Title: Vander Altona Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Vander Altona Aparthotel with a fitness centre, 9-minute walk to Hurtigruten Terminal ![Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, oven, stovetop, dishwasher](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/d93d1b67.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/adf99b7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/6bcc6fb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/af84e860.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/0e09d885.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Hurtigruten Terminal, Vander Altona provides amenities such as a gym. Guests can connect to free in-room WiFi. 8.6 Excellent ## Popular amenities - Gym - Kitchen - Free WiFi £79 includes taxes & fees 2 Dec - 3 Dec ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Apartment, 1 Bedroom | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/6a5f113b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Studio | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/c0f22965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV - Sleeps 2 - 1 Queen Bed ![Studio, 1 Queen Bed with Sofa bed | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/0d61d71e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Apartment, 1 Bedroom | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/16beb18b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Apartment, 2 Bedrooms | Living area | 50-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/87aa1e23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBergen-Hotels-Vander-Altona.h113785975.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBergen-Hotels-Vander-Altona.h113785975.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C60.39603%2C5.31769&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0qa5dqhU2GNc38_VnmE1yW-x1Ng=) C. Sundts gate 22, Bergen, Vestland, 5004 #### What's nearby - Fish Market - 6 min walk - 0.3 miles - Bryggen Waterfront - 7 min walk - 0.4 miles - Hurtigruten Terminal - 8 min walk - 0.4 miles - Floibanen Funicular - 9 min walk - 0.5 miles - Bryggen - 10 min walk - 0.5 miles #### Getting around - Byparken Station - 9 min walk - Bergen Station - 13 min walk - Bergen (BGO-Flesland) - 28 min drive #### Restaurants - ‪Sjøboden - ‬10 min walk - ‪Statsraaden - ‬13 min walk - ‪26 North - ‬11 min walk - ‪Clarion Hotel Admiral - ‬2 min walk - ‪Spisekroken - ‬4 min walk ## About this property ### Vander Altona Aparthotel with a fitness centre, 9-minute walk to Hurtigruten Terminal This smoke-free aparthotel features a fitness centre and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Weekly housekeeping is available. Vander Altona offers 104 accommodations with a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower. This Bergen aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels. Housekeeping is provided on a weekly basis. Recreational amenities at the aparthotel include a fitness centre. ## Similar properties ![Junior Suite, Terrace, Harbour View | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18320000/18312800/18312768/e1318144.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magic Kloverhuset Harbour Hotel, a member of Radisson Individuals Bergen City Centre - Free WiFi - Restaurant - Bar - Housekeeping 8.8 Excellent 1,186 reviews £70 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=18312768&PinnedHotelID=18312768&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/120000/111100/111065/fd86ac26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Torget Bergen Bergen City Centre - Pet-friendly - Free WiFi - Breakfast available - Laundry 8.6 Excellent 1,522 reviews £77 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=111065&PinnedHotelID=111065&HadPinnedHotel=true®ionId=-1&adults=2) ![Dinner served](https://images.trvl-media.com/lodging/1000000/900000/890800/890754/258ab74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Neptun Bergen City Centre - 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Free WiFi - Restaurant - Bar - Laundry 8.6 Excellent 1,005 reviews £85 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2303826&PinnedHotelID=2303826&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Oven ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 50-inch Smart TV with digital channels ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (90 centimetre wide door) - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - Housekeeping (weekly) - Luggage storage ### Location highlights - In the city centre - Near a train station ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 104 units - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance You will be asked to provide the property with a copy of your passport after booking Guests are required to download the property's Vander mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are available for NOK 300.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - 25 per cent cleaning fee will be charged (varies based on the length of stay). We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: NOK 300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Vander Altona Bergen Vander Altona Aparthotel Vander Altona Aparthotel Bergen ## Frequently asked questions ### Is Vander Altona pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Vander Altona? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Vander Altona on 2 Dec 2025 start from £79.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bergen-Hotels-Vander-Altona.h113785975.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Vander Altona? > This property doesn't offer parking. ### What time is check-in at Vander Altona? