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Fantastic. It’s a little hard to get to if you’re driving but the staff makes everything as easy as possible and the place is gorgeous, food delicious, rooms attractive and very clean.
Verified traveller
Stayed 1 night in Jul 2023
Response from Manager on 29 Jul 2023
Dear guest Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
Fabulous.
Lovely old area and an easy walk to many restaurants close to that in the town.
I paid to use the Paradore parking, which makes that easy, as I didn't see any other option near by.
A great place for a short visit.
Stephen
Stayed 2 nights in Jul 2023
Response from Manager on 29 Jul 2023
Dear Sir,Thank you very much for sharing your experience of your stay in our Parador.Our best regards and see you soon.
The stay was a great experience in a lovely historic building.
It was slightly disappointing that the café bar closes early and there is not a restaurant in the building.
There are many bars and restaurants within a few minutes walk.
Ian
Stayed 1 night in Jun 2023
Response from Manager on 14 Jul 2023
Dear guestFirstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
Great unique property. Easy walk into town and a plethora of restaurants. Rooms basic but very comfortable. Very helpful staff in all areas.
Annette
Stayed 2 nights in Jun 2023
Response from manager on 21 Jun 2023
Dear Madam, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.We will be delighted to see you again soon!Yours sincerely,
Undergoing construction on the exterior. Little noisy in the morning. Also, difficult to get to since it’s in the middle of the old town. Lots of stairs inside so may be difficult for physically challenged.
steve
Stayed 1 night in May 2023
Response from . on 23 May 2023
Dear Guest, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.Yours sincerely,Parador Manager
Interesting parador with a great historic relevance. Located at the top of a hill with spectacular views.
Zaida
Stayed 2 nights in May 2023
Response from . on 23 May 2023
Dear Guest, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.Yours sincerely,Parador Manager
Détails : The instructions where to park were challenging.
I believe that the front desk staff should know about the restaurant that is open (a bit off season)
Colette
Response from . on 23 May 2023
Dear Guest, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de HondarribiaWe are sorry for the inconvenience caused to get to the car park, but the addresses have changed due to the works that are being carried out in the cityWe hope to welcome you back to one of our hotelsYours sincerely, Parador Manager
10/10 Excellent
Ruben L
16 Apr 2023
Ruben L
Stayed 1 night in Apr 2023
Response from . on 23 May 2023
Dear Guest, Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at Parador de Hondarribia . One of the fundamental values of our company is to offer quality, personalised guest services. Receiving positive feedback such as yours gives us great satisfaction and I kindly ask for your permission to share it with all our team.We hope to welcome you back to one of our hotels and restaurants. Please do not hesitate to contact us should you require any other information.Yours sincerely,Parador Manager
Amazing Paradore, shame there was no restaurant, tbe only downside.
Sue
Stayed 2 nights in Aug 2022
Response from Manager on 22 Aug 2022
Dear Madam,Thank you very much for sharing your opinions after your stay in our Parador. We do not have restaurant since 30 years, but in town there are a big offer of nice and good restaurants.Our best regards and see you soon
We were lucky enough to be able find a room in this beautiful parador in Hondarribia for our last night in País Vasco. Even more luckily, we were able to upgrade our room to a fabulous suite with a cute little terrace facing the river. The room was clean and large, and well-equipped. The staff was both friendly and helpful. The hotel building is well maintained and preserves its semblance as a castle very well. It has a beautiful court yard, and there we enjoyed the wine we bought from the hotel cafeteria and enjoy.
Located right in the middle of the historic district and is in a walking distance to a fishing town where good tapas bars and restaurants are located.
Tomohiko
Stayed 1 night in Oct 2019
Response from Reception Head on 21 Oct 2019
Dear guest,
We thank you very much for sharing your experience of your stay in Hondarribia.
Our best regards and see you soon
10/10 Excellent
Verified traveller
29 Sept 2019
Verified traveller
Stayed 1 night in Sep 2019
Response from Reception head on 21 Oct 2019
Thank you very much for sharing your experience of your stay in our Parador.
Our best regards and see you soon.
Fabulous parador with history, charm, beautiful setting. Only problem—no air conditioning.
Sally
Stayed 2 nights in Sep 2019
Response from Manager on 23 Sept 2019
Dear Customer, we really apreciate ypur excellent opinión and we are sorry for this inconvenient which one we hope next year Will be resolved. Thanks and best regards.
