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Customer service for an Indian 4 star hotel is average. In the evenings, it can take several attempts to get through to an operator. There is no healthy choice in food, such as brown rice, millet or quinoa, which you would find at competitor hotels such as Courtyard and Fairfield by Marriott. The ...
I enjoyed my stay at the Gateway Residency ( why is the Taj missing from there?). I found the staff very professional , and yet warm. The dinning area did get crowded at the breakfast, but must say the on duty staff more than made up for the wait that i went through. Truly appreciable. I was well ...
Definitely luxurious. Sparklingly clean room with great facilities, desk, TV, sockets, bathroom and great view. Good breakfast in the morning. Busy with marketing event while I was there, but no impact on my stay. Very helpful staff. Location on NW side of city, a bit out of centre. Not much in immediate ...
I stay here every month and the quality of service is second to none. This property is a real credit to the chain I look forward to staying there every time I visit Bangalore.
The hotel is nice and clean. The staff are friendly. However, sometimes they do not deliver. Examples of lack of delivery: (1) When I was checked in, they asked which newspaper I want to get. I chose Times of India, but the news paper never delivered to my room. (2) When I checked in, I was asked ...
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