Terrace/patio

Reviews of The Great House

3 out of 5
The Great House
13 Cork Street, Belize City

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 698 reviews" "
Rating 8 - Good. 257 out of 698 reviews" "
Rating 6 - Okay. 83 out of 698 reviews" "
Rating 4 - Poor. 17 out of 698 reviews" "
Rating 2 - Terrible. 15 out of 698 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isata

Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent service, great location and very safe!
Stayed 2 nights in Apr 2024
Response from Michelle Sanchez-Haylock on 18 Apr 2024
Thank You for sharing your experience. We appreciate your warm remarks. We are thrilled to learn that your time with us was excellent. The well being, security, and contentment of our guest are our primary concerns. We can't wait to see you soon!

10/10 Excellent

Jody, Mercer Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was great and the staff were very friendly and accommodating. I would recommend this hotel to anyone needing a stay in Belize City.
Stayed 2 nights in Apr 2024
Response from Michelle Sanchez-Haylock on 18 Apr 2024
Thank you for taking time out to provide your feedback. We really appreciate your excellent recommendation. We're overjoyed to learn that our staff took really good care of you. I will make sure to let them know of your comments. The Great House is perfectly located, we are happy to know you appreciated its location. We would be delighted to have you in the future.

10/10 Excellent

Peggi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at The Great House since 2015 when we first visited Belize. Over the years the staff has always been welcoming, pleasant, friendly, and most accommodating. Rooms are very clean and they continue to upgrade. We look forward to returning again and again.
Stayed 1 night in Apr 2024
Response from Michelle Sanchez-Haylock on 20 Apr 2024
Thank you for your glowing review! We really appreciate your continued support and thank you for making The Great House Inn your Belize City home away from home. It's always a pleasure to welcome you home Ms. Peggie. See you on your next visit.

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to walk to the water taxi, we enjoyed the small breakfast in the morning. Sleeping was great very quiet area
Stayed 4 nights in Feb 2024
Response from Michelle Sanchez-Haylock on 20 Apr 2024
Thank you for your review, our guest comments are very important to us. We are happy to know you enjoy the breakfast.The Great House Inn is perfectly located and within walking distance to the water taxi and restaurants.We are glad you had a great night rest. Our neighborhood is very quiet. We look forward to seeing you soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know why it is called the Great House now. Old classic architecture and friendly staff. Close to ferry and nearby restaurants. We were there only a night before continuing on our journey but they made us feel comfortable and arranged an excellent taxi driver who gave us a tour and lesson on Belize history on the way to the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Towanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff and were helpful, welcoming, friendly and all around excellent The Inn is cute with seating areas just outside each room. Breakfast was more of a snack than a meal, but sometimes it's the thought that counts. Unfortunately (not the property's fault) there's reomodeling of a multifloor hotel across the street so the view from the Inn was a little unappealing. The area around the Inn felt safe, the staff and cleanliness were so wonderful, I would definitely stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Great House Inn is in a beautiful old Belize City Mansion. The rooms are large, the AC works, the staff are friendly, efficient and helpful, with good recommendations. The free bananas at the reception desk are tasty and were welcomed. The area around the Great House, is like a lot of Belize City: rundown. But there is new development in the city and investors are spending. I suspect there would be more investment in the area, if the endemic corruption of the country that so many locals reported, were lessened.
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lately, you see pictures of properties and when you get there it is decoetful. This hotel is the most clean and comfortable hotel I have stayed in, in Belize.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1926 British-era inn, ambience preserved. Spacious room, high ceiling. The Continental breakfast included fruit, cereal, cheese, and yoghurt. So although it was not a full-on hot breakfast, it was adequate. Nice staff.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

This a lovely hotel oozing charm. The front desk was nice and our luggage was carried up immediately.
Stayed 1 night in Mar 2024

8/10 Good

sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation. Clean . Friendly staff. Only con , add more to the breakfast .
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Stayed 1 night in Mar 2024

10/10 Excellent

Chellette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist were extremely efficient, helpful beyond measure regarding our requests. Very nice room.
Stayed 2 nights in Feb 2024

2/10 Terrible

Elaine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outside of the fact that there were stains on the sheets and the 3 neighboring dogs at a personal property barking in all hours of the night, the hotel rate averages the same rate as the hotel across the street and next door. It’s apparent that city power outages are common as they had emergency lights in the rooms but no generators while the other hotels do. Unacceptable to charge the same rate. Furthermore no one was on property to explain what happened - allegedly security was on property but somehow nowhere near the front of the hotel when we tried to find out what was going on.
Stayed 1 night in Feb 2024
Response from Michelle Sanchez-Haylock on 8 Feb 2024
Thank you for sharing your experience. We will definitely be behind house keeping, having stain linens is not acceptable by our standards. We had numerous conversations and made complains to the neighbor about his dogs, we will now have to contact the relevant authority. Unfortunately Belize get some power supply from Mexico, at the moment Mexico is doing maintenance on the grid that feeds Belize causing Country wide power outage last night for about 2 hours. This is not a regular occurrence. The Hotel next door is a much larger property and yes they fortunately have a generator. We are working on getting a generator sometime soon. There is a security on property, he is stationed in the front, however he does a regular check of the entire property. At the time when you came to the front area, he was doing his rounds of the property. I am glad we were able to answer your questions and concerns immediately when you called the hotel's number, even though the call was answered off property.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of history here. Old time feel. Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Michelle Sanchez-Haylock on 22 Feb 2024
Thank you for sharing your appreciation for our colonial heritage and ambience. We feel extremely fortunate to be able to awaken that sense in our visitors. We hope to have the opportunity to host you once more!