While the place is amazing, both the old building and the modern room, the service is less than ideal, especially during the weekend. Breakfast has a lot to improve to match the environment and the cost of staying in this hotel.
Verified traveller
Stayed 2 nights in Sep 2019
Response from Reception head on 25 Sept 2019
Dear guest,
Thank you very much for sharing your experience of your stay in Hondarribia.
Best regards and see you soon
Hondarribia is a very pleasant town which is great as a base for the area whilst having some very good bars and restaurants. The parador hotel was very clean, service was very good and the rooms were comfortable. The negatives were:
1. Parking was an expensive 16 Euros per day.
2. Standard rooms were expensive but you did not have an external view. You overlooked the central courtyard.
Mark
Stayed 5 nights in Jul 2019
Response from Reception Head on 7 Aug 2019
Dear guest,
Thank you very much for sharing your experience of your stay in Hondarribia.
Our best regards
The public spaces were amazingly beautiful. Bedrooms and bathrooms were very well appointed and comfortable. Just lacking tea and coffee making facilities.
Verified traveller
Stayed 2 nights in Jul 2019
Response from Recepcion on 18 Jul 2019
Dear guest,
Thank you very much for your opinions.
Our best regards and see you soon
The building is beautifully restored with gorgeous covered courtyard and a terrace with gorgeous views of the bay. The beds were very comfortable. The rooms were a good size, as were the bathrooms. Staff were very accommodating and helpful at every turn.
Staying at the castle was a treat, but the staff were not friendly. Only the man who helped to check us in and our server at breakfast smiled and were pleasant. Others at the front desk acted as though they were bothered by having us there. The people of Spain and Basque Country have been the best in the world except for this area.
Jackie
Stayed 1 night in Jun 2019
Response from Susana de la Rubia. Manager on 1 Jul 2019
Dear guest,
We thank you very much for sharing your opinions in this site.
Our guest is our priority. We greatly regret your perceived sensations and if at any time you have felt upset, we ask for our sincere apologies.
Our best regards
10/10 Excellent
Verified traveller
13 May 2019
Verified traveller
Stayed 1 night in May 2019
Response from Recepción on 14 May 2019
Muchas gracias por sus valoraciones.
Saludos cordiales.
10/10 Excellent
Verified traveller
3 May 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in Apr 2019
Response from Manager on 11 May 2019
Dear guest
Thank you very much for your opinions.
Our best regards and see you soon
6/10 Okay
Kristen
Travelled with family
11 Apr 2019
Liked: Cleanliness, staff & service
It is in a very old and cool castle and the staff was great. The little town is quaint and scenic. It is 30 min bus ride (reasonable cost of 3-5 euros) to San Sebastian and the French town across the harbor seemed nice.
Kristen
Stayed 2 nights in Apr 2019
Response from Reception on 16 Apr 2019
Thank you very much for sharing your experience.
Our best regards
Truly unique hotel in a beautiful town. The building is amazing, felt like I was in Game of Thrones episode. Breakfast buffet is continental style as you might expect with a great selection of breads, pastries, fruit and cheese. Also do some hot egg dishes. I had view of courtyard from room. Was pretty impressive. The room was warm and cosy. Only downside was bed was bit hard but I slept pretty well.
Verified traveller
Stayed 1 night in Dec 2018
Response from Reception Department on 16 Apr 2019
Thank you very much for your informations.
Our best regards
Muchas gracias por sus valoraciones.
Saludos cordials.
4/10 Poor
Barry
6 Oct 2018
Liked: Staff & service
Overall very disappointing. Historic, visually impressive property, great view, however, hard even for a local taxi driver to get close to, extremely noisy in our room (sounded a party going on above us), breakfast was average and to top it off it was super expensive. Good property to look at but not value for money!
Barry
Stayed 2 nights in Sep 2018
Response from Fernando on 9 Oct 2018
Dear Guest
Thank you for your opinions.
First of all no doubt apologize since we have not been able to enjoy a stay like the one we try to offer to all our clients. We appreciate all the appreciations of improvement that makes us, from this moment we start working on them to analyze and modify them.
I hope to have the opportunity to receive you in the future and be able to change your experience and enjoy our Parador.
A very warm greeting