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Vander Altona? > Checkout is at 11:00 AM. ### Where is Vander Altona located? > Located in Bergen City Centre, this aparthotel is within a 10-minute walk of Kloverhuset Shopping Centre and Hurtigruten Terminal. Fish Market and Den Nationale Scene are also within 10 minutes. Byparken Station is 9 minutes by foot and Nonneseteren Station is 13 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vander Altona Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 43 8 - Good 26 6 - Okay 9 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Yong 29 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and good location to Bryggen. ##### Yong Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Maddie 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was absolutely great! My partner and I felt so safe and the place itself was very nice and clean. Also, great location and price! ##### Maddie Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Theresa 6 Aug 2025 Liked: Cleanliness, room comfort, communication #### Home Cooked some fresh fish Good size room ##### Theresa Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Dilshod 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great apartments ##### Dilshod Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hugo 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean modern apartment with all needed amenities. Building is secure and in a great neighborhood. Central to all major attractions. I would recommend a stay at this location. ##### Hugo Stayed 2 nights in Jun 2025 ### 8/10 Good #### Rita 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities I liked the fact that it had a kitchen with things you need in one. I did not like the check in or the garbage disposal after being charged for a cleaning fee. Otherwise, I liked the property. ##### Rita Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kevin 12 Jun 2025 Liked: Cleanliness, room comfort, communication #### Comfortable apartment Very comfortable apartment with everything you need in it ##### Kevin Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Helio 3 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication staff takes too long to reply to emails. confusing electricity switch, no instructions on how to use it nor for the oven/stove. ##### Helio Stayed 3 nights in Sep 2025 ### 8/10 Good #### Barbara 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Trash write out the front door and construction noise right outside the window. ##### Barbara Stayed 2 nights in Aug 2025 ### 8/10 Good #### Karol 31 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved that it was quiet and clean and had a kitchenette with everything you needed to make small meals or have breakfast and lunch at home with groceries which are within walking distance about two blocks. The entry system is a little confusing and it would be nice if there were more directions on using convection stove tops and ovens for those of us who've never done that. It would be nice if they had some grocery stores and other local businesses that were close so that when you got in you could easily find them. I felt really at home in my room and everything was very comfortable. The staff we did encounter we're very friendly and kind. ##### Karol Stayed 4 nights in Aug 2025 ### 8/10 Good #### kelly 12 May 2025 Liked: Cleanliness, room comfort, communication The location was perfect. The apartment was very clean and a really good size. The only issue was I found the bed to be quite firm. ##### kelly Stayed 3 nights in May 2025 ### 6/10 Okay #### Lauren 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Over all our stay was amazing. The heat in the room was crazy. We were on the 4th floor the windows didn’t open more then maybe 2-3inches and me and my partner had sweated so bad we woke up drenched. ##### Lauren Stayed 3 nights in Jul 2025 ### 8/10 Good #### Jose Arturo 10 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Newly refurbished building. ##### Jose Arturo Stayed 1 night in May 2025 ### 10/10 Excellent #### Imre 15 Aug 2025 Liked: Cleanliness, room comfort, communication #### Well-designed studio at a perfect location Brand new studio with all you need for a few days’ stay. Very nicely designed and comfortable. Only a few minutes walk from the city centre, supermarket, coffee shops. The only minus point is that the Vander app for checkin and digital key did not work for me. I never received the confirmation sms. In any case you can also check in at the self service checkin kiosk on the ground floor, and you can get your keycards from there. ##### Imre Stayed 3 nights in Aug 2025 ### 8/10 Good #### susan 19 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities There are many things to like about this hotel location is excellent within walking distance of all interesting restaurants and the wharf. The apartment was spotlessly clean the bed was comfortable and the shower was good. It was great to have a Kitchen and there were grocery stores very close by. On the downside there was no shampoo I know basic supplies for the kitchen like salt pepper and cooking oil. So I have to go to buy those and I didn’t leave them because the instructions were to get rid of everything. I also found that the lack of instructions for how to use the various appliances was a bit disturbing and I had trouble with the induction stove and with the oven. The price however was very good for Bergen and so I would stay again. I appreciated having a laundry. The gym was less