Dear Justin, thank you for choosing to stay with us! We're glad to hear that you found our hotel to be affordable and conveniently located. Providing excellent value and a prime location for our guests is always our goal. We appreciate your feedback and hope to have the pleasure of hosting you again in the future! Best Regards, Customer Care Team

Sorry your stay wasnt up to standards. Were trying to opgrade and if given the chance, it'll be better next time.

Dear Aubrey,Thank you for telling us about your recent visit to RED ROOF INN BAY MINETTE. We thank you for your 3/5 score. However, you stated that the deadbolt would not lock. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Martha, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Bay Minette. We are happy to hear that you enjoyed all aspects of your stay, prompting your 5/5 rating. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Lynda,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Bay Minette. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our reliable property, the reasonable prices and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Steve,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Bay Minette. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Lacammy, thank you for bringing your concerns to our attention, and we sincerely apologize for the issues you encountered during your stay. Cleanliness and efficient service are top priorities for us, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will handle the cleanliness issues and work on improving our check-in process to ensure a more seamless experience for our guests. We appreciate your honesty and would like to assure you that your comments will be shared with our team for immediate attention. If there's anything specific you would like us to tackle or if there are additional details you'd like to share, please feel free to reach out. We value your patronage and hope to have the opportunity to make things right during your future visits.Best Regards, Customer Care Team

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BAY MINETTE and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for your positive rating, Aubrey, following your stay at the Red Roof Inn Bay Minette. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Jada, we sincerely apologize for the experience you had during your stay with us. It is disheartening to learn about the cleanliness issues you encountered, and we extend our deepest apologies for any inconvenience caused. This does not reflect the high standards we aim to uphold. Our team takes your feedback seriously, and we will immediately handle the concerns you raised to ensure that necessary improvements are made. Cleanliness and guest satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. If there's anything specific you would like us to handle or if you have additional details to share, please reach out to us directly. We appreciate your feedback, and we hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve.Best Regards, Customer Care Team

Dear Brian, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team

Dear Linda, we're genuinely sorry to learn about the disappointment you encountered during your recent stay with us. We regret that the room's cleanliness, particularly the bathroom and the condition of the sheets, did not meet your expectations. Please accept our sincere apologies for any inconvenience caused by these issues, as well as the poor water pressure experienced during your stay. Your feedback has been promptly shared with our housekeeping and maintenance teams. We assure you that necessary actions will be taken to handle these concerns and ensure our facilities and services meet the high standards we strive for. Your valuable feedback guides us in our efforts to continually improve, and we're committed to making necessary enhancements to prevent similar occurrences in the future. If you decide to give us another opportunity, we would be grateful for the chance to provide you with a much-improved and satisfying experience. Thank you for bringing these matters to our attention, and we hope to regain your trust during any potential future stays.Best Regards, Customer Care Team

Dear Valanda, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards, Customer Care Team

Dear Kimberly, we appreciate you sharing your feedback about your recent stay, even if it wasn't entirely positive. We're genuinely sorry to hear that you encountered issues with cleanliness, staff and service, property conditions, and room comfort. Your feedback is very important to us, and we'd like to investigate these concerns further to ensure they're handled appropriately. If you have any additional details or specific incidents you'd like to share, please do so. We take these comments seriously as we continuously strive to enhance our guest experience. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your feedback, and we'll use it to make improvements for the future. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.Best Regards, Customer Care Team

Dear guest, we apologize for the negative experience you had during your recent stay, especially considering you've had better experiences in the past. Your feedback is important, and it appears that there were multiple cleanliness and odor issues during your stay. It's concerning to hear about the lack of a phone or clock in the room, the room's cleanliness, the old and damp smell, and the presence of unpleasant odors both in the room and at the front desk. We will handle these issues to ensure that future guests have a more pleasant and comfortable experience. If you have any more specific suggestions or if there's anything else you'd like to share or inquire about, please feel free to let us know. Your satisfaction is important to us, and we hope to make amends during any future stays.Best Regards, Customer Care Team

Dear Cheryl, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Customer Care Team

Dear Dewey, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Customer Care Team

Dear Paul, we're truly sorry to hear about the issues you experienced during your stay. It's disappointing that you encountered roaches and a spider in your room, as well as the inconvenience of a malfunctioning smoke alarm and TV remote. We appreciate you bringing these concerns to our attention, and we've made a note of them to ensure they are handled promptly. We understand your decision to check out early, and we sincerely apologize for any inconvenience these issues may have caused. If you ever decide to give us another chance in the future, we'll do our best to provide you with a more comfortable and trouble-free stay. Your feedback is important to us, and we hope to exceed your expectations on your next visit.Best Regards, Customer Care Team

