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Hotel Baztán

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2 outdoor pools, open 11 AM to 8 PM, pool umbrellas, lifeguards on site
2 outdoor pools, open 11 AM to 8 PM, pool umbrellas, lifeguards on site
In-room dining
Free cots/infant beds, rollaway beds, free WiFi

Overview of Hotel Baztán

Hotel Baztán

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Barrio Etxerri S\N, Baztan, Navarra, 31700

Explore the area

  • AirportSan Sebastian (EAS)41 min drive
  • Popular LocationPort of Saint-Jean-de-Luz Ciboure43 min drive
  • Popular LocationSt-Jean-de-Luz Beach44 min drive
  • Popular LocationMaison Louis XIV44 min drive

Choose dates to view prices

About this area

Baztan

Located in Baztan, Hotel Baztán is in a rural area and in the mountains. Local points of interest include Señorío de Bértiz Natural Park and Cuevas de Zuggaramurdi. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Hendaye Beach - 42 min drive
  • Port of Saint-Jean-de-Luz Ciboure - 43 min drive
  • St-Jean-de-Luz Beach - 44 min drive
  • Maison Louis XIV - 44 min drive
  • Castillo de Carlos V - 47 min drive

Getting around

  • St-Etienne-de-Baigorry Station - 32 min drive
  • Pamplona (PNA) - 50 min drive

Restaurants

  • Restaurante Garzain — 1 min walk
  • Kortarixar Albergue - Sidreria - 13 min walk
  • Olari - 15 min walk
  • Galarza - 3 min drive
  • Bar Karrika - 3 min drive

About this property

Hotel Baztán

3-star hotel with 2 outdoor pools and restaurant
This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a seasonal outdoor pool and a business centre. All 83 rooms boast fireplaces, and offer free WiFi and balconies. For a bit of entertainment, TVs come with digital channels, and guests will also find room service and hairdryers.
Hotel Baztán offers 83 forms of accommodation with fireplaces and a hairdryer. Rooms open to balconies. Digital televisions are provided.

Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 8 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hairdryer

Entertainment

  • 30-inch TV
  • Digital channels

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Fireplace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 7 November and 20 March.

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 8 per person (approximately)
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Property registration number UH000326

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to August
Pool access available from 11 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Baztán
Hotel Baztán Baztan
Hotel Baztán Hotel
Hotel Baztán Baztan
Hotel Baztán Hotel Baztan

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 20 out of 98 reviews
5 - Excellent 20%
Rating 4 - Good. 47 out of 98 reviews
4 - Good 48%
Rating 3 - Okay. 23 out of 98 reviews
3 - Okay 23%
Rating 2 - Poor. 7 out of 98 reviews
2 - Poor 7%
Rating 1 - Terrible. 1 out of 98 reviews
1 - Terrible 1%

4.1/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
vacation
if you are staying in the summer month I wound not. they have NO ac and it's very hot at night and humid. there beds are hard and pillows are not comfortable.
Stayed 3 nights in Jul 2017

4/5 Good

Liked: Cleanliness, staff & service
Value, Good service, Nice Dinner
Hotel is good value for money and the staff were very helpful with numerous queries that come from 15 tired cyclists. The food at dinner was excellent quality and very good value, with a varied menu. Only shame was they could not provide dinner any earlier than a 9pm sit down. Breakfast was basic but plentiful. Pool was not in order which should have been mentioned before arrival. Did not bother us this time but would have been disappointed had we been with Children. Rooms were fairly basic but clean and everything worked as it should.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel baztan
She's old,but clean and has something interesting to offer in as much the grounds,building structure and village of Elizando. The drive from Pamplona was dramatic and beautiful,well worth the time.The people,even with language barrier,i.e. can't understand each other.Somehow we were able to communicate.(what's that tell you about human nature). I want to go back and do it all over.

3/5 Okay

Hotel Baztan - long overdue refurbishment
Overall, we were disappointed with the hotel. We hadn't expected to be charged in advance of the stay. The receptionist was unfriendly to the point of rudeness, the hotel was in desparate need of refurbishment - especially the lift which could be heard working from our room - despite being it at the opposite end of the hotel to the lift. The room was clean but again, in need of refurbishment. The restaurant food was palatable and there was a good choice on the menu. There are lot of other hotels in Elizondo - next time, I'll look further.