Behring Point Holidays from £1,505

We’ve stayed in Nassau over 30 times and our first stay at British Colonial. Our check in experience was horrible with very poor customer service. Once we got to our room, we called for wine glasses to be sent up and they said they didn’t do that. We had to go to the bar. Other than that the rooms were great, the bar staff was excellent. Grounds are beautiful, beach and pools are great. Everything was very clean. Check out experience was quick and the different staff made all the difference. I believe it was just one bad apple, I wish I had gotten her name. We will stay here again and hopefully they’ll be more accommodating at the front desk.

Check in on arrival was disastrous, rude staff and not interested in doing their job. Room was supposedly a “Superior” room, 5-star quality, but was simply not even close. No door on bathroom. No door on closet (a curtain instead) and as basic as they come. Pool area we visited was very clean and service was good. Meals at top restaurants were excellent. Breakfast buffet was good. Hotel and amenities are very expensive. This is not the place for budget conscious travel. Julie (Director) saved what was destined for a horrible experience. Thanks to her and our room cleaning lady. She was awesome.

Very well appointed condo. Views are incredible. Beach area is small but lovely. Infinity pool was great and perfectly heated. Wonderful pickleball and paddle court that’s surrounded by beautiful foliage and open 24hrs. Staff was helpful and accommodating of our needs for a late checkout.

Beautiful room! Clean and new

The property is older and the cove rooms are worn and need to be refreshed as do the bathrooms. Big complaint about pool water temperature being too cold -- we did not swim at all in the pool, and it is the main reason for being there. Pool temps should be much warmer and advertised as other resorts do. We will not come back as other resorts have much warmer pool temps. Not enough beach chairs with sun covers at the cove beach or the pool. -- these 2 activities are the main reason people choose to come here -- so really needs to be addressed -- a truly lovely resort - if they can attend to these items