Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
815 Park Avenue, Beaver Dam, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 6 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Lauren,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
The hotel itself was good just outside was run down
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Wendy,We appreciate your feedback on our hotel. Guest satisfaction is important to us, and we will share your comments with our team for further improvement. Should you have any concerns during your stay, do not hesitate to reach out to our staff for assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Dale,We are delighted to hear that you had a wonderful experience during your stay at our hotel. Please don't hesitate to reach out if you have any further comments or need assistance in the future.

10/10 Excellent

Bethany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub area were awesome! Hotel is fully renovated and everything looks great!
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Bethany,We're thrilled to hear that you enjoyed our pool and hot tub area, as well as the renovated hotel. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us!

6/10 Okay

Kevin

Liked: Cleanliness
While recently remodeled, some quirks keep this place from being one I would recommend. The water never really got hot. The phone was stuck with the messages light flashing. When I inquired about it, the front desk said that's just how it is and I could unplug the phone if I wanted (I did). And the breakfast was limited, not very good, and the one trashcan was overflowing. I slept fine, the place was fine, I would stay again only at a lower rate and only if the other places in the area were unavailable.
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Kevin, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconveniences you experienced. We will address the issues with the water temperature, phone messages, and breakfast with our team to ensure a more enjoyable experience for future guests. We hope to have the opportunity to welcome you back at a more competitive rate should you return to the area.

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bathroom had a pungent mildew smell to it, so we had to keep the bathroom vent on during the entire stay. The room door had several dents in it where it appeared it was kicked in. There were no towels in the pool area and we had to ask the 2nd shift front desk clerk to supply towels. Also, during check-in, the clerk was asking obtrusive questions as to why we were in Beaver Dam and then kept responding with other questions that were none of her business. Overall, not a good experience and would not recommend. Should not be under the Comfort Inn Flagship.
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Laurie, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is committed to maintaining a clean and comfortable environment for our guests, so we will address the issues you mentioned with our housekeeping department. In regards to the door, we assure you that we take the safety and security of our guests seriously and any damage is promptly addressed. We apologize for the oversight in the pool area and will remind our staff to ensure towels are readily available. Your comments regarding the check-in process have been duly noted, and we will address this with our team to ensure a more welcoming and pleasant experience for future guests. We appreciate your feedback and hope you would reconsider staying with us in the future.

8/10 Good

George, Princeton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Recently updated.Some of the new work is not well done. i.e. the swimming area floor is already peeling. Typical hotel breakfast. Good size gathering/eating area.
Stayed 3 nights in Jan 2024
Response from Manager on 3 Feb 2024
Hello George,We appreciate your feedback on the recent updates. We apologize if you encountered any issues with the new work. The swimming area floor peeling was an isolated incident that has since been addressed. We are glad to hear that you found our breakfast typical and enjoyed our spacious gathering/eating area. If you have any further concerns or questions, please feel free to reach out to our management.

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded my expectations!
Stayed 4 nights in Jan 2024
Response from Manager on 1 Feb 2024
Hello Maria,Thank you for taking the time to share your feedback with us! We are delighted to hear that we exceeded your expectations during your stay. We strive to provide exceptional service and create memorable experiences for all our guests. We hope to have the pleasure of welcoming you back in the future for another wonderful stay.

10/10 Excellent

Erin, Sunnyside

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, newly renovated hotel. The rooms are spacious, very clean and quiet. The bed and comforter are so comfortable. Staff was friendly and efficient. Lots of restaurants within walking distance from the hotel. Really enjoyed my stay (which was for business) and would definitely stay here again if I’m ever back in the area.
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Erin,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our newly renovated hotel beautiful and enjoyed the spacious and clean rooms. It's great to know that you found the bed and comforter comfortable and our staff friendly and efficient. We're glad you had a convenient location with lots of nearby restaurants. We appreciate your kind words and look forward to welcoming you back if you're ever in the area again.

10/10 Excellent

Marisa

Stayed 1 night in Jan 2024
Response from Manager on 28 Jan 2024
Hello Marisa,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything we can do to make your next stay even better, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Will stay again
Stayed 4 nights in Jan 2024
Response from Manager on 26 Jan 2024
Hello Joe,We're delighted to hear that you found our hotel to be nice and clean. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
I did not appreciate the breakfast being completely put away more than half an hour early.
Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Brenda,Thank you for sharing your feedback regarding our breakfast service. We apologize for any inconvenience this may have caused. We strive to provide a satisfying experience for all our guests and will address this matter with our restaurant team. Should you have any further concerns, please feel free to reach out to our management directly.