6/10 Okay

Erik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This hotel was fine. The air conditioning worked and the rooms were clean. There biggest issues: No on site dining (in January 2024), the place next door has very noisy dogs, and the area surrounding the hotel is rough. That said, it is a good option for budget travelers hoping to stay in Belize City since it is close to the boat facilities to San Pedro and Cay Culker. There are two higher quality hotels next door, but they are significantly more expensive.
Stayed 3 nights in Jan 2024
Response from Michelle Sanchez-Haylock on 5 Mar 2024
Thank you for sharing your thoughts. We sincerely regret any inconvenience caused by not having dining on property and noisy dogs from next door. We are presently working on both issues. We hope to have you back in the future for an even better experience.

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Would be much better rating if they had a full b'fast option. Historical house. Had to go across the street to the Radisson for a coffee and baked goods for b'fast.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Staff & service
This is an amazing place to stay. Very nice room. Very walkable. Easy 10 minute walk to water taxi terminal. Super nice staff and great continental breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Roy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great House Fall 2024
Stayed 3 nights in Jan 2024

10/10 Excellent

Roger

Travelled with family
Liked: Amenities
Old world character, helpful staff, fresh bananas every morning, one block from the water, restaurants in walking distance
Stayed 7 nights in Jan 2024

8/10 Good

Norma

Stayed 2 nights in Jan 2024

8/10 Good

Zacharia

Liked: Cleanliness, staff & service, property conditions & facilities
Fine property in the nicest part of Belize City- around the hotel felt safe. Very friendly and helpful staff, colonial style old fashioned rooms with decent beds and clean bathrooms. Pool is new and nice (looks like a restaurant is also being built). Not a ton of dining in the city but a couple good options close by. Decent value for price. It’s nicer and better located than the cheaper Ramada, and a touch under the price and amenities and qualities of the Raddison next door- a nice middle ground. Bring earplugs for the Belize City dogs and birds at night and early morning.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belize City Old School charm
Stayed 1 night in Jan 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights before heading to the islands. The Great House was clean and charming with great character. Loved all the wraparound porches. Front desk staff was very friendly and helpful. Close to the water and easy walk to the water taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

8/10 Good

Mykia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reminded me of a bed and breakfast style venue which was nice. The only thing that bothered me was hearing people up and down the stairs and talking outside my room since the windows just have shutters and there were tables and chairs outside my window on the porch.
Stayed 2 nights in Dec 2023

8/10 Good

Ibraheem, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall. Nice & helpful front desk. Breakfast is okay nothing fancy. Rooms are clean. Has AC and they bring iron when needed. Also has a safe inside room. Hotel location is great, couple of minutes to the ocean, and about 10 minutes walk to center of Belize city. Proximity to restaurants and lounges. The bad thing is that the area itself is very sketchy. Not really for tourism a side from few nice hotels and restaurants. Area is dirty and at night becomes dangerous. We are advised not to walk at night. A seemingly homeless person harrased. Thankfully nothing bad happened but we did not feel safe. In my opinion use your time in Belize city to transport to excursions and nice islands but not spend time in city.
Stayed 2 nights in Dec 2023

8/10 Good

Kenta

Stayed 2 nights in Dec 2023

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice and great value
Nice place, everything was good, room was clean, a little dated, but great location, staff was great and friendly. No restaurant or breakfast, small pool. We went across street to the Radisson for breakfast. The Radisson was very run down, happy we stayed for less money at the Great House!
Stayed 1 night in Dec 2023

8/10 Good

Niharika

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was good. This was my second time there. However, this time, they had redone the floors (i.e., varnishing), and the room needed to be ventilated. All the fumes created a very nauseous/headachey feeling. The staff didn't offer to switch after mentioning it either. Furthermore, we asked for a cot, which they provided, but it was wet....making it useless.
Stayed 1 night in Dec 2023

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Unique with Some Issues
The hotel is lovely and very unique. Much more charming than a typical chain hotel. Although the shower drain was clogged and our fire alarm started beeping in the middle of the night. There were also logs of neighborhood dogs that barked consistently, but nothing some white noise couldn't help. The staff was friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights at The Great House Inn and had a lovely time. Great staff who were very helpful. My room was large and comfortable and very clean. Convenient for downtown and for cruise port. No complaints at all.
Stayed 2 nights in Dec 2023

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Dec 2023

10/10 Excellent

Gina

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
We have stayed at this property several times for pleasure and business, and always know what to expect. Always clean, and the staff is great…. Keep up the good work!
Stayed 1 night in Nov 2023

8/10 Good

Jesus

Business traveller
Liked: Staff & service
.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mariah, West Richland

Stayed 1 night in Nov 2023

8/10 Good

Christopher

Stayed 2 nights in Oct 2023

10/10 Excellent

Europonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at the Great House Inn. The staff was AMAZING! The accommodations made me feel at home. While the Great House is in the city, it's snuggled into an area near the sea wall. It is within walking distance of the water taxi, public transportation, and shopping.
Stayed 6 nights in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was amazing.
Stayed 3 nights in Sep 2023

4/10 Poor

Candis

Travelled with family
Disliked: Staff & service, room comfort
Never again
It was very noisy and the front desk attendant basically left after we checked in! The beds were super uncomfortable. It also says they provide airport shuttle they do not. This place needs major upgrades.
Stayed 1 night in Sep 2023

10/10 Excellent

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Great Location. Wonderful staff.
Stayed 1 night in Aug 2023

8/10 Good

hernando

Business traveller
Liked: Staff & service
Quiet location in a safe area close to eating places.
Stayed 2 nights in Aug 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Anita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay in downtown Belize City and this was a good location. The room was nice and clean. Thank you for a nice stay.
Stayed 1 night in Jul 2023