Studio, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
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Reviews of The Grand Serenity Apartment Hotel

3 out of 5
The Grand Serenity Apartment Hotel
MM Vihar, # 104, 10th Main, 5th cross, 2nd Stage, Indiranagar, Bengaluru, Karnataka

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rajan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth, better options available
This is sub par for a service apartment. Location is good. And the good things about this accommodation stop here. 2 BHK is still better than 1 BHK. Rooms have a dated feeling. We had an induction cooktop in 2 BHK, but no vessels and cooking utensils. 1 BHK doesn't even have any cooktop. For this price, there are better hotels available in equally good locations. Staying in 1 BHK was so uncomfortable that we left the hotel one day early, though we paid full for that unused night. The gym looks good only in the pictures; but has only one half functioning weight machine. Disappointed!
Stayed 3 nights in Aug 2017

6/10 Okay

moosahaji

8/10 Good

Shrikant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I had 3 nights stay for my business trip

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Jennifer, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple basic stay
This apartments are located in a relative commercial area so is easy to find restaurants, shops, spa, doctors, dentist, etc. the apartments are simple an basic. No fancy decoration or comfort. It is just a place to sleep. Not at all for a person that likes hi class accommodation. Bad room Indian style with the shower and toilet together with no separation. The check inn is at any time and the day counts from when you checked in 24 hours.
Response from Bhanu on 26 Mar 2016
We thank you for sharing your opinion. We are really pleased to read and to know the area of improving by your assessment about your stay at The Grand Serenity. We welcome you back for another stay at The Grand Serenity while your are in Bengaluru city.

10/10 Excellent

Vishal, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO COMPLAINTS! HIGHLY RECOMMENDED!
Great place to stay. The staff are very helpful. Wi-Fi was good. Good television channels. Very comfortable. No issues with hot water. Ive stayed in many places in India, and this is the best in the 3 star category. Its refreshing to have own kitchen and living room. Like to emphasise the assistance and co-operation from management.
Response from Bhanu on 26 Mar 2016
Dear Guest, We thank you for taking the time to comment your experience and your recommendation for the travelers. We look forward to welcoming you back in the near future for another stay.

10/10 Excellent

Leena, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice, quiet location, with clean rooms and very helpful staff. Close to the main shopping areas. Will definitely choose the same if I have to travel to Bangalore again.
Response from Bhanu Prakash on 21 Jan 2016
Dear guest, We thank you for sharing your opinion. We are really pleased to read your assessment about your stay at The Grand Serenity. We welcome you back for another stay at The Grand Serenity while your are in Bengaluru city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
インディラナガールに泊まりたい人にはおすすめ！
メトロを使う人には駅が近く便利です。大通りから近く、様々な買い物や食事に困りません。少し入ったところに建っているので、騒音も気になりませんでした。朝食には少ないながら選択肢があり、私たちはプレーントースト・プレーンオムレツ・ミルクティーを注文しました。 ホテルのスタッフは皆笑顔で接客しています。ある件で滞在証明書が必要だったためマネージャーに頼んだところ、すぐ対応してくれました。記入の仕方も手早く教えてもらい、助かりました。 残念だったのは、キッチンに調理機器や器具が全くないことでした。数日のために自分で買い揃えるのは無駄なので、置いてもらえると助かります。
Response from Bhanu on 26 Mar 2016
私たちのチームはあなたの感謝のために喜んでいると私たちはあなたのホストとして私たちをお選びいただき、ありがとうございます。 我々はまた、キッチンで調理器具や家電製品の提供にご提案することを指摘しています。私たちはあなたのバンガロール市にあなたの将来の訪問のために私たちの財産を考えることを願っていますゲストのrequest.Iに電子レンジと一緒に同じことを提供します。この奨励フィードバックにもう一度ありがとうございます、私たちはあなたより良いサーバーへのより多くの機会があると思っています。 Our team is delighted for your appreciation and we thank you for choosing us as your host. We have also noted that your suggestion on providing cooking equipment and appliances in the kitchen. We do provide the same along with microwave on guest’s request.I hope you will consider our property for your future visits to Bengaluru City. Thank you once again for this encouraging feedback and we hope to have many more opportunities to server you better.