, Thank you for your wonderful feedback. Just to let you know we do have cabins with en-suites. They sleep between 5 and 6 people. The cabins for 4 people do not have an en-suite and this is the one you booked. They are however located close to the amenities. We hope you will visit us again and perhaps next time book the cabins sleeping more than 4 people.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and went above and beyond to make me feel welcome and comfortable during my stay. Very reasonably priced.
Stayed 2 nights in Jul 2017

2/10 Terrible

Leanne, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Tacky
The "cabin" was basically clean inside but outside was a mess with permanent people living next door. Dirty chairs and no shade, in NT! The cabin smelled of smoke and was also very noisy when the neighbours moved about at night. We also had to go hunting for the receptionist when the phone was not answered after five attempts. We always stay in budget places and this was by far the worst we have come across in Australia.
Stayed 1 night in Jul 2017

6/10 Okay

Mark, Darwin

Liked: Staff & service
Disliked: Property conditions & facilities
No pool, No Bar, No Restaurant
The Pool chlorinator hadn't worked for a few days so the pool was cloudy. No Internet.The Bar and restaurant are only open Fridays and Saturdays. The room was ok though.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasing surrounds staff above average
Would recommend as a park for people to stay if visiting the area.
Stayed 9 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
good
good short stay
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great stay for the price. Small room but clean. Restaurant had good and cheap food

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Budget all the way.
Room was clean, but cramped and hot. Grizzling baby a next door room ensured i didn't get much sleep.

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aok just
Ok for what we paid

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for
It's nice and cheap so you can't really complain. Staff were nice, rooms were average and simple. I didn't mind it. The only thing that I can complain about is the air-con, it's so loud but cold. I'll go back for a room it was basic but clean.

4/10 Poor

Christina, NSW

Disliked: Cleanliness, property conditions & facilities, room comfort
The price indicated the level of the establishment.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Cabins high quality, great meals, hot showers! Very noisy air conditioner and cabins feel too close together, no easy parking spaces