inviting since it’s in the basement with no windows although there is a very large TV. I was so long so the studio suited me fine but it would be very small for any more than one person ##### susan Stayed 7 nights in Oct 2025 ### 8/10 Good #### Paolo 5 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication windows partially open is not good ##### Paolo Stayed 3 nights in May 2025 ### 4/10 Poor #### Verified traveller 10 May 2025 Disliked: Room comfort, communication #### Not great. Very hard bed. Very poor internet, that only worked sometimes. The TV didnt work. This is not a hotel, but a rental property in a whole house. ##### Verified traveller Stayed 5 nights in May 2025 ### 8/10 Good #### ANNE E 29 Apr 2025 Liked: Cleanliness, room comfort, communication #### Brand new hotel All in all, we were happy with the stay. But figuring out the self-checkin and how to use the elevator with the card key was a bit challenging, as was how to use the stove top. Parking was challenging too, until I discovered how close the Klostergarasjen was (the walk from it). The coffee maker worked, then it stopped working, but the manager came and replaced it in the evening. She also showed me how to use the stovetop. More instructions are needed for that. ##### ANNE E Stayed 2 nights in Apr 2025 ### 8/10 Good #### Cynthia 7 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication The rooms were very nice but there was no shelving for toiletries in the bathroom. There was no explanation on how to use the stove which ended up being a constant frustration but with good humor we worked through it. I do want to address the staff. We were outside and a woman was trying to put her trash in the outside cans. A staff member was taking a break, she looked over and instead of getting up off the ground to assist the lady, she barked out why she could not get her trash in the can. It was quite abrupt which could be her personality but in customer care is this what you want to represent your business? Overall, the things I mentioned are small in the longrun. They were little annoyances but it didn't take away from the overall stay. The location is convenient and well situated for a stay in a beautiful city with much to experience and see. ##### Cynthia Stayed 5 nights in Jul 2025 ### 8/10 Good #### Ron 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a great last minute find. Our other booking fell through so this was a last minute find. The location could not have been better. The unit was in very good condition and they met my disability needs. The check-in was different for us an a little complicated - all automated. The cooktop gave us problems as turning it on and off was way more complicated than it needed to be. The whole unit was on a main power switch that ran all things electric in the unit. An instruction book, more detailed than what was on the door, would have been helpful. If the burner was hot, you could not turn the stove on again. And there was a third layer of a switch you had to hit before you could use it. Not intuitive at all. However, we would definitely stay in this place again. Great value now that we know how to operate things. ##### Ron Stayed 3 nights in May 2025 ### 4/10 Poor #### Paul 27 May 2025 Liked: Cleanliness, amenities Good location in central Bergen, close to the train station and light rail. The check-in process was difficult as the property asked for my email address in a specific format, which I eventually deduced was with spaces between each character. They also expected me to download their app, but that required my mobile number and for me to message them or email them using a space between each character of their email address. Just too much work! They didn’t send the code for getting into the building, so I had to call them and also needed assistance checking in on their electronic board, which created a keycard. Our room on the second floor smelt of seeerage in the bathroom, as did the corridor outside. Thankfully the manager moved us to another room on the fifth floor, which had a great view,. However, it had a skylight in the bedroom that had no curtain, so we had to wear eye masks to sleep with the midnight sun! Finally, the day after checking out, they messaged to say they hadn’t charged the cleaning fee in the initial booking, so had recouped that - just another indication of the problematic service. ##### Paul Stayed 3 nights in May 2025 ### 2/10 Terrible #### Amanda 2 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication My email to the property - First you promise me a refund as I get locked out for HOURS , food cold, medications missed and since it was Sunday you have limited staff so we waited and waited for HOURS. Then I get back to Usa and DAYS go by and no refund as promised. Then I email YOU 3 times and you completely ignore my emails. And then TODAY out of the blue your asking me for a cleaning fee???? I stayed 9 nights NOT ONE DAY , Not a single day did you clean the apartment. And you say some thing about expedia rate ? I PAID WHAT YOU ASKED ME TO !! AND NOW YOUR SAYING THAT AS Gesture of Good will you want me to pay you for the cleaning fee ??? is this a JOKE ? Please make this right and keep you promise and refund me for the INCONVENIENCE AND STRESS YOU CAUSED ME !! shame on you \*\*\* I NEED A MANAGER TO CALL ME , This is unacceptable and Fraud AND CERTAINLY NOT PROFESSIONAL. AND You kept asking me to resend my emails over and over again \*\*\* FIX your system ##### Amanda Stayed 9 nights in May 2025 ### 6/10 Okay #### John 9 Jun 2025 Liked: Cleanliness, room comfort Disliked: Communication Overall, my experience