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Shilo Inn Suites Hotel - Bend

2.5 star property
Riverfront hotel with 2 hot tubs and fitness centre

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Photo gallery for Shilo Inn Suites Hotel - Bend

Relax in the spacious lobby with comfortable seating and a touch of greenery.
Relax by the pool at Shilo's, surrounded by a covered patio with comfortable seating.
Welcome to Shilo Inn, where guests can check in and enjoy a warm atmosphere.
Relax in this inviting room with a large bed, fireplace, and a comfortable seating area.
Shilo Inn & Suites Hotel features a prominent facade with a large overhang supported by a tree.

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

Executive Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View | 1 bedroom, down duvets, desk, blackout curtains

Executive Room, 2 Queen Beds, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View | 1 bedroom, down duvets, desk, blackout curtains

Executive Room, 1 King Bed, Kitchenette, River View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Suite, 1 King Bed, Jetted Tub, River View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
Shower/bath combination
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Plasma TV
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | 1 bedroom, down duvets, desk, blackout curtains

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Plasma TV
Separate bedroom
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed
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About the area

Map
3105 O.B. Riley Road, Bend, OR, 97701

What's nearby

  • Bend River Promenade - 1 min walk - 0.1 miles
  • Central Bend - 2 min drive - 1.1 miles
  • Downtown Bend Business Association - 3 min drive - 1.7 miles
  • Old Mill District - 4 min drive - 2.6 miles
  • Hayden Homes Amphitheater - 6 min drive - 3.0 miles

Getting around

  • Sunriver Station - 24 min drive
  • Redmond, OR (RDM-Robert's Field) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪WildRoots Coffee House - ‬3 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Carl's Jr. - ‬2 min drive

About this property

Shilo Inn Suites Hotel - Bend

Hotel near Old Mill District
A garden, laundry facilities and a gym are just a few of the amenities provided at Shilo Inn Suites Hotel - Bend. For some rest and relaxation, visit the sauna or the 2 hot tubs. Free in-room WiFi and a conference centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free self-parking
  • A vending machine, a front desk safe and a 24-hour front desk
  • Smoke-free property, a banquet hall and ATM/banking services
  • Guest reviews say great things about the location
Room features
All 151 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with hairdryers
  • Plasma TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Similar properties

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Red Lion Inn & Suites Deschutes River Bend

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.4 out of 10, Very good, 1,020 reviews
The price is £122
includes taxes & fees
27 Jul - 28 Jul
Red Lion Inn & Suites Deschutes River Bend

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

Does Shilo Inn Suites Hotel - Bend have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Shilo Inn Suites Hotel - Bend pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Shilo Inn Suites Hotel - Bend?

Self-parking is free at this property.

What time is check-in at Shilo Inn Suites Hotel - Bend?

Check-in start time: 4 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Shilo Inn Suites Hotel - Bend?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shilo Inn Suites Hotel - Bend located?

Located in Boyd Acres, this hotel is within a 10-minute walk of Bend River Promenade, Deschutes River and Sun Mountain Fun Center. River's Edge Golf Course and Blockbuster are also within 1 mile (2 km).

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Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.6
Rating 10 - Excellent. 156 out of 1012 reviews
Rating 8 - Good. 178 out of 1012 reviews
Rating 6 - Okay. 198 out of 1012 reviews
Rating 4 - Poor. 235 out of 1012 reviews
Rating 2 - Terrible. 245 out of 1012 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Disliked: Amenities, property conditions & facilities
Great location near a scenic river park and close to the Mackay Cottage Restaurant a great place for meals. The room was okay and the gas fireplace was nice. Had to ask for toiletries since the room was not fully filled.
Room
Park
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha Kaylee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy pool toilet, zero towels or coffee in room, rude belligerent stafff
Stayed 2 nights in Jun 2025

2/10 Terrible

NICOLE

Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, there were multiple people that got to their rooms and found them still dirty. One person was given three separate rooms and they were all still dirty. The place is old and dingy. Definitely don’t stay here.
Stayed 3 nights in May 2025

6/10 Okay

MICHAEL

Disliked: Cleanliness, property conditions & facilities
It is a quiet property with an attentive front desk, but the room was mot cleaned well, dirty windows and countertops
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty!!! Place should be shut down. It is absolutely disgusting dirtiest hotel I’ve experienced so far
Stayed 2 nights in Jun 2025

4/10 Poor

Claude

Disliked: Amenities, property conditions & facilities
Checked in to my room and found dog feces smashed into the carpet.
Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a queen riverview and got a double double. The tub was cleaner after we took showers, there was dirt all around the edge of the tub. The freezer had ice build up and the rest of the fridge was dirty. The food we put in the fridge froze. The outside light was very poor and there were a lot of outside lights that were out. When we dead bolted our door the key card still opened it. That made us feel like anyone could come into the room. The outdoor pool was closed in July. It really needs to be updated. The staff was friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Miguel

Pictures on Expedia are not what the condition of the property is like. It is in run down horrible shape.
Stayed 2 nights in May 2025

