Bell Canyon Holidays from £716

Don’t expect decent service. The staff seems to be terribly frustrated to work there and takes it out on guests who ask basic questions. I had booked a room with a queen bed via Expedia and the front desk person gave me one with 2 double beds. He also charged me for the room despite me showing him the booking via Expedia and the fact that I had already paid a portion of the charges and only owed remaining balance. He double charged me and said he cannot do anything and refused to change rooms to the one I originally booked. Won’t recommend to anyone unless you are ok dealing with a short tempered staff that seems to act like they are doing you a massive favor by letting you stay at the hotel.

I was very satisfied looking forward to staying there again

It’s half the price of everything else in Beverly Hills for a reason. Room is arguably clean, but not modern or renovated at all. I got bed bug bites or hives from the dust mites. Could t reach air filter to check. Zero amenities. One staff member that you’ve seen everyone comment about is clearly a problem. Not sure why she’s still there lol. If you’re alone and desperate — go. Otherwise, cough up a bit more and you’ll be much happier.

Loved the drive up of the hotel and the glass firepits along the drive for outside seating. Our experience with the front desk check-in necessitated the help of a manager on duty. Parking at the hotel was at a premium yet could not accommodate SUVs taller than six feet so beware. We received mixed responses regarding restaurants/food within the hotel making it more difficult to determine our dining plans. Our final decision - this hotel needs to be more transparent and forthcoming regarding amenities, rules. cost deposits, etc.