Benzen Holidays from £246

I checked in on 4/26/26 ( Saturday ) my room was never cleaned until 5/2/26 ( Sunday) as I questioned the front desk why on 5/1 /26. I was told the “ apartment” is scheduled to be cleaned twice a week on Tuesday and Friday . First I was told 5/1 was public holiday, cleaning service was off. But I was cleaning lady was cleaning the room cross hallway from me and another leaning lady was cleaning a room in another section of the hallway. Another thing when I came back on 5/1 evening, my room light were on which I turned off when I left in the morning.

Hotel Nordic is an hotel in Norderstedt, a town just outside Hamburg. My twin en-suite bedroom, which I was able to use as a single room, was fairly basic, but it was more than adequate. The room had a tv, and there was access to the hotel's WiFi. The Continental-style buffet breakfast was excellent with a selection of hot and cold food and drinks. It was reasonably priced at 10 Euros. The staff were very helpful. When I needed more liquid hand washing soap, and also help to get the TV to work, the staff attended to these matters swiftly. Parking for those with cars was adequate. There are plenty of shops, including PENNY MARKT, and some cafes nearby. Transport facilities are good, with modern local buses. The Hochbahn, a sort of Metro train service , which could take passengers to the airport or Hamburg city centre and its harbour, was about 15 minutes walk away from the hotel. A 5 day tourist card for travel on ferries, buses, Hochbahn and S-Bahn trains cost me the equivalent of about £47.50 in zones A and B (adequate for seeing a large part of Hamburg).

Nice hotel, close to transit. Staff very friendly and helpful.

Love breakfast. Perfect for my finicky 13 year old daughter. Tasted amazing!, especially after 28 hours of travel. Loved swimming too. Service was amazing and so helpful with anything we asked for help with. Came from Idaho and loved every minute. Beautiful inside and outside.

A quiet place with easy access to the town