Belterra Park Gaming and Entertainment Center

“Waldorf Astoria” attention to detail at a “Day’s Inn” price. Breakfast was the usual cold selection, but at a much higher quality. Great outdoor pool that was clean and crystal clear. Such fun to stay at a lovely spot that was not part of a big, corporate hotel chain.

Polite staff, welcome champagne, Derby event, Sparkling clean room, Easy valet service, and walkable location to restaurants across the street if you wish to dine outside of the hotel. Will definitely return!

The host was unfriendly and targeting. After receiving paid confirmation, the host called and inquired on the reason for stay and adamantly referred to the community as “protected” with closely monitored noise ordinances. Mind you, the apartment is directly across for the stadium. The area is riddled with the homeless population. Another conversation centered around “no parties” allowed and strict guest limits. At no time did we discuss or suggest we were having a get together and our reservation was a party of 2 with a 6 party posted limit. We had to contact customer service because the host encouraged us to cancel via the app due not being a “good fit” for this protected community. I would be mindful of hosts who charge outrageous security deposits for short stays. I would not recommend this property. There are other great places nearby and more friendly who offer more amenities.