Dear Lea Ann, thank you for taking the time to share your feedback about your recent stay at our property. We're genuinely sorry to hear that your experience fell short of your expectations. Cleanliness is of the utmost importance to us, and we deeply apologize for the issues you encountered with the room's condition, including the stained bed covers and the missing A/C buttons. This is certainly not the level of comfort and cleanliness we aim to provide our guests, and we will share these concerns promptly with our housekeeping and maintenance teams to ensure improvements are made. Your comments are valuable to us, as they help us identify areas that require attention and ensure that our guests have a more enjoyable stay in the future. We understand that you may have been disappointed with your recent experience, but we genuinely appreciate your feedback and hope that you might consider giving us another opportunity to provide you with the comfortable and clean accommodations that you deserve should your travels bring you back to the area. Please feel free to reach out if you have any further concerns or if there's anything we can do to make amends.Best Regards, Customer Care Team

Dear John, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

Dear Heather,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Bay Minette. I was thrilled to see you were pleased with the cleanliness of our well maintained room, prompting your 4/5 score. However, it's truly disheartening to see you highlight that the service from the check in staff was not to your liking. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Tesa,I appreciate you sharing your feedback following your stay at the Red Roof Inn Bay Minette. I am glad to read that you were pleased with our hotel. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Larance, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bay Minette and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Patrick,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bay Minette. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about our nice and clean room. Honest guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Dear Holly, we sincerely apologize for the negative experience you had during your stay. It is distressing to hear that you felt unsafe and encountered issues with the cleanliness and amenities. This is not the level of service we aim to provide, and we take your feedback seriously. Your safety and comfort are of utmost importance to us, and we will thoroughly investigate the concerns you raised to ensure they are addressed promptly. Our team will work diligently to improve the conditions you mentioned to create a better environment for all our guests. Please know that your feedback is valued, and we will take the necessary steps to prevent similar issues in the future. We hope you will consider giving us another chance in the future to provide you with the positive experience you deserve. If there is anything else you would like to discuss, please do not hesitate to reach out to our management team directly. Thank you for bringing these concerns to our attention. Best Regards, Customer Care Team

Dear Eliyah, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Customer Care Team

Hello Robert,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bay Minette and I appreciate your 5/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Aubrey, we're delighted to hear that your check-in process was smooth and that you found the convenience of the pre-turned-on air conditioner helpful. Providing a seamless and comfortable experience for our guests is our priority. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best Regards, Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Michael, thank you for your feedback! We're glad to hear that you received great service during your stay. Providing excellent customer service is important to us, and we're pleased that our team met your expectations. We're also delighted to hear that the cleaning lady was super nice. Our dedicated housekeeping staff plays a vital role in maintaining cleanliness and ensuring a comfortable environment for our guests, and we appreciate your recognition of their efforts. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards, Customer Care Team

Dear Erick & Corinne, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Customer Care Team

Hello Debbie,Thank you for taking the time to tell us about your stay at the Red Roof Inn Bay Minette. It is rewarding to see that your stay was clean, the price was affordable and the environment quiet. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,AbigailResponse Specialist

Hello Amanda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bay Minette and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

Thank you for your review and look forward to seeing you again.

Dear Doris, thank you so much for your valuable feedback. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We appreciate you for highlighting this particular issue and, if we had been made aware of this, it would have helped us provide you with a better experience. We hope to remain your hotel of choice in this area and to give you a better stay on a future visit.Best Regards, Customer Care Team

Thank you for your review and I will work with my staff on fixing those issues. look forward to seeing you again.

Dear Bridget, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards, Customer Care Team

Dear Helen, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Best Regards, Customer Care Team

Dear Jonathan, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards, Customer Care Team

Thank you for your review and we enjoyed having you.

Thank you for your review. I'm glad your stay was good and were looking into more pest control for problems like that in those situations.

Thank you for your review and we look forward to seeing you again.

Thank you for your review. Next time please advise my staff about any problems so they can be fixed at that point. These are areas that are being worked on and can be fixed fast.

Thank you for your review. After talking with my staff, nothing was ever mentioned to them or to housekeeping. If there was a DND hanging on the door, there would be no service to the room. If this is the case then that's why no service was given. Other wise this should have been brought to the front desk.

Thank you for your review but you were refunded the night stay for each of your rooms. By this being done you can't leave a review of any type. This was a mishap by my staff and that's why you were charged for one night for each of your rooms.