Title: Beatenberg Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Beatenberg Resort & Spa Mountain retreat with peaceful gardens and panoramic views where travelers relax with spa treatments or gather around the cozy lobby fireplace ## Photo gallery for Beatenberg Resort & Spa ![Front of property – evening/night - Beatenberg Resort & Spa (Beatenberg)](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/50540a66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Beatenberg Resort & Spa (Beatenberg)](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/94038444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, aromatherapy - Beatenberg Resort & Spa (Beatenberg)](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/48b8e048.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fountain - Beatenberg Resort & Spa (Beatenberg)](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/d5130e24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fountain - Beatenberg Resort & Spa (Beatenberg)](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/b7276700.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Parkhotel Beatenberg offers spectacular mountain views and tranquility. Guests can relax in the peaceful garden, enjoy a Swedish massage, or warm up by the lobby fireplace. Practical amenities include free WiFi and luggage storage for a comfortable stay. ## Reviews 8.2 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Business services £124 includes taxes & fees 7 Feb - 8 Feb ## Room options ### Check availability for these dates Tonight [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=99344037&PinnedHotelID=99344037&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ### View all photos for Standard Single Room ![Standard Single Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/c2aa1d71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 2 reviews ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 1 - 1 Single Bed ### View all photos for Panoramic Single Room ![Panoramic Single Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/2388e9cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Single Room ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 1 - 1 Single Bed - Lake view ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/2e6db687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 7.4 Good 3 reviews ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 2 - 2 Single Beds - City view ### View all photos for Panoramic Double or Twin Room ![Panoramic Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/c88b6a39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double or Twin Room ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 2 - 2 Single Beds - Lake view ### View all photos for Standard Triple Room ![Standard Triple Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/b6570dd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 3 - 3 Single Beds - City view ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/072c6530.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 2 - 1 Queen Bed - Lake view ### View all photos for Junior Suite ![Junior Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/854cd31d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Heating Smart TV Pillow menu Egyptian cotton bed sheets Premium bedding Select Comfort bed Separate bedroom - 1 bedroom - Sleeps 2 - 1 Queen Bed - Lake view ### View all photos for Family Suite ![Family Suite | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/77dd2d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Smart TV Pillow menu Egyptian cotton bed sheets Premium bedding Select Comfort bed 3 bedrooms - 3 bedrooms - Sleeps 6 - 1 Double Bed and 4 Single Beds - Lake view ### View all photos for Basic Single Room ![Basic Single Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/84cbd0d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Soundproofed Heating Smart TV Pillow menu Premium bedding Fan Select Comfort bed Egyptian cotton bed sheets - Sleeps 1 - 1 Single Bed ### View all photos for Standard Single room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/27d1b1f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single room - Sleeps 1 ### View all photos for Balcony Single room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/9ce1ad0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Single room - Sleeps 1 ### View all photos for Standard Double Or Twin Room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/w640h440x0y0-c203f4aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Or Twin Room - Sleeps 2 ### View all photos for Balcony Double Or Twin Room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/af1db089.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Double Or Twin Room - Sleeps 2 ### View all photos for Superior Balcony Double Room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/2a95cfde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Balcony Double Room - Sleeps 2 ### View all photos for Standard Triple room ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/8a9dfd34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple room - Sleeps 3 ### View all photos for Junior Suite with Balcony ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/084c644a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Balcony - Sleeps 2 ### View all photos for Family Suite With Balcony And Lake View ![Egyptian cotton sheets, premium bedding, Select Comfort beds, desk](https://images.trvl-media.com/lodging/100000000/99350000/99344100/99344037/382ae224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite With Balcony And Lake View - Sleeps 6 ### Budget SIngle Room - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBeatenberg-Hotels-Beatenberg-Resort-Spa.h99344037.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBeatenberg-Hotels-Beatenberg-Resort-Spa.h99344037.Hotel-Information) ## About the area Located in Beatenberg, Beatenberg Resort & Spa is in the mountains. Spiez Castle and Schloss Schadau are notable landmarks, and the area's natural beauty can be seen at Harder Kulm and Lake Brienz. Lake Thun and Staubbach Falls are two other places to visit that come recommended. Discover the area's water adventures with waterskiing and boat tours nearby, or enjoy the great outdoors with mountain biking and skydiving. [Visit our Beatenberg travel guide](https://www.expedia.co.uk/Beatenberg.dx5012) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.69767%2C7.79456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KIQwaR3Y8tBPlwtRv1DVhWl_YAc=) 351 Spirenwaldstrasse, Beatenberg, BE, 3803 ### What's nearby - ![Wonderful sunset after an amazing dinner on Harder Kulm, Interlaken.](https://images.trvl-media.com/place/6192143/d41fec13-909c-418a-b539-a32f8f1fa7b2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Thun 13 min drive \- 6.0 miles - Ski Lift Hohwald Beatenberg 5 min drive \- 1.8 miles - Ski Lift Waldegg - Hohwald 5 min drive \- 1.8 miles - Mystery Rooms 12 min drive \- 6.2 miles - St. Beatus-Hohlen 18 min drive \- 8.6 miles ### Getting around - Interlaken West Ferry Terminal 11 min drive - Bern (BRN-Belp) 59 min drive ### Restaurants - Aarburg Cafe 11 min drive - Spatz 12 min drive - Fondue Villa & Garden 11 min drive - St. Beatus Waterfall 17 min drive - Citta Vecchia 11 min drive ## About this property ### Beatenberg Resort & Spa Upscale hotel near Lake Thun Located close to Harder Kulm, Beatenberg Resort & Spa provides a terrace, a garden and an arcade/games room. Skiers and snowboarders can spend time on the slopes at this hotel featuring a free ski shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in Ayurvedic treatments, a Swedish massage or a manicure/pedicure. