Title: Sheraton Batumi Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Batumi Hotel Luxury hotel with 3 restaurants and casino ![Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/93c16050.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/b29a684f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/2f35a99e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/w4000h2664x0y0-69107cf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/d738f7f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The sun-kissed beach of Batumi is steps from Sheraton Batumi Hotel. Travelers can unwind in the sauna or Turkish bath after exploring. The hotel has three restaurants serving international cuisine, and the indoor pool area offers comfortable sun loungers for relaxation. 8.6 Excellent ## Popular amenities - Hot tub - Bar - Pet-friendly - Breakfast available - Pool - Spa £110 includes taxes & fees 27 Sept - 28 Sept ## Room options ### Check availability for these dates # Tonight [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 20 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-20&endDate=2025-09-21&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=3534360&PinnedHotelID=3534360&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Club Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/33eebe8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed, Non Smoking, Terrace ### Highlights Terrace Separate dining area Separate sitting area Individually furnished Private outdoor hot tub Air conditioning Connecting rooms available Club Lounge - 676 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Executive Suite, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/1793b8db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking, Corner ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Plasma TV Separate bedroom - 712 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Suite, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/93c16050.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Plasma TV - 3274 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed ![Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/2d850fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Plasma TV Separate bedroom Blackout curtains Premium bedding - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/e5800121.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Plasma TV Separate bedroom Blackout curtains - 534 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/d20f1677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking 9.2 Wonderful 14 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom Blackout curtains Premium bedding Hairdryer - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Executive Room, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/813f4983.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking, Corner ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Separate bedroom Blackout curtains Premium bedding Hairdryer - 506 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Basic Twin Room, 2 Single Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3540000/3534400/3534360/8c4ce255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, 2 Single Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Plasma TV Premium bedding Separate bedroom Blackout curtains Hairdryer - 323 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatumi-Hotels-Sheraton-Batumi-Hotel.h3534360.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatumi-Hotels-Sheraton-Batumi-Hotel.h3534360.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.65096%2C41.63040&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wyDjXPAd7mfGRbog6yuZbPFJU4g=) 28 Rustaveli Street, Batumi, 6000 #### What's nearby - Batumi Beach - 3 min walk - 0.2 miles - Europe Square - 6 min walk - 0.4 miles - Batumi Dolphinarium - 9 min walk - 0.5 miles - Ali and Nino - 15 min walk - 0.8 miles - Port of Batumi - 2 min drive - 1.3 miles #### Getting around - Batumi Intl. Airport (BUS) - 15 min drive #### Restaurants - Luca Polare - Soho Lounge - ‪Sable - ‬5 min walk - ‪Old Boulevard | ძველი ბულვარი - ‬2 min walk - ‪Fanfan - ‬2 min walk ## About this property ### Sheraton Batumi Hotel Luxury hotel near Batumi Beach Located close to Batumi University and Europe Square, Sheraton Batumi Hotel provides a casino, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in reflexology, a body treatment or a massage. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff - Luggage storage, local meal delivery service and a front desk safe Room features All 202 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Highchairs and free infant beds - Bathrooms with deep-soaking baths and hairdryers - Plasma TVs with satellite channels - LED light bulbs, electric kettles and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: GEL 68 per person - 2 bars/lounges - 3 restaurants - A poolside bar - Coffee and tea in common areas ### Restaurants on site - 360 Sky Bar & Restaurant - Jasmine Lounge Bar - Lobby Bar - Sunflower Restaurant ### Things to do - 24-hour gym - Casino - Children's pool - Hot tub - Indoor pool - Sauna - Seasonal outdoor pool - Steam room - TV in common areas ### Family friendly - Children's pool - Fenced pool - High chair - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 7 meeting rooms - Computer station - Conference centre (22,357 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - 4 treatment rooms - Aromatherapy - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sports massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lever door handles - Lift (198 centimetre wide door) - Stair-free path to entrance - Thin carpet in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Meal delivery service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 30 September to 1 June: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GEL 163 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 18 kg per pet) ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Rollaway/extra beds are available for GEL 100.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GEL 68 per person - Airport shuttle fee: GEL 35 per room (one-way) - Pet fee: GEL 163 per accommodation, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GEL 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. The seasonal pool will be open from 01 June to 30 September Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Batumi Hotel Batumi Hotel Sheraton Batumi Sheraton Batumi Sheraton Hotel Hotel Sheraton Batumi Sheraton Batumi Sheraton Batumi Hotel Sheraton Hotel Batumi Sheraton Batumi Hotel Hotel Sheraton Batumi Hotel Batumi Sheraton Batumi Hotel Hotel Batumi ## Frequently asked questions ### Does Sheraton Batumi Hotel have a pool? > Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 7:00 AM to 11:00 PM. The swimming pool is closed seasonally each year from September 30 until June 1. ### How much does it cost to stay at Sheraton Batumi Hotel? > As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Batumi Hotel on 27 Sept 2025 start from £110.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Batumi-Hotels-Sheraton-Batumi-Hotel.h3534360.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sheraton Batumi Hotel pet-friendly? > Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of GEL 163 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Sheraton Batumi Hotel? > Self-parking is free at this property. ### What time is check-in at Sheraton Batumi Hotel? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Sheraton Batumi Hotel? