Exterior

Reviews of Country Inn & Suites by Radisson, Manchester Airport, NH

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1007 reviews" "
Rating 8 - Good. 260 out of 1007 reviews" "
Rating 6 - Okay. 136 out of 1007 reviews" "
Rating 4 - Poor. 101 out of 1007 reviews" "
Rating 2 - Terrible. 66 out of 1007 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff friendly. Dogs allowed
Stayed 4 nights in Apr 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
I was flying out of Manchester airport early, it was convenient, staff were fabulous, super friendly & helpful
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Clare, We're thrilled to hear you found our location convenient and our staff friendly and helpful. Our team takes pride in creating a welcoming atmosphere for all our guests. Thank you for choosing to stay with us before your flight. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

cheryl, wolcott

Liked: Cleanliness, staff & service, property conditions & facilities
Very historic appearing with some element of culture without the typical hotel appearance and service.
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello cheryl,We appreciate your feedback on our unique historic ambiance and cultural elements. It is always a pleasure to offer our guests a different experience from traditional hotels. For any further assistance or feedback, please do not hesitate to reach out to our management team.

6/10 Okay

Claudia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Claudia,We appreciate your feedback and regret to hear that your experience did not meet your expectations. We value all comments as they help us improve our services for future guests. If you have any further details to share, please reach out to our management team directly. Thank you for choosing our hotel and we hope to welcome you back in the future.

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Sandra,We are pleased to hear that you found our staff to be great. We appreciate your kind feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

London

Stayed 1 night in Mar 2024
Response from Manager on 1 May 2024
Hello London,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Zulairam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Zulairam,We are thrilled to hear that you had an excellent stay with us. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

Kelli, wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice free breakfast, everyone very nice
Stayed 2 nights in Apr 2024
Response from Manager on 28 Apr 2024
Hello Kelli,We are delighted that you enjoyed our complimentary breakfast and experienced exceptional service from our team members. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, good place to stay!
Stayed 3 nights in Mar 2024
Response from Manager on 26 Apr 2024
Hello Jay,We are thrilled to hear that you had a positive experience with our staff during your stay. It's wonderful to know that you found our hotel to be a good place to stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable visit.

8/10 Good

Timothy

What I did not like there was only one chair in the room
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Timothy,We appreciate your feedback regarding the chair in your room. Different room layouts cater to diverse guest needs. We encourage you to reach out to the hotel directly for any specific room preferences on your next stay.

4/10 Poor

Laurent, Springfield Garden

Disliked: Cleanliness, amenities, property conditions & facilities
ITS OK TO STAY FOR A NIGHT OR TWO THATS IT
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Laurent, We appreciate your feedback and are glad you found our hotel suitable for a short stay. If you have any further comments or suggestions, please feel free to reach out to our management team. Safe travels!

6/10 Okay

Christopher

Liked: Staff & service
The suite room was relatively compact, and there were ants everywhere. Woke up to a couple on the bed, even when no food was brought in there. Pillows are small squares, not full-sized ones. The suite rooms are also not soundproofed, as some websites advertise. Woke up to my neighbors discussing their morning plans before my alarm ever did. The staff was very friendly and helpful, but nobody was at the front desk when I went to check out and complain about the ant problem so I had to do express online checkout.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Christopher, I'm sorry to hear about your experience. We appreciate your kind words about our staff. Your feedback on the room and noise concerns is valuable and will be shared with our team for improvements. Please feel free to reach out to management directly to address any outstanding issues from your stay.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Friendly staff. Clean. Quiet and safe.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Michelle,We are thrilled to hear you enjoyed your stay with us! Our team works hard to provide a welcoming environment for all our guests. Thank you for recognizing our cleanliness and safety measures. Your positive feedback is truly appreciated.

8/10 Good

Brenda

Travelled with family and small children
Liked: Amenities
It was clean and in a great location for our needs. The staff was very friendly and helpful. The lobby was charming and the breakfast area was well kept. The rooms were ok, definitely aged, but comfortable. The bathroom was clean but old. It worked for our one night stay. I’d stay here again for a night but if my stay was longer I’d choose a newer property with more updated rooms.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Brenda,We are pleased to hear that you enjoyed the cleanliness of our hotel, our convenient location, and the friendly staff. We appreciate your feedback on our rooms and bathrooms and will take it into consideration. If your travels bring you back to the area, we hope you choose to stay with us again.

8/10 Good

Jay-Anne

Travelled with partner
Liked: Staff & service
The room was nice, although the curtains and rug had some dirt spots/stains. The push on/off button on lamps were very hard to use and just started unplugging/plugging in. And my husband 6’ HATED how low the toilet was. lol
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Jay-Anne,We appreciate your feedback on your recent stay with us. We have noted your comments regarding the cleanliness of the room and the usability of the lamps. Your husband's feedback on the toilet height is duly noted as well. We will address these points with our team for future improvements. Thank you for bringing these concerns to our attention.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great service from staff, but building showing its' age
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Joseph,We appreciate your kind words about our staff and are glad you enjoyed their service. Rest assured that we are continuously working to maintain and improve our facilities for all our guests to enjoy a comfortable stay. Your feedback is valuable to us, and we thank you for sharing your experience.