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a TV in reception - Meeting rooms, outdoor furniture and massage treatment rooms Room features All 70 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Heating and fans - Egyptian cotton sheets and Select Comfort beds - Bathrooms with designer toiletries and baths or showers - 50-inch Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, highchairs and electric kettles ## Similar properties ![Resort view](https://images.trvl-media.com/lodging/117000000/116900000/116896600/116896521/6b606757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Auszeit-Hotel Z Aeschiried (Retreat Hotel Z Aeschiried) Aeschi bei Spiez - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=116896521&PinnedHotelID=116896521&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double or Twin Room, Balcony, Lake View | View from room](https://images.trvl-media.com/lodging/1000000/20000/14600/14540/c8ac6a5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seeburg Hotel Lucerne - 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On private beach - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 144 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=53198961&PinnedHotelID=53198961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free ski shuttle - Onsite parking available only on request - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children - A restaurant ### Things to do - Arcade/game room - Bicycle tours - Sauna - Steam room - TV in common areas ### Family friendly - Arcade/game room - High chair - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 2 meeting rooms - Business centre - Conference centre (2,153 square foot of space) - Coworking space ### Outdoors - Garden - In the mountains - Outdoor furniture - Terrace ### Spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Hardwood flooring in room - Lift (150 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets - Pillow menu - Select Comfort mattress ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 50-inch smart TV with premium digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Fan - Heating - Mobile key entry - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CHF 100 per accommodation, per stay - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: CHF 3.20 per person, per night for adults; CHF 1.60 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age. - Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not served or permitted at this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Parkhotel Beatenberg Hotel Parkhotel Beatenberg Beatenberg Parkhotel Beatenberg Hotel Beatenberg ## Frequently asked questions ### Is Beatenberg Resort & Spa pet-friendly? ### How much does it cost to stay at Beatenberg Resort & Spa? ### How much is parking at Beatenberg Resort & Spa? ### What time is check-in at Beatenberg Resort & Spa? ### What time is check-out at Beatenberg Resort & Spa? ### Where is Beatenberg Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Beatenberg Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.8 Amenities ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 24 8 - Good 15 6 - Okay 4 4 - Poor 0 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Charity Gem 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a pleasant stay. Bus was on time. Beautiful view! ![View from the second floor, panoramic view.](https://a.travel-assets.com/ugc/hotel-reviews/9bd17fe3-4503-4fb2-97d3-93819da8b5b8-1759946119871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charity Gem Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Sharan 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This Hotel is fantastic! We really enjoyed our stay here, the staff are super friendly and the location is stunning. We would definitely stay here again :) ##### Sharan Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Wendell 29 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place to stay. Views are out of this world from the back lawn ##### Wendell Stayed 1 night in May 2025 ### 8/10 Good #### Laura 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Disappointed that the restaurant wasn't open for dinner, but the breakfast buffet was very nice. ##### Laura Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lanny 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing view The Hotel is clean and well looked after. The garden is beautiful and the views is just amazing. Would be nicer should the Hotel offers more choice of breakfast item. We will certainly come back & would recommend friends. ##### Lanny Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Hiroshi 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future. ##### Hiroshi Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Marc 10 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Slightly out-of-the-way from interlocking, but worth the trip, magnificent views. Fantastic staff breakfast was included. Please note there is no laundry service here as the website says. ##### Marc Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ken 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean Room, friendly staff ##### Ken Stayed 1 night in Mar 2024 ### 8/10 Good #### Kapil 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was excellent! Property is located about 20 mins from Interlaken. There are not many places to eat near by, you would have to go to Interlaken. The shower stall was very small! Otherwise it gave the cabin type experience. Breakfast was good. ##### Kapil Stayed 1 night in Apr 2025 ### 8/10 Good #### Eric 19 Jun 2025 Liked: Cleanliness The location of the property is quiet and have a good scene in the room which can see the lake and the snow mountains. Also it is very easy to park the car. The town is very quiet with very few tourist. If you expect to walk to a tour area in downtown, this hotel is not the right location. It is under new owner and management, there are still many areas need to be