Title: Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy Cabins in Basye with kitchenettes and patios ## Photo gallery for Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy ![Exterior - Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy (Basye)](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/fd636c05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Shower, towels, soap, shampoo - Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy (Basye)](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/4e900a98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, bed sheets - Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy (Basye)](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/7646ca8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy (Basye)](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/844432fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cabin, 1 Queen Bed (View) | Private kitchen | Mini-fridge, stovetop, cookware/dishes/utensils, paper towels - Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy (Basye)](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/b4160c4d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy provides a firepit and more. ## Reviews 9.8 Exceptional ## Popular amenities - Kitchen - Pet-friendly - Parking included - Air-conditioning - Outdoor space £115 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 22 - Dec 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=110402022&PinnedHotelID=110402022&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Cabin, 1 Queen Bed (View) ![Cabin, 1 Queen Bed (View) | Private kitchen | Mini-fridge, stovetop, cookware/dishes/utensils, paper towels](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/ddeb3d9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin, 1 Queen Bed (View) ### Highlights Patio Air conditioning Kitchenette Mini-fridge Private bathroom Free bottled water Cookware/dishes/utensils Stovetop - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Cabin, 2 Queen Beds ![Standard Cabin, 2 Queen Beds | Desk, laptop workspace, bed sheets](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/79975c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Patio Air conditioning Kitchenette Mini-fridge Fan Private bathroom Free bottled water Cookware/dishes/utensils - Sleeps 4 - 2 Queen Beds ### View all photos for Cabin, 2 Queen Beds (View) ![Cabin, 2 Queen Beds (View) | Exterior](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/06d3c061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin, 2 Queen Beds (View) ### Highlights Patio Air conditioning Kitchenette Mini-fridge Fan Private bathroom Free bottled water Cookware/dishes/utensils - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Cabin, 1 Queen Bed ![Standard Cabin, 1 Queen Bed | Exterior](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/dcec064a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin, 1 Queen Bed ### Highlights Patio Air conditioning Kitchenette Mini-fridge Private bathroom Free bottled water Cookware/dishes/utensils Stovetop - Sleeps 2 - 1 Queen Bed ### View all photos for Cabin, 1 Queen Bed ![Cabin, 1 Queen Bed | Exterior](https://images.trvl-media.com/lodging/111000000/110410000/110402100/110402022/043cf70d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin, 1 Queen Bed ### Highlights Patio Air conditioning Kitchenette Mini-fridge Private bathroom Free bottled water Cookware/dishes/utensils Stovetop - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBasye-Hotels-Postcard-Cabins-Shenandoah-North.h110402022.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBasye-Hotels-Postcard-Cabins-Shenandoah-North.h110402022.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.81521%2C-78.79538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QHuyQA2bVdkspB-zDv2jbmzOy80=) 655 Alum Springs Rd, Basye, VA, 22810 #### What's nearby - Bryce Ski Resort \- 6 min drive \- 3.1 miles - Cave Ridge Vineyard \- 20 min drive \- 12.6 miles - Mt Jackson Thrift & Gift \- 20 min drive \- 14.6 miles - Yellow Barn at Shenandoah Caverns \- 21 min drive \- 17.1 miles - Shenandoah Caverns \- 22 min drive \- 17.3 miles #### Getting around - Weyers Cave, VA (SHD-Shenandoah Valley Regional) - 66 min drive #### Restaurants - ‪Lost And Found Pizza - ‬33 min drive - ‪The Burn Barrel - ‬18 min walk - ‪The Copper Kettle - ‬5 min drive - ‪RHouse Wine & Cafe - ‬16 min walk - ‪The Shenandoah Center - ‬5 min drive ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy Cabins in Basye with kitchenettes and patios This smoke-free cabin features express check-out and free self-parking. All 42 cabins offer kitchenettes with stovetops, along with free bottled water and showers. Patios, free tea bags/instant coffee and desks are among the other amenities available to guests. Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy offers 42 accommodations with complimentary bottles of water. Rooms open to patios. Kitchenettes offer stovetops and kitchenware and utensils. Bathrooms include a shower. 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Free uncovered self parking on site - Limited on-site self parking ### Kitchenette - Cookware, dishware, and utensils - Hob - Mini-fridge - Paper towels - Tea bags/instant coffee ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Outdoor areas - Firepit - Outdoor furniture - Patio ### Work spaces - Desk chair - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - Pet friendly - Welcoming dogs only - Fee: USD 50 per accommodation per stay - Service animals exempt from fees - Food and water bowls ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Free bottled water - Guidebooks - Local maps - Virtual front desk ### Location highlights - In a regional park - In a rural location ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 42 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: USD 38.61. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Postcard Cabins Shenandoah Postcard Cabins Shenandoah North Cabin Postcard Cabins Shenandoah North Basye Postcard Cabins Shenandoah North Cabin Basye ## Frequently asked questions ### Is Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy pet-friendly? ### How much does it cost to stay at Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy? ### How much is parking at Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy? ### What time is check-in at Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy? ### What time is check-out at Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy? ### Where is Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Postcard Cabins Shenandoah North, Outdoor Collection by Marriott Bonvoy Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 10 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 32 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Cinthia 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Cabin was so cozy and picturesque, perfect location for some R & R. ##### Cinthia Stayed 1 night in Dec 2025 ### 8/10 Good #### Haroun 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and amenities were great. ##### Haroun Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### JaDe 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful ##### JaDe Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Barton 29 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Second time staying here, highly recommend for a quiet get away. ##### Barton Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hope 26 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The cabin was cozy and comfortable. I was worried about the heating, aa our stay was on a cold nigjt, bit it worked perfectly and we were warm. The hot water in the kitchen and bathroom area also exceeded my expectations. I'd definitely stay again. ##### Hope Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lynn 30 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great get away. One night wasn’t enough. Especially enjoyed the fire! ![](https://a.travel-assets.com/ugc/hotel-reviews/77c16971-7d0e-467a-a03e-89088379ba36-1759193424348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1cf3af7e-4094-4644-a659-1c969a1ae7fc-1759193424952.