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Reviews of Det Hanseatiske Hotel

4 out of 5
Det Hanseatiske Hotel
Finnegarden 2A, Bergen

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit quirky, not a level floor in the place but that’s its charm I suppose. Hotel is surrounded by bars and clubs expect some late night noise. Breakfast was not the best, if your not up early you may find your options limited as they didn’t seem keen on replenishing items.
Stayed 1 night in Feb 2024

10/10 Excellent

bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a beautiful old building in an ideal location with friendly staff ,good breakfast and an excellent restaurant
Stayed 2 nights in Jan 2024

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ascenseur en panne🙁
Stayed 1 night in Jan 2024

4/10 Poor

sonja

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel photos reflect some charm. Unfortunately, that is not the reality for this rather expensive ($651/two nights), but dingy hotel. 1) It is located on a small dead end street with an enormous retaining wall on one side. It rains a lot in Bergen and the street becomes a river in short order. 2) Hotel staff (and there are not many) can best be described as rather bored. When we first checked in no one was at the reception desk. He finally showed up and was uncertain about which room we had. He seemed so laissez faire that I asked to see the room before we hauled the luggage in. The hotel has an elevator, but when he took us to the floor where room was located it also had a rickety narrow open wooden staircase with about 20 stairs that you had to climb to reach your room. He told me people liked the room because it was quiet and had "original timbers". I asked to see another room. Unfortunately, it also had steps. I settled for the 3rd room which at least was not difficult to reach. It was dark and the furnishings reminded me of 1930's decor. Not replicas - the originals. 3) There was a small attractive bar on the ground floor, but unfortunately, a bartender never surfaced in the entire time we were there so we were not able to use it. 4) The breakfast was average - served in a drab dining room. I've been traveling in Sweden and Norway for over 40 years and have to say that this hotel may be historic, but it has little else to recommend it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Noriko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems so old style, but with a good architect, feels like I was staying in a mountain resort, quiet, friendly.
Stayed 1 night in Aug 2023

8/10 Good

Jim Sapp

Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Daniel, Redlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing historic location. The museum is being restored too 2024. It is a funky 700 year old pair of buildings. But they have an elevator, repaired while we were there.
Stayed 3 nights in Jul 2023

2/10 Terrible

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A bar across the street played excessively loud music until 2:00 AM on Friday and Saturday. It was a charming hotel, but not a pleasant stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well-located; unique and the opposite of "modern"; good breakfast
Stayed 1 night in Jun 2023

8/10 Good

jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, atmospheric interior. We had a beautiful suite. Superb breakfast buffet. Only one issue, though it did annoy us - while we were fine with the rooms being cleaned only every 3rd day, we would expect the coffee pods and toiletries to be replenished daily and the cups and glasses changed. When we pointed this out it was addressed on one day. A cleaner did come in to the room to make the beds, so it would only take an extra minute to do these obvious and normal things.
Stayed 3 nights in Sep 2022

8/10 Good

Andrew

Liked: Cleanliness
Quirky & Unique Hotel
A late arrival due to a flight delay saw us given a room which although large and well presented had a large generator directly outside the bedroom window which reduced our sleep to a few hours. When we questioned this at reception the next morning the acceptance of this problem suggested it was a known issue and an alternate room identified and normal sleep was resumed 👌. The hotel quirky style due to its historical location within Bergen’s old town is difficult to access when viewed against more traditional hotels. Despite this there are some elements that detract from its overall look. Random furniture stored in hotel corridors and staff coat racks on open view in the central private corridor are two such disappointing examples. A lack of hotel information in the rooms as to hotel facilities is unusual as is being unable to charge bar drinks to your room. Despite this the hotel staff were attentive and accommodating and the hotel’s location is perfect for exploring such a visually stunning city.
Stayed 5 nights in Sep 2022

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very charming hotel. Our room was spacious and beautifully decorated and cozy. It was convenient that we could dine downstairs and have a late delicious dinner when we arrived as well as a late breakfast when we slept in. Checking in was a bit rocky as the parking is tricky but it was great there was an elevator. We suggest pulling in at the end of the drive on the one-way road to bring in your luggage and then park at the recommended parking garage. The staff member in the morning was very very friendly and exceptional and went way out of his way to let us follow him in his car so we could get to the ferry we were taking later. The location by the Bryggen Wharf was just perfect. We enjoyed staying in a historic building. It was a memorable stay and it definitely help make our trip to Norway very memorable.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Staff & service, room comfort
Staff great. Rooms a little dark
Stayed 3 nights in Aug 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Interesting building. Good staff. Needs updating for the sophisticated traveler.
Stayed 3 nights in Aug 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Fantastic location in the heart of Bergen with lovely unusual decor. Breakfast was great and staff very helpful. They even posted on my headphones I left by accident back to UK
Stayed 3 nights in Jun 2022

8/10 Good

Debra I.

