Bensersiel Holidays from £310

The hotel met an important locational need and is convenient for the Stadtpark (which is well worth visiting at any time of year but especially in the autumn) as well as a U-bahn station to get into the City Centre. The rooms are good, clean and tidy and the breakfasts are very good indeed, staff have always been friendly (I have stayed there a number of times now). Underground parking is worth paying for as there are little or no spaces on-street. The street itself is quiet.

We stayed for two nights and honestly couldn’t fault a thing. We arrived early due to our flight landing in the morning and knew check-in wasn’t until 3pm. We had already contacted the hotel to ask about leaving our luggage, which they were happy to store for us. When we arrived, the reception staff were incredibly friendly and let us know our room would actually be ready within the hour. We popped out for some food nearby and came back to check in before heading into Hamburg. The location is perfect, right next to the U-Bahn station, which made getting around the city so easy and convenient. Breakfast was fantastic. There was everything you could possibly want, yoghurt, cereals, cakes, pastries, cooked breakfast, fresh bread, meats and cheeses. There was even a pump of Nutella, which was a big hit with our 12-year-old! We genuinely couldn’t fault the hotel. Friendly staff, clean and comfortable rooms, and an excellent breakfast. We will definitely be back.

The bathroom should be cleaned more thoroughly.

Clean room in prime location and huge ships right in front of the window. Recommend.

Everything was great