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was staff for late check in, fruits in the lobby to welcome guests, and breakfast buffet was decent.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello christine,We appreciate your feedback about our helpful staff, lobby fruits, and breakfast selection. Your satisfaction is important to us and we welcome the opportunity to host you again in the future.

10/10 Excellent

Maria

Travelled with partner
Great for the price!
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Maria,We are pleased to hear that you found our hotel to be a good value for your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

2/10 Terrible

Oded

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Incredibly dirty!!! Stayed one night and left!
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Oded, We're disappointed to hear about your experience and appreciate you bringing this to our attention. Please feel free to contact our management team to share more details about your stay. Your feedback helps us improve for all our guests.

10/10 Excellent

Byard, Meadowvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Disappointed the hot tub was out of commission.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Byard,We appreciate your feedback and apologize for any inconvenience caused. We recommend reaching out to our management for further assistance or to address any concerns regarding your stay.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
The facility needs a facelift!
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Lynn, We appreciate your feedback and will share your comments with our team for future improvements. Thank you for bringing this to our attention.

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
The room was comfortable, but definitely needs some work. You can tell the furniture is old, but it is still functional. The bathroom is nice, but the shower pressure is just okay. The staff was friendly and helpful and the hotel is quick to get around to most places. The fitness center had minimal equipment, but served its purpose. The free breakfast is good for the exact purpose it serves, but nothing great. This is definitely a middle of the road hotel that is best suited to a short stay.
Stayed 2 nights in Apr 2024
Response from Manager on 14 Apr 2024
Hello Laura,We appreciate your feedback on your recent stay with us. Our team always aims to provide a comfortable experience for our guests. Your comments will be taken into consideration for future improvements. We're glad you found our staff helpful and enjoyed the convenient location of the hotel. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay here in a pinch before a storm. The room was comfortable and the people very friendly and courteous.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Michael,We are pleased to hear that you found our accommodations comfortable and our staff friendly and courteous during your stay. Our team works hard to provide a welcoming environment for all our guests. If you ever find yourself in need of a place to stay in the future, we hope you consider us again.

6/10 Okay

Kenneth

Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello Kenneth, We appreciate you choosing our hotel for your stay! If you have any further feedback, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlam at the checkmin desk was fast efficient and very friendly
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Mary,We appreciate your positive feedback about the efficiency and friendliness of our check-in staff. Your satisfaction is our top priority. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Bathroom door stuck Air heat not working properly
Stayed 2 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello Kathleen, We appreciate you taking the time to share your feedback with us. Guest comfort is important, and we will share your concerns with the team for further review. We hope to welcome you back for a more seamless experience in the future.

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is pleasant and accommodating. The room was clean and quiet on Sunday and Monday nights. The business center is small but available to use if you need to do some work while here.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Tim,We are glad to hear that you enjoyed the service provided by our staff and found your room clean and quiet during your stay. Our business center is indeed available for guests needing to get work done. Thank you for sharing your positive feedback with us.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and pleasant. The chamber maid was very nice and helpful. Very attentive. The breakfast was on point. It’s well worth it.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Raymond,We are delighted to hear that you had a positive experience with our staff and enjoyed our breakfast offerings. Your kind words about our chambermaid are truly appreciated. Should you have any questions or require further assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. The staff was very nice n helpful
Stayed 1 night in Jan 2024
Response from Manager on 9 Apr 2024
Hello Virginia,We are thrilled to hear that you had a perfect stay and found our staff to be very nice and helpful. Should you have any future inquiries or require assistance, please do not hesitate to reach out to our management team directly. Thank you for choosing our hotel.

6/10 Okay

Tina

Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Tina,We appreciate you choosing our hotel for your stay. Feel free to reach out to us with any feedback you may have from your time here. We hope to welcome you back in the future for an even better experience.

6/10 Okay

Michael, Charleston

Travelled with family
Liked: Staff & service
Too many sketchy people. Pot smell everywhere. Nice staff. Tired property. Ok for a couple days. Not extended stay.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Michael,We're glad you found our staff friendly during your stay. We take all feedback seriously to ensure a comfortable experience for all our guests. If there are any concerns, please feel free to reach out to management. Thank you for choosing our hotel for your visit.

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities
My sister had her coat stolen from the closet and her car keys were in the pocket. She called and the staff was dismissive, obviously covering for the cleaning staff. I will warn everyone about this hotel and not to go there.
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Alice, We appreciate you sharing your experience with us and apologize for any inconvenience caused. Guest feedback is valuable to us, and we take your concerns seriously. For any further assistance or information regarding the incident, we recommend reaching out directly to our management team. Thank you for bringing this to our attention.