Travelled with family, Travelled with partner
Liked: Staff & service
This unique hotel is located steps from the harbor and history of Bergen. The layout of the rooms in several attached old structures is rambling and quirky, which we liked. Our room was nicely wood paneled but the slope of the floor might not appeal to everyone. A little more shabby than chic right now but the charming rooms and location make your stay a personal experience. Delicous scrambled eggs and other treats for breakfast.
Stayed 1 night in Jun 2022

8/10 Good

Scott, Grandville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice stay, spacious room, a little worn
Stayed 4 nights in Jun 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was an interesting, authentic place with tiltning floors and wooden ceilings. Very nice and friendly.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Rebecca

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hallways were packed with unused furniture, which they should just put in storage. Breakfast was a standard Norwegian buffet breakfast, tasty as usual, but nothing special.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Froilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room, nice breakfast, comfy bed.
Really nice room, super quick check in, no vouchers for anything (silver membership), although not sure where i would have used them at the moment. Nice breakfast, good eggs. Would be a good idea for them to put foam tape round the window seals as people hollaring outside woke me a few times way too easily, but im just being picky.
Stayed 2 nights in Oct 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy home from home!
Second time we have stayed here in the last month. As the world is shut we decided to be tourists in our own city and this hotel is right in the centre. A wonderful building with an amazing and truly unique layout !!!
Stayed 2 nights in Oct 2020

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming gem in historical settings
Outstandingly charming and historical boutique hotel on Bryggen - the old, scenic wharf in central Bergen. Staff is professional, courteous and pleasant, rooms are clean, quiet and superbly decorated. Location is 10/10 - breakfast is continental and tasty. Highly recommended!
Stayed 1 night in Sep 2020

8/10 Good

Surendra Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel next to the harbour and full of historic character. The staff couldn't have been more friendly and helpful. and the breakfast was fantastic. We'd definitely stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Fyez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel in an amazing location. The hotel was quirky with such attention to detail. Beautiful furnishings and comfortable restful rooms. The staff were kind helpful and informative and genuine. It was such a fabulous stay we sre coming back in the summer
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Bergen Norway
Spent two nights in Bergen and found the hotel to be in a very good location, the first night our room was next to the road with work going on during the night, we asked for another room for the second night and were moved with out any problems only smiles. The rooms are a good size and very comfortable. Breakfast was good. Would stay there again without hesitation.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unusual property in that the building is old with wooden ceiling beams. I loved the look. The reception staff were helpful to give recommendations for activities and restaurants.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming and in a great location -- very near all of the best sights in Bergen. The staff was extremely helpful.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Historic look of property. Well located for sightseeing in Bergen
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathtub didn't drain properly, apparently because the pipes are very old. When I told front desk about it they acted as though I should have somehow already known about it. I just wouldn't have taken a bath if they had told me! They did a nice job cleaning it up though. No AC in the room either, very loud exhaust fan next to window and very loud street. Nice people but overall a little clunky.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Great helpful staff. Good breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Mostly paying a premium for the location. Decent breakfast
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Great location. Everything else was pretty shabby. Flat lumpy pillows, dingy old carpet, broken doors, and staff that couldn’t care less.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful desk staff. Excellent location near key harbor sites, but quiet. Top breakfast. Historic building with unusual layout.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
A bit worn around the edges. Good location. Having different rooms is quaint but some better than others for same price.
Stayed 1 night in Jul 2019

8/10 Good

ELIAHU

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, excellent location and restaurant. However little value for the rate paid compared to other hotels in the area. We booked a deluxe room which showed to be was under the standard advertised on the hotel's website.
Stayed 1 night in Jul 2019