Bender Municipality Holidays

Definitely not a 4-star hotel. It should be rated as a 3-star property. The location is excellent, right in the heart of Chisinau. You can easily walk to the main attractions, restaurants, cafés, and even the city's central market. Unfortunately, the hotel is very noisy, especially if you get a room on the first floor, as I did. The lobby is right outside the rooms, and during my stay I had to go to the reception several times to ask them to tell the guests in the lobby—who were drinking, laughing, and talking loudly—to keep the noise down. The breakfast is quite limited for a 4-star hotel, although the food is fresh. Housekeeping was also disappointing. The room was not cleaned to an acceptable standard, and I had to complain because the bed sheets were dirty. Instead of replacing them properly, it seemed they had simply been carelessly placed one on top of another..

When we arrived, the hotel had our reservation wrong and said it was Expedia’s fault. Instead of a double room from an adult and a 14-year-old child, with breakfast, they had a reservation for a single room without breakfast. The supervisor came and after some negotiations (she wanted us to pay extra in order to stay a double room) gave up, and we were allocated the room initially booked via hotels.com. I had asked AI before booking (because my son had a sports match at 9) what time, breakfast was served, and it wrote 7-10, however, the hotel told us it was 8-10, another mistake. They eventually agreed to give us take away breakfast at 7.30 (which was also wrong and inadequate) If you want a nice quiet stay and sleep, do not choose this hotel, the walls aren’t soundproof, you can hear absolutely everything going on next door! Rooms are also ver small, so is the bathroom. Food at the restaurant was nice, a bit overpriced for the portions, but the service was one of the best we’ve ever come across, well done guys. The same goes for the night boy at the hotel and the supervisor (good at problem solving) super polite and attentive. Won’t be going back.

Excellent hotel, highly recommended. We had to check out at 6AM and the staff went above and beyond, preparing us lunch boxes for the road. Rooms are larger than they appear in photos, extremely comfortable bed, fantastic water pressure in shower.

Breakfast very good

Everything was first class.Beautifully appointed rooms, plenty of personal amenities. Great staff and very comfortable beds. Overall a great stay.