4/10 Poor

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed that we could not check in 45 min early , but needed to return at 3 pm, sat in the parking lot waiting. The staff was friendly at check in and did allow us 5 min before 3 pm. The room was clean and we slept well. The hotel is pleading to the eye and safe. Close to Target and restaurants with in 4 min drive. I would come again but not if you need to dress for a wedding and be there by 4 pm
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Debbie, We regret any inconvenience caused by the check-in time, but glad you found our staff friendly and room clean. We're pleased to hear you enjoyed your stay and found the hotel visually appealing and safe with convenient nearby amenities. Your feedback is important, and we'll share your comments internally for any possible improvements. Thank you for choosing us, and we hope to welcome you back in the future.

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable, clean and comfortable rooms.
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Chelsea,We are glad to hear that you found our rooms affordable, clean, and comfortable during your stay. Your feedback is greatly appreciated!

10/10 Excellent

Michael, Saco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great breakfast. Comfortable rooms. Courteous staff. Need bigger pillows.
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Michael,Thank you for highlighting the cleanliness, breakfast, and service during your stay. We appreciate your feedback on the pillows' size and will share your comments with the team for future improvements. Your comfort is important to us, and we hope to welcome you back for another enjoyable stay.

4/10 Poor

Rebecca

Travelled with family
Broken items
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Rebecca,We value your feedback regarding the broken items. Please reach out to our management team to further discuss your experience. Thank you for sharing your concerns with us.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hottub still isn't working there.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Christopher,We regret to hear about any inconvenience you experienced with our hot tub. Your feedback will be shared with our team to ensure a better experience for future guests. If you have any further concerns, please reach out to our management directly. Thank you for your understanding.

4/10 Poor

Gregory

Stayed 1 night in Mar 2024
Response from Manager on 18 Apr 2024
Hello Gregory, We're sorry to hear about your experience. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is friendly and very welcoming! The hotel is clean and safe! The great breakfast is very good!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Marc,We are delighted to hear you enjoyed our friendly staff, clean facilities, and delicious breakfast. Your feedback is truly appreciated.

4/10 Poor

Lisa

Travelled with partner
Disliked: Property conditions & facilities
This hotel is beautiful for it's age. We stayed for two nights. The first night it took 5 hours for the room temp to go from 60 to 68 & the fan would blow cold air on you all night. We tried to cover the vent but the air escaped around the edges. We turned the heat up to 75 & left it all day while we were gone. When we came back it was 69 & again all night the fan blew cold air on us all night. Beautiful hotel but will not stay hear again. We were told that the hotel was almost full so no need to try & change rooms.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lisa, I'm sorry to hear about the temperature issues you encountered during your stay. Our team strives to ensure all guests are comfortable and we regret falling short on this occasion. Your feedback is valuable and will be shared with the relevant departments for review. We appreciate your kind words about the hotel's beauty and regret that this experience may deter you from returning. Thank you for bringing this to our attention.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice property. We would stay there again.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Rachel,We are delighted to hear that you enjoyed your stay with us and would consider returning in the future. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Logan,We are pleased to hear that you found our hotel to be clean and quiet. Our team strives to provide a comfortable environment for all our guests to enjoy. Your kind feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Sean, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Sean,We are delighted you had a fantastic experience with us! Please do not hesitate to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Free breakfast and parking
Stayed 3 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Vincent,We are delighted to hear that you found our hotel nice and clean, and enjoyed our complimentary breakfast and parking services. Your feedback is greatly appreciated. We strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman at the front desk was kind. The lobby looked nice. The room was disgusting.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Rachel,We appreciate your feedback and are happy to hear you found our front desk staff friendly and enjoyed our lobby. It's disappointing to learn about your experience with the room, and we encourage you to reach out to our management team to address any concerns further. Thank you for staying with us.

8/10 Good

Heidi, Lovell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant check in. Sadly the hot tub isn’t working.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Heidi,We appreciate your feedback regarding your check-in experience. We apologize for any inconvenience caused by the hot tub being unavailable during your stay. Your comments will be shared with our team for further improvement and we hope to welcome you back for a smoother experience in the future.

8/10 Good

Charles

Travelled with pets
Liked: Cleanliness, staff & service, amenities
On the plus side the staff was friendly especially the night front desk. Room was clean. TV was easy to use(that's not always the case). Down side was the room keycards. I had 5 in my three day stay that didn't work at all. The ones that did work had to be inserted numerous times. Breakfast was so so. Lastly, it is a pet friendly hotel - and i have two little guys that I ALWAYS pick up after. There are a lot of ignorant people who don't do that - not the hotels fault but maybe someone needs to do a check a couple times a day and clean up. Much of the poop had been there a while. Pool was not open.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Charles,Thank you for highlighting our friendly staff and clean rooms. We appreciate your feedback on the keycards and breakfast. Regarding the cleanliness around the property, we'll pass your observations along to our team for further attention. We apologize for any inconvenience caused by the pool closure during your stay.

10/10 Excellent

Jadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Jadie,We appreciate your feedback on our clean property and strive to maintain high standards. Your satisfaction is important to us and we hope to welcome you back for another enjoyable stay.

10/10 Excellent

Hector, Lewes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in this property was awesome, I would definitely stay here again if I am back in the Manchester area again!
Stayed 3 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Hector,We are delighted to hear that you had an enjoyable stay with us! It's wonderful to know that you would consider returning in the future. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit to Manchester!