Travelers find cozy respite by the lobby fireplace at Metropol Palace Belgrade, where relaxation awaits at the indoor pool and rejuvenating treatments at The SPA
The luxury family-friendly Metropol Palace Belgrade offers a warm retreat in Palilula. Guests can enjoy coffee at the on-site cafe, Pilates classes at The SPA, an indoor pool, an arcade/game room, and a fitness center for active visitors.
Located in Palilula, a neighbourhood in Belgrade, Metropol Palace Belgrade is in a shopping district and near a train station. The area's natural beauty can be seen at Tasmajdan Park and Botanical Garden, while Nikola Tesla Museum and Historical Museum of Serbia are cultural highlights. Travelling with kids? Consider Jevremovac Botanical Garden and Cultural Centre of Belgrade. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Belgrade travel guide
Bulevar kralja Aleksandra 69, Belgrade, 11000
What's nearby
Tasmajdan Park
2 min walk - 0.1 miles
Nikola Tesla Museum
3 min walk - 0.2 miles
Knez Mihailova Street
18 min walk - 1.0 mile
Metropol Palace Hotel Convention Center
2 min walk - 0.1 miles
Slavija Square
8 min walk - 0.5 miles
Getting around
Belgrade Dunav Station
9 min drive
Belgrade (BEG-Nikola Tesla)
22 min drive
Restaurants
Craft Spot
2 min walk
McDonald's
3 min walk
Nekrasova
3 min walk
Coffee Park taš
4 min walk
Bucko
4 min walk
About this property
Metropol Palace Belgrade
Luxury family-friendly hotel near Knez Mihailova Street
Consider a stay at Metropol Palace Belgrade and take advantage of a terrace, a coffee shop/cafe and an arcade/games room. Indulge in reflexology, a deep-tissue massage and a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. Fitness classes and Pilates classes are offered at the gym; Metropol Palace Belgrade also has dry cleaning/laundry services, a fireplace in reception and a bar. In addition to a business centre and a steam room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool, along with sunloungers
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
An electric car charging station, express check-out and express check-in
Babysitting (surcharge), a banquet hall and a ballroom
Guest reviews say great things about the helpful staff
Room features
All 236 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
Childcare services, free infant beds and free extra beds
Bathrooms with rainfall showers and baths or showers
Plasma TVs with cable channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Valet parking on site (RSD 3,000 per night)
Limited on-site valet parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; RSD 2,815 to 2,900 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Things to do
Arcade/game room
Fitness classes
Full-service spa
Gym
Hot tub
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes
Family friendly
Arcade/game room
Free rollaway/extra bed
In-room babysitting
In-room cot
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
9 meeting rooms
Business centre
Conference centre
Outdoors
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar near toilet
Hardwood flooring in room
Height-adjustable showerhead
In-room roll-in shower
Lever door handles
Lift
Low-height counter and sink
Low-height electrical sockets in bathroom
Portable bathtub seat
Visual fire alarm
Wheelchair accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
10 floors
Ballroom
Banquet hall
Built in 1957
Designated smoking areas (fines apply)
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided
Entertainment
Pay films
Plasma TV with cable channels
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of RSD 4700, per pet, per day, plus a deposit of RSD 4700 per day
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately RSD 2815 to 2900 per person
Airport shuttle fee: RSD 4900 per vehicle (one-way, maximum occupancy 3)
Valet parking fee: RSD 3000 per night
Pet deposit: RSD 4700 per day
Pet fee: RSD 4700 per pet, per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 7 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transport to and from this property
Guests under 14 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Property is also known as
Metropol Palace
Metropol Palace Luxury Collection
Metropol Palace Luxury Collection Belgrade
Metropol Palace Luxury Collection Hotel
Metropol Palace Luxury Collection Hotel Belgrade
Metropol Palace Belgrade
Metropol Palace Hotel Belgrade
Metropol Palace A Luxury Collection Hotel
Metropol Palace Belgrade Hotel
Metropol Palace Belgrade Belgrade
Metropol Palace Belgrade Hotel Belgrade
Metropol Palace a Luxury Collection Hotel Belgrade
Frequently asked questions
Does Metropol Palace Belgrade have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM to 11:00 PM.
How much does it cost to stay at Metropol Palace Belgrade?
As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Metropol Palace Belgrade on 12 Apr 2026 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Metropol Palace Belgrade pet-friendly?
Yes, pets are allowed at this property. There's a deposit of RSD 4700 per day and a fee of RSD 4700 per pet, per day.
How much is parking at Metropol Palace Belgrade?
Valet parking is available for RSD 3000 per night.
What time is check-in at Metropol Palace Belgrade?
Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Metropol Palace Belgrade?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Metropol Palace Belgrade provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of RSD 4900 per vehicle applies.