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Sheraton Batumi Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of GEL 35 per room applies. ### Where is Sheraton Batumi Hotel located? > Located in Old Boulevard, this luxury hotel is within a 5-minute walk of Batumi Beach and Batumi University. Europe Square and Ali and Nino are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sheraton Batumi Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 142 8 - Good 54 6 - Okay 29 4 - Poor 6 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### boris 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the beach and old town ##### boris Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Amadou 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall it was amazing and I’ll love to stay there again. ##### Amadou Stayed 1 night in May 2025 ### 10/10 Excellent #### YOSEF 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Aaa ##### YOSEF Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Michael 7 Aug 2025 Liked: Amenities, property conditions & facilities Close to the beach. Walking within five minutes. ##### Michael Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Olav 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really comfortable beds, nice and clean rooms. Friendly staff. Great breakfast ![](https://a.travel-assets.com/ugc/hotel-reviews/13d84229-bcee-4d34-acfc-adb1c7144d67-1748544916615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olav Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Temiz huzurlu konforlu pratik bir konaklama oldu ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### ibrahim berkan 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Odalar çok temiz. Manzarası ile tüm şehir ve sahil ayaklarınızın altında. Kahvaltı çeşit az ama lezzetli. ##### ibrahim berkan Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Darren 31 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff very nice property ##### Darren ### 10/10 Excellent #### Yelena 8 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay in Batumi! Beautiful property and an amazing location! I highly recommend! ##### Yelena Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Nuriel 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dream holiday It was amaing.We enjoy very much. We took a superior room that was very big and comfortable. ##### Nuriel Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Emily 17 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Batumi Best hotel in Batumi ! Staff are helpful, from check in to check out. Spa facility is amazing (indoor pool, jacuzzi, sauna, Turkish bath until 11pm) also the spa treatments and friendly staff. Outdoor pool has great atmosphere The beach (has stones and not sand, bring proper water shoes) is beautiful with sunbeds (10 lari each) The restaurant at the pool is good also the one on 20th floor has great views and food you should start there. There are many restaurants around the hotel (much cheaper than the one in the hotel), the boardwalk is 2 minutes away from the hotel and it is beautiful can also rent a scooter/ bicycle/ large bicycle of 4 people etc.. can ride around to either directions- the mall (go left)/ ali&nino moving statue/ Ferris wheel (go right). Taxi from airport to the hotel 10-15 lari, only cash (if you order from the hotel it cost around 40). Will definitely return to this specific and great hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/C20864C134E5EDAD4ABAC8D1C719C4C4E64093AF1723879399486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 1 night in Aug 2024 ### 6/10 Okay #### Itay 28 Aug 2023 Disliked: Cleanliness, property conditions & facilities The hotel was not in the quality that we expected. Lots of things were old broken or looked run down. ##### Itay Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### Maha 5 Aug 2023 Disliked: Cleanliness, property conditions & facilities Don’t deserve 5 star.. bad experience from the first minute I entered till the end.. I don’t recommend this hotel to anyone ##### Maha ### 6/10 Okay #### Tom 16 Feb 2024 Liked: Cleanliness Disliked: Property conditions & facilities Unfortunately the hot water could not reach the 19th floor where I was allocated. Was notified of a refurbishment being undertaken after I accepted a booking which meant lower floors were unavailable. ##### Tom Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Pnina 10 Jul 2023 Disliked: Cleanliness, staff & service Shalomrav, my wife and I are staying at your hotel from June 4th to June 9th. We arrived at the hotel and were given a very shabby corner room in the ceiling, there was a hole in the bathroom, and moisture from my time with an employee, which required us to contact you with room number 1212. Then we were given another room, 414, which in our opinion is disrespectful to Sartu Hotel, the phone in the room did not work on the first day, there was no room service , and there was no mini bar and no refrigerator, the curtains were torn, we went to the reception again and we were indeed sent a refrigerator that was dirty from the inside, without the contents of the mini bar, but the phone had not been repaired until this moment so that in every way we had to go down and of course we could not order new services, whenever it was necessary To contact you, we had to go up and down and wait in line for reception, it was simply not convenient. We are regular guests of the hotel and have stayed on several occasions and this is our favorite hotel in Batumi, despite the high price we always knew we would get value for money, unfortunately this time we were very disappointed and in my opinion we did not get value for the money paid, Sheraton hotels are known for their level of service and quality, so the disappointment is very big. Just to clarify Despite our requests, no action was taken and the feeling was that there was disrespect on your part. ##### Pnina Stayed 5 nights in Jul 2023 ### 6/10 Okay #### Polina 18 Sept 2025 Disliked: Cleanliness Nice hotel with pool, good breakfast and perfect hotel location. All was fine apart from cleaning , it was terrible. ##### Polina Stayed 4 nights in Sep 2025 ### 6/10 Okay #### israfil 11 Jun 2025 Disliked: Cleanliness, room comfort Eski ziyaretlerimize göre hijyen ve servis hızı olarak gerileme gördü. personel de enerji düşüklüğü var ##### israfil Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gökhan 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gökhan Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aileler için şehirdeki en ideal otel Yardımcı personelleri, zengin kahvaltısı ve Sheraton standardını sonuna kadar deneyimleyebildiğiniz bu işletmeye kesinlikle bir daha geleceğim. ![](https://a.travel-assets.com/ugc/hotel-reviews/8efcd3d9-50dd-44c5-a3e7-ad8c191531d3-1748705713509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b3a78a8-d1aa-411c-9b0b-ec697634b419-1748705712821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### HASAN 9 May 2025 ##### HASAN Stayed 5 nights in May 2025 ### 8/10 Good #### AHMET 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### AHMET Stayed 2 nights in May 2025 ### 10/10 Excellent #### Hatice 2 May 2025 Liked: Cleanliness, staff & service ##### Hatice Stayed 1 night in Apr 2025 ### 10/10 Excellent #### evrim 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mükemmel Gayet temiz ve konforlu kesinlikle tavsiye ederim. ##### evrim Stayed 1 night in Apr 2025 ### 10/10 Excellent #### BARIS 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### BARIS Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kalender 14 Apr 2025 ##### Kalender Stayed 2 nights in Apr 2025 ## 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