with Vander Altona after obtaining my keys was great. The room was excellent for the price. However, the experience leading up to check-in was difficult. I booked my trip a few weeks in advance. Shortly thereafter, Vander emailed me a payment link to pay for my stay even though I provided a credit card to Hotels.com as part of the reservation. Hotels.com explicitly says to never pay through a payment link sent by the hotel and to only ever pay through Hotels.com's website. Vander also told me to provide them with my contact information. Hotels.com doesn't seem to allow this, so Vander told me how to avoid Hotels.com's automatic censorship of personal information (e.g., by adding spaces to my email address). I initially ignored Vander's email since it seemed sketchy, and I didn't hear anything further from them. The day of my trip, I clicked on the reservation details and discovered that Vander had canceled my booking weeks prior (presumably because I didn't click their payment link). I never received any notification from Hotels.com or Vander. I didn't have many other options on such short notice, so I re-booked with Vander and paid them through their link this time. It worked out fine. Check-in was difficult as others have stated. The app didn't work. I called and was buzzed in, so no trouble in the end. But still--if you're going to have a no-staff-on-site model, it isn't really acceptable to not have a functioning app. ##### John Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Lussy 22 Nov 2025 Disliked: Communication Positivo:El apartamento agradable,buena ubicación. Negativo:el chek-in,depender del móvil y de app para poder entrar,Horrible ##### Lussy Stayed 3 nights in Nov 2025 ### 8/10 Good #### Vicky 20 Oct 2025 Liked: Amenities, property conditions & facilities, communication Cuisine bien équipée. Propre dans l'ensemble. La vaisselle était sale lorsqu'on est arrivée (surtout les verres et ustensiles). Odeur nauséabonde dans le corridor (étage 2), comme une odeur d'égout ou d'étable). Chambre très minimaliste, nous aurions aimé des tables de nuit pour mettre nos trucs. Oreillers beaucoup trop minces, nous en aurions eu besoin de 2 supplémentaires. Le frigo nécessite un dégivrage. Sinon, le check-in très facile, il faut lire les instructions dans les courriels et c'est tout. Très calme. ##### Vicky Stayed 6 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Akassia Swiss Resort](https://www.expedia.co.uk/El-Quseir-Hotels-CLUB-CALIMERA-Akassia-Swiss-Resort.h2147330.Hotel-Information) > > [Dean's Home Budapest](https://www.expedia.co.uk/Budapest-Hotels-Deans-College-Hotel.h66313366.Hotel-Information) > > [Hotels in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels.d6047194.Travel-Guide-Hotels) > > [Ett Hem](https://www.expedia.co.uk/Stockholm-Hotels-Ett-Hem.h42007061.Hotel-Information) > > [Winery Hotels in Sicily](https://www.expedia.co.uk/Destinations-In-Sicily-Winery-Hotels.0-0-d6048323-tWineryHotels.Hotel-Filter-Destinations) > > [Amore Hotel Apartments](https://www.expedia.co.uk/Larnaca-Hotels-Amore-Hotel-Apartments.h7597438.Hotel-Information) > > [Friarage apartments and cottages](https://www.expedia.co.uk/Scarborough-Hotels-Friarage-Apartments-And-Cottages.h41977793.Hotel-Information) > > [Macdonald Compleat Angler](https://www.expedia.co.uk/Marlow-Hotels-Macdonald-Compleat-Angler.h16055.Hotel-Information) > > [Giza Pyramids View Inn](https://www.expedia.co.uk/Cairo-Hotels-Giza-Pyramids-View-Inn.h36055404.Hotel-Information) > > [Le Terrazze](https://www.expedia.co.uk/Sorrento-Hotels-Le-Terrazze.h916858.Hotel-Information) > > [Gleam Collection Hotel](https://www.expedia.co.uk/Istanbul-Hotels-GLEAM-COLLECTION-HOTEL.h87723866.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [The Kings Head Hotel](https://www.expedia.co.uk/Abergavenny-Hotels-The-Kings-Head-Hotel.h11974271.Hotel-Information) > > [Crowne Plaza Newcastle - Stephenson Quarter by IHG](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Crowne-Plaza-Newcastle-Stephenson-Quarter.h9610649.Hotel-Information) > > [Pendragon Country Cottages](https://www.expedia.co.uk/Camelford-Hotels-Pendragon-Country-House.h19292410.Hotel-Information) > > [Shangri-La Toronto](https://www.expedia.co.uk/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > > [Port Fiesta Park Hotel](https://www.expedia.co.uk/Benidorm-Hotels-Port-Fiesta-Park-Hotel.h903175.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Chennai (MAA)](https://www.expedia.co.uk/lp/flights/lgw/maa/london-to-chennai) > > [Flights from Bishop's Stortford (STN) to Berlin (BER)](https://www.expedia.co.uk/lp/flights/stn/ber/london-to-berlin) ### Cars > [Convertible Car Hire in Palm Springs](https://www.expedia.co.uk/Convertible-Car-Rentals-In-Palm-Springs.d180676-tConvertible.Car-Rental-Guide-Class) > > [Car hire in Paignton](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Paignton.d4408.Car-Hire-Guide) > > [Car hire in Bishop's Stortford](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bishops-Stortford.d4572.Car-Hire-Guide) ### Activities > [Things to do in Vendée](https://www.expedia.co.uk/Things-To-Do-In-Vendee.d6051037.Travel-Guide-Activities) ### Packages > [Santorini](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/177970/Santorini) > > [Trastevere Holidays](https://www.expedia.co.uk/Trastevere.d6046256.Holidays-City-Breaks) ### Holiday Rentals > [Bournemouth Holiday Rentals](https://www.expedia.co.uk/Bournemouth-Holiday-Rentals.d654.Travel-Guide-HolidayRentals) ### General > [Visit Warenford](https://www.expedia.co.uk/Warenford.dx6341497) > > [Visit Talsarnau](https://www.expedia.co.uk/Talsarnau.dx601780)