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door and lock did not seem to fit well and whenever someone near us in the hallway would open or close their door, ours would make a banging sound. Scary at first then just annoying through the night. Also the message light on the phone in the room flashed continuously. We were instructed to unplug it.
Stayed 1 night in Dec 2023
Response from Manager on 10 Jan 2024
Hello Kevin, We apologize for the inconvenience caused by the noise from the hallway and the issue with the phone in your room. We appreciate your feedback and will make sure to address these concerns to maintain a pleasant experience for our future guests. Thank you for bringing this to our attention.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Dec 2023
Response from Manager on 1 Feb 2024
Hello Jodi,Dear guest, thank you for taking the time to share your feedback. We're glad to hear that you found our hotel conveniently located. We appreciate your stay and hope to welcome you back in the future for an even better experience.

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the highway that I was traveling on. The hotel was close to a tourist stop that i was going to visit.
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Debra,Thank you for choosing our hotel for your recent travel needs and for sharing your feedback. We're glad to hear that our convenient location near the highway and tourist stop was beneficial to your trip. We appreciate your support and hope to welcome you back for another stay in the future.

10/10 Excellent

tameika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello tameika,Thank you for choosing our hotel for your stay! We are delighted that we were able to provide you with a top-notch experience. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!

8/10 Good

Janaya

Stayed 2 nights in Nov 2023
Response from Manager on 30 Nov 2023
Hello Janaya,Thank you for staying with us! We truly appreciate your business and are glad to hear that you had a positive experience during your time at our hotel. Should you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to welcome you back on your next visit to the area.

6/10 Okay

Carol

Travelled with partner
Clean. fresh
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hello Carol,Thank you for your feedback regarding the cleanliness and freshness of our hotel. We take pride in maintaining a high standard of cleanliness to ensure a comfortable stay for our guests. Your comments are valuable to us and will be shared with our housekeeping team for further improvements. We appreciate your business and hope to welcome you back in the future for an even better experience.

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 15 Nov 2023
Hello Sonja,Thank you for taking the time to leave us a fabulous perfect ten rating. We are glad to hear that your experience with us exceeded your expectations. We strive to provide excellent service and a memorable stay for all our guests. Should you have any future inquiries or require assistance, please don't hesitate to reach out to our management team.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 5 Nov 2023
Hello Donald,Thank you for taking the time to share your feedback. We value your opinion and apologize for any inconvenience you may have experienced during your stay. We strive to improve our services and appreciate your input. Please feel free to reach out to our management team directly to discuss your concerns.

10/10 Excellent

Kenneth

Travelled with family
Liked: Amenities
Good place to stay and breakfast was good
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Kenneth,Thank you for choosing to stay with us! We're delighted to hear that you enjoyed your stay and our breakfast offerings. We strive to provide a pleasant experience for all of our guests, and your positive feedback is much appreciated. We look forward to welcoming you back on your next visit.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/28 stay
Impressed by the rooms . Nice and comfy , loved the pool and hot tub area
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Joe,We're glad to hear that you had a comfortable stay and enjoyed our pool and hot tub area. Thank you for taking the time to share your positive feedback with us!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was recently remodeled and updated. Nice modern decor. Bed was very comfy.Nice breakfast waffles, eggs, sausage, cereal, fruit, yogurt etc. would stay there again.
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Bonnie,Thank you for your positive review! We're thrilled to hear that you enjoyed our recently remodeled property, modern decor, and comfortable bed. It's great to know that you also liked our breakfast options, including waffles, eggs, sausage, cereal, fruit, and yogurt. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 Excellent

Mary

Travelled with family and small children
Newly renovated with nice pool and hot tub and pool table. Spacious breakfast area. Clean.
Stayed 3 nights in Oct 2023
Response from Manager on 2 Nov 2023
Hello Mary,Thank you for your positive feedback on our newly renovated hotel! We're glad to hear that you enjoyed our amenities, including the pool, hot tub, and pool table. It's great that you found our breakfast area spacious and clean. We appreciate your kind words.

