Bayside Holidays from £894

The hotel was amazing. The staff was less than helpful. They seem to expect that a QR code can replace human interaction. I normally expect a greeting along with a short brief on amenities and followed by "if you need anything please let us know". Instead I got. "Scan the QR code." The description of amenities was long and poorly written which required me, more than once to ask for clarification. When I check into a nice hotel after a long day of travel, I simply expect polite, welcoming and helpful. Not, get out your electronic device and figure it out.

The card I was given when I checked in said there would be something to eat/drink in the lobby during the afternoon. There was nothing. Also I expected some kind of breakfast, but there was only coffee.

Decor and location were amazing but the hotel and room was dirty and not well maintained.

The hotel is in a great location. The staff were amazing. There are discounts to local attractions for guests of the hotel. Parking ramp was nice that it was gated and underground but the spaces were tiny and the whole thing is narrow so if you have a larger vehicle good luck. Breakfast was OK, normal stuff. Bed was soft and comfortable. They provide beach towels and you can rent beach chairs, bikes, boogie boards, ect.

The rooms were full of dust , smelled the urine and the bedding / pillows smelled . I had to put towels on the beds . my son and husband didn' t even sleep in the room they went and slept on our boat .