Where is Metropol Palace Belgrade located?
This family-friendly Belgrade hotel is located in the business district, within 1 mi (2 km) of Metropol Palace Hotel Convention Center and Knez Mihailova Street. Nikola Tesla Museum and Tasmajdan Park are also within 5 minutes. Belgrade Dunav Station is 30 minutes by foot.
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Reviews
Metropol Palace Belgrade Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Disappointing for a 5-Star Hotel, Saved Only by Location & Massages
The hotel is clearly outdated and in need of a serious makeover. While the staff was generally polite, the overall service level did not match 5-star expectations.
Housekeeping was particularly disappointing. On many occasions things were forgotten: trash left behind, bed linen not changed despite a specific request, missing tea cups, and other small but frequent oversights. These issues happened far too often to be considered isolated incidents.
Guest relations were always apologetic, but the responses felt somewhat clumsy and superficial.
The SPA itself was fine, but the massages were excellent — truly the highlight of our stay and the one area where we were genuinely very pleased.
Breakfast was acceptable, but again not what one would expect from a 5-star hotel in terms of quality or variety. Dining overall was a poor experience; by that point we simply accepted the reality and tried to stay positive.
On the positive side, the location is great, which is a major advantage.
Overall, this hotel falls well short of its 5-star rating. With proper renovations and better attention to service details, it could improve significantly — but as it stands, expectations should be adjusted.
Oda bakımsızdı. Jakuzi, havuz, spa ve saunanın checkin yaptığımız sırada tadilatta olduğu bilgisini verdiler, bunun yanlış olduğunu düşünüyorum. Eğer böyle bir durum varsa öncesinde bildirmeleri gerekiyordu. Şehir merkezine daha yakın konumda benzer özelliklere sahip daha uygun fiyatlı başka opsiyonları değerlendirebilirdik. Bu durumda hem çok yüksek bir ücret Ödemiş olduk hem de şehir merkezinde değildik hem de wellness imkanı sunmadılar. Ayrıca oda sıcaklığı asla ayarlanmıyordu, kışın ortasında 23 derece olduğu görünen odada üşüyerek uyuyup uyandık. Sıcaklığı yükseltmeye çalıştığımızda otomatik olarak 23’e düşürdü. Bir diğer nokta kaldığımız ikinci gece hotelde sular akmıyordu, çalışmıyordu. Duş alamadık ve banyo kullanılamazdı. Son derece yanlış ve uygunsuz bir durum daha yaşamış olduk. Asla tercih edilmemesi gereken bir hotel.
Sevgi
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Okan
22 Dec 2025
Liked: Cleanliness, staff & service, amenities
Temizlik hergün düzenli olarak yapıldı, personel güleryüzlüydü.
Okan
Stayed 3 nights in Dec 2025
Verified
2/10 Terrible
Atina
20 Dec 2025
Disliked: Cleanliness, staff & service, amenities
You can't advertise SPA CENTRE at the hotel - when is closed . The sole reason for booking this hotel is that they are offering SPA centre within hotel as a part of the stay . At the hotel they simply said it's closed until the end of the month . What a waste of money , the hotel management is not good at all , its Christmas, festive season and there is absolutely nothing happening at the hotel , no any even most modest entertainment - nothing . All you get is a very expensive room . Very disappointing place .
Atina
Stayed 1 night in Dec 2025
Verified
8/10 Good
Vito
12 Dec 2025
Liked: Cleanliness, staff & service, amenities
Habitación amplia y cama, muebles, un poco Antiguos. He echo en falta una plancha en la habitación.
Vito
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Zoran
8 Dec 2025
Es war mittelmäßig
Zoran
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
EUNBI
4 Dec 2025
Liked: Cleanliness, staff & service, amenities
The facility was nice and convenient though the room was cold. The heater wouldn't warm up the room more than 1'C all night.
The hotel was in an absolutely perfect location and the entire staff could not have been more friendly or helpful. The director of customer service (manager) was outstanding and addressed any of my questions in a thorough and timely manner. The room was spacious and well-equipped. Breakfast was great with a ton of options and was amazing. The rooftop restaurant was lovely. I only walked through the spa but it, too, was over the top wonderful and had everything you could possibly want. I travel extensively, and would recommend this hotel to anyone without hesitation. I don't think you can do much better than this hotel in all of Belgrade.
el hotel es muy bueno, esta muy bien ubicado, el personal es muy amable, en general lo recomiendo, el unico problema es que hay mucho trafico en las calles que lo rodean, entonces llegar en auto lleva mucho tiempo y no tiene espacio para que estacione el taxi y se suban o bajen maetas.
Check in process is too slow. Good room. Nice spa. Nice rooftop but they close very soon. I have kissues with the soap and shampoo they dont check when empty.