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 2 Nov 2023
Hello Shirley,Thank you for taking the time to share your rating with us. We look forward to welcoming you back.

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Hello Adrienne,Thank you for your feedback. We appreciate your rating and would love to hear more about your exceptional experience. Feel free to share any specific highlights or suggestions you may have had. We hope to welcome you back soon for another memorable stay.

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean including the pool area. You can tell this property has been updated and they work hard at keeping it in great condition.
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Erik,Thank you for your kind words! We take pride in maintaining cleanliness and regularly updating our property. We appreciate your positive feedback!

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Oct 2023
Response from Manager on 27 Oct 2023
Hello Lester,Thank you for your kind feedback! We're glad to hear that our staff made your stay enjoyable. Come back soon!

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello Rob,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations during your stay with us. We look forward to welcoming you back soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello Gary,Thank you for your outstanding rating! We greatly appreciate your feedback and hope to welcome you back again soon.

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 20 Oct 2023
Hello Heather,Thank you for your review! We are delighted to hear that you had a positive experience with us. If there is anything we can do to make your next visit even better, please let us know.

8/10 Good

Glenise

Stayed 2 nights in Oct 2023
Response from Manager on 4 Nov 2023
Hello Glenise,Thank you for sharing your feedback regarding your recent stay. We appreciate your positive rating and value your opinion as it helps us improve our services. We're glad to hear that you had an enjoyable experience, and we hope to welcome you back in the future to provide an even better stay.

10/10 Excellent

Dyson

Stayed 1 night in Oct 2023
Response from Manager on 13 Oct 2023
Hello Dyson,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay!
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
HI Kenny,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 Excellent

Vicki

Travelled with family and small children
Pool and hot tub were nice. Area outside looked kind of sketchy.
Stayed 1 night in Oct 2023
Response from Manager on 5 Oct 2023
Hello Vicki,Thank you for being a valued guest and for providing us the feedback regarding our area and comments about our pool. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as my kids wanted a pool and this was the best i saw online. Unfortunately we didnt use the pool long as there were two grown men in there drinking alchol in the pool and being stupid. So we had to leave. The worst part is they walked right past the front desk with hands full of alchol and no one seemed to care.
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Dear Guest,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel deal in BD. Like new!
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hi Robert,We appreciate your review. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Lydia,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

William

Stayed 1 night in Sep 2023
Response from Manager on 5 Oct 2023
Hello William,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 2 nights in Aug 2023
Response from Manager on 27 Aug 2023
Hello Francisco,Thank you for taking the time to share your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from Manager on 16 Sept 2023
Hello Michelle,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 Excellent

Bonnie

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just a quick 1 night stay working in town Prices reasonable , clean, friendly staff. Would definitely stay again!
Stayed 1 night in Aug 2023
Response from Manager on 27 Aug 2023
Hello Bonnie,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff. We hope to see you again in the future. Thank you for your valuable business.

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biscuits and Gravy on the last morning! Great!
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello Joe,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

jody

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer service terrible at desk
Here for wedding. Understand checking in before 3 sometimes can’t happen. So we asked if there’s was an iron or anything we could use Or laundry close , her answer was very rudely NO. Not pleasant at all. We had several rooms with us for this wedding on the 12th. Like I said understand check in time but the rudeness that she presented was very disappointing and we will definitely never be coming back to this hotel again. Kindness goes a long ways and I’ll tell you there were 250 people at this wedding and we certainly shared our feelings about your hotel.
Stayed 1 night in Aug 2023
Response from Manager on 17 Aug 2023
Hello jody, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Sasan

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Manager on 16 Aug 2023
Hello Sasan,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average for a Comfort Inn
Stayed 1 night in Aug 2023
Response from Manager on 16 Aug 2023
Hello Thomas,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Joseph,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Rosie

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Rosie,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Room was very clean and decor was modern. They allowed for early checkin which helped alot as we arrived earlier than we had planned. The pool and hot tub we clean and well kept. The breakfast was good with alot of options!
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello Alicia,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast and your comments about our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 2 nights in Aug 2023
Response from Manager on 6 Aug 2023
Hello Wayne,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our room. We hope to someday have another opportunity to host your stay.