2/10 Terrible

ARLEEN

Disliked: Cleanliness, property conditions & facilities
Location is nice, on the river. Close to family. I’m sure it was a really nice place when newer but is horribly rundown & not clean. We were told they can’t get help.
Stayed 2 nights in Apr 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, amenities, property conditions & facilities
This property inside and out needs total remodeling carpet was dirty in our room did not look like it was vacuumed. Only stayed one night or I would have looked for another place to stay would not go there again
Stayed 1 night in May 2025

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely disgusting. The room was so filthy you couldn’t walk on the carpet. Hairs and fecal matter all over the toilet. No hot water to take a shower. “Clean” sheets had hairs on them. Trash on the floor. Hot tubs were broken. Overall it was disgusting and disappointing. Don’t stay here.
Stayed 2 nights in Jun 2025

2/10 Terrible

Josh

Disliked: Cleanliness, property conditions & facilities
Management wouldn’t fix our toilet, no towels in room or pool area. Tv wouldn’t work, management said deal with it or leave. Pool and hot tub filthy. Room extremely dirty, bed broke down. Had to sleep on top of the covers because it was so dirty. Front staff has no idea what they were doing. Said they were going to fix things and never did. Place should be shut down.
Stayed 1 night in Jun 2025

4/10 Poor

Adria

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. The pool was dirty. The weeds were so high you had to side step out the patio door. When I checked in I was told the kind bed I reserved was not available, this hotel was not booked by any means. When I checked out the front desk person had a kitten walking on the counter, while cute hardly appropriate. It’s sad how down hill this place has gone because it’s a nice location and has great size rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Ean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 1 night in Mar 2025

4/10 Poor

Jenny

Liked: Staff & service
The pool is gross hot tub was shut down, the floor in room looks like it has blood spots on it.
Stayed 1 night in Apr 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't cleaned, and they argued it was. They didn't give me a new room as they claimed non were available.
Stayed 1 night in May 2025

2/10 Terrible

Marilee

Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in they told us the maids had quit and they recommended we check our room. There were pubic hairs in the tub, no soap, towels, cups, carafe to coffee pot and missing pillow cases. We were promised a 50%discount for inconvenience as there were no other rooms available and Expedia had charged me.
Stayed 2 nights in May 2025

2/10 Terrible

Marta

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, broken glass on floor, not sure if sheets were clean. The guy at the front desk told us they were short on staff, never came up to vacuum We left and got another room. Do not go there! Filthy pool, filthy hot tub. I lost money by leaving but could not stay there
Stayed 1 night in May 2025

2/10 Terrible

Martha

Disliked: Amenities
Shabby hotel. Very poor housekeeping and maintenance. Parts of our room were dirty, empty Kleenex box and incomplete coffee service plus a dirty coffee pot. One bed didn’t even have a blanket. Dirty patio with weeds around it. Sad and seemed like was on the edge of going under. Will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was spacious. I loved having a balcony over looking the river :) the only down side was their steam room wasn't working and pool area could use a little renovation. Overall, we had a stellar stay !
Stayed 1 night in Feb 2025

4/10 Poor

Stacie Renae

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property feels like it hasn’t been cleaned since 1990. We had to move rooms, because the first one was absolutely disgusting and rundown. They moved us toa room much cleaner, but still very,very dirty. All of the facilities are exceptionally old and dirty. Bathroom was very dirty, needed to wipe out the shower before I would even use it. The room view was very nice and the bed was comfy.
Stayed 4 nights in May 2025

2/10 Terrible

Brigette

Disliked: Cleanliness, amenities, property conditions & facilities
The front desk worker was completely rude, not polite at all, didn’t even list the amenities or anything. The first room we check into smelled horribly of cigarette smoke. Then we got moved to another room that had no pillows, towels, the hide a bed didn’t work, and the room hadn’t been vacuumed. We stayed because it was so late, and when we asked for towels and pillows, the front desk staff greeted us with “I don’t know if we have any left” the next morning, we checked out a night early, and the night auditor was rude and didn’t try to accommodate us in anyway for the issue. I called and spoke to the morning front desk agent, and she was very polite, offered me 1/2 off my rate and apologized profusely and offered us an upgrade if we stayed again. She was the only positive part of that place.
Stayed 2 nights in Jun 2025

6/10 Okay

JANE

Liked: Staff & service
The property needs to be updated. Got there and no blankets on the bed. Employee was helpful after he determined there were no blankets
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

To start we had been given 4 different room before we settled on something less then what we reserved months ago. One bed less then what we needed. Then we were given all our own towels and bedding to make our room up ourselves. Coffee no cups. One bed had no blanket. Thankfully we brought a car blanket. Pubic hair and stains in the one bed that was made so we had to sleep on top of the covers. The room hadn’t been vacuumed. No toilet paper. We tried to book elsewhere but because of the local activities we had no other choice but to stay. No towels for the pool. Hot tub was down. Rec center toilets we covered in poo. Worst experience ever.
Stayed 2 nights in Jun 2025

8/10 Good

Ajih

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and easy going staff. Considerate of situation. Easy check in and understanding about allowing a late check out!
Stayed 2 nights in Nov 2024