improved. The room does not have AC. ##### Eric Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Robert 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What A View! I usually try to stay close to whatever transport hub I’m using. But the were no rooms available in Interlaken, so I had to look further afield and happened upon a gem I would never have expected to find. Set on the mountain side with a view of Lake Thun and the Jungfrau mountains right there in front of your own private balcony. An amazing view. The room was compact but very clean. My only quibble was that bed had a footboard which is always a problem for tall people. The bus stop is right outside the front door in both directions and a free pass is provided by the hotel for local travel during your stay. ##### Robert Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Sara 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet and friendly This mountain property was fun to visit. It was a few minutes drive outside of Interlaken. We were welcomed by the property manager and personally shown all the amenities. The view from the property overlooking the valley was beautiful. The staff were very friendly and helpful, and the breakfast spread was great. ##### Sara Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Cameron 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at the Parkhotel Beatenberg was nothing short of extraordinary, and I cannot recommend this hidden gem highly enough! From the moment we arrived, the staff welcomed us with unparalleled courtesy and professionalism. Every interaction, whether with the front desk, housekeeping, or restaurant team, was marked by genuine warmth and a commitment to ensuring our comfort. Their attention to detail and seamless service made us feel truly valued as guests. The room exceeded all expectations—immaculate, spacious, and thoughtfully designed for ultimate relaxation. Every aspect, from the plush bedding to the modern amenities, reflected the hotel’s dedication to quality. But the real showstopper was the view. The sweeping panorama of the Swiss Alps and Lake Thun was jaw-dropping, offering a breathtaking backdrop that made every moment unforgettable. We also felt incredibly safe throughout our stay. This peace of mind allowed us to fully unwind and soak in the serene atmosphere. Speaking of serenity, I urge future travelers to skip the overcrowded tourist hotspots and choose the Parkhotel Beatenberg for a tranquil, secluded escape. Nestled in the peaceful village of Beatenberg, this hotel offers a quiet retreat where you can truly connect with the beauty of Switzerland without the hustle and bustle. If you’re seeking a perfect blend of luxury, tranquility, and natural splendor, the Parkhotel Beatenberg is the place to stay. ##### Cameron Stayed 1 night in May 2025 ### 10/10 Excellent #### Jennifer 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was wonderful, going above and beyond to make us comfortable. The rooms had fans, which was very important in the August heat. ##### Jennifer Stayed 1 night in Aug 2025 ### 8/10 Good #### Chheang 26 Dec 2024 It was a quiet and relaxing stay. ##### Chheang Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Verified traveller 1 Aug 2025 Restaurant was closed both days ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Ilder 4 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Need updates ##### Ilder Stayed 2 nights in Aug 2025 ### 8/10 Good #### Patrick 17 Jun 2024 Liked: Cleanliness Pretty decent ##### Patrick Stayed 4 nights in May 2024 ### 2/10 Terrible #### man ching 21 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed highly disappointing and unacceptable experience during my recent stay at your hotel. I booked two rooms for two nights from , but due to issues with the rooms, my family members were only able to use one room on the first night, resulting in significant inconvenience and discomfort. Upon returning to the hotel in the evening, we found one room inaccessible. Despite multiple attempts to contact staff via phone and visiting the front desk, no assistance was provided. As a result, two members of our family were forced to sleep on the cold floor of the single accessible room. The room only had supplies sufficient for two people, with no additional blankets, heating devices, or any provisions for warmth, leading to physical discomfort and illness. This situation was utterly unacceptable. The following morning, I contacted a staff member at the front desk, who assisted in replacing the room keys, allowing us to access the room . As we were only able to use one room on the first night, I requested a refund for the unused room. The staff informed me that he would escalate the matter to the manager and that I would receive a resolution by the next morning. However, on the day of checkout, I followed up with another staff member, Ana, who claimed there was no record of the incident and was completely unaware of the situation. ##### man ching Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ADONIS FERREIRA 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ônibus na porta, café excelente, superou as expectativas! ##### ADONIS FERREIRA Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Guido 13 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Leider konnte der Herr kein Deutsch, sehr viele Verbot Schilder. Tabak und Alkohole Verboten. ##### Guido Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Verified traveller 27 May 2025 Liked: Cleanliness, staff & service #### Für eine Nacht ok Das Hotel ist ziemlich in die Jahre gekommen, sehr hellhörig, die Lampe klirrte, wenn der Zimmernachbar oben über den Boden lief. Haare im Bad. Bett war bequem, Decke zu schwer (das ist vermutlich Geschmackssache). Frühstück war ausreichend und gut, schöner Garten und Ausblick. Eins der Fenster schloss nicht richtig, dadurch relativ laut mit den vorbei fahrenden Autos und wenn Leute vor dem Hotel stehen. Für mich war Preis-Leistung nicht angemessen. ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### Johanne 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très propre, gentil !pizza délicieuse ! ##### Johanne Stayed 1 night in May 2025 ### 2/10 Terrible #### Rolf 13 May 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Der Preis war um etwa das Doppelte massiv überteuert. Dienst-Leistungen tiefstes Niveau. Kein Restaurantbetrieb. Rezeption konnte etwas deutsch. Abends Essens-Suche nötig. Frühstück kein 1-Sterne Standard. Beispielsweise feuchte, weiche, matschige und gleichzeitig absolut trockene Brote und Gipfeli. Untragbar! ##### Rolf Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Marilyn 20 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilo y con buena vista El servicio del personal excepcional, en especial David. 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