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04848c48-3201-4c09-b8fd-e491672bdfcc-1759193421271.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84dab0e0-013b-4887-baf7-bf3a0d211817-1759193424121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alex 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My wife and I had an amazing stay at these cabins. Everything was clean, cozy, and exactly what we were hoping for. The atmosphere was peaceful, and it made the perfect getaway for the two of us. The only small issue we had was with the lantern provided it seemed to be low on charge or not working properly. But honestly, that didn’t take away from how much we enjoyed our stay. Overall, the cabin was perfect, and I highly recommend it for couples looking for a relaxing, romantic retreat. We would definitely come back! ##### Alex Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jeison 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I really enjoyed my stay here. The property was clean, quiet, and felt very safe. Everything was conveniently located—grocery stores, restaurants, and shops were just a short walk away, and having easy parking made it even better. The area felt welcoming and relaxing, with plenty of options for dining and exploring the local culture. Overall, it was an excellent experience and I would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/697035d5-283a-4292-9fa5-d0c8e19fbd85-1757871318212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/de297c98-a1e4-4a7e-9a0f-214276fed1a0-1757871343692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6502a7f4-845e-4b99-b687-e550876ed806-1757871362006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7074e41a-ab4f-4a4d-b2ce-41bc041aaaf3-1757871409059.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeison Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sujata 11 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication First time it was different as the cabins are small but nice. Will go back again. ##### Sujata Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Janet 2 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a fun place to stay-felt like you were sleeping in the forrest. Didn’t get to try the trails but they looked fun. ##### Janet Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karen 6 Sept 2025 Liked: Cleanliness, room comfort Such an amazing place, we thought we were glamping!! The place was clean and cute!!! We were provided with wood for the outdoor fireplace and even goods to make s’mores! Will definitely go back!! Loved it!! Karen and Julia ##### Karen Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hanna 12 Aug 2025 Liked: Cleanliness, room comfort, communication #### Everything was perfect! Everything was perfect! Clean, quiet, and with all small details like marshmallows for kids and coffee for adults.. We will definitely book it again! THANK YOU! ##### Hanna Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michelle 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very impressive. Had an excellent stay at the cabin. Too generous with their guest as they provide every amenities that you need to be comfortable. The view from the room is amazingly picturesque. Highly recommend to anyone who wants to be connected to the nature. ##### Michelle Stayed 1 night in Jun 2025 ### 10/10 Excellent #### July 3 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a great time! The hosts are always on top of everything to make sure you have a pleasant stay. ##### July Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Dominika 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I love this place ! I definitely wanna come back soon ! So clean , looked and smelled brand new, everything was designed in a very thoughtful way to make our stay comfortable. Amazing window view! Super helpful and friendly staff! A perfect place to put your phone down and spend time in the woods, relaxing. ##### Dominika Stayed 1 night in May 2025 ### 10/10 Excellent #### Karie 24 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication We’ll be back again for sure! ##### Karie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ray 14 Feb 2025 Liked: Cleanliness, room comfort, communication We had an amazing time there. The mini cabis were immaculate. The outdoor area was well taken care of. It snowed considerably while we were there but in the morning before we left, the streets were clear! Got back to DC safely and would highly recommend Postcard Cabins. I'll be back soon! ![](https://a.travel-assets.com/ugc/hotel-reviews/F19380E21CACE3D469A4653A6BBA29DF1EB314561739561568013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ray Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Bradley 12 Apr 2025 Liked: Room comfort, communication #### Comfortable Urban Camping Great family getaway. Cute and fun, i would just say it was lacking on providing full amenties and cleaniness. For example there was a brochure of listed items provided in cabin and their charges, we didnt have a couple of listed items such as the smores kit. Our unit was equipped with full items to cook with such as oil packets but the unit next to ours (used by same group) had oil and others things we did not. Just inconsistent with products available. With this in consideration i would rate overall 6.5/10\. Be sure to pack you own stuff for basically a camping trip, to include food items, az surrounding area is very rural and limited on places for supplies and food. ![](https://a.travel-assets.com/ugc/hotel-reviews/76E95C385FD061FD13A9C23AB514831EB19CB1E71744422927451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F2EE84810AE02D2C93E894702C6443BE630A61921744422925590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1801189879F4B8531471A89C3A6DCC7B2D0808621744422925376.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4B9C4F3A76C5D24491D62D53921A9A47F68CA5E71744422925430.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bradley Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller 7 Sept 2025 Liked: Cleanliness, room comfort, communication #### Beautiful area but… If you want to be in the presence of nature with nothing to do, this place is for you! Other reviews stated that communication is poor, but that was NOT the case for us. My first email contact was answered in less than an hour and all text messages were answered within minutes! The queen size bed was very comfortable (we did not have the loft bed). The reason I did not give 5 stars was because we thought all of the amenities were included in the price for our stay. They are not, so we will be charged for the wood/fire starters, puppy poop bags, their gourmet dog treats, 2 bottles of water, coffee packets, & oatmeal. In addition, there was no microwave, no coffee pot/Keurig, nor a freezer part in the mini-fridge. No mirrors either. We bought ice for the cooler as an alternative to no freezer. The solution for coffee was tea-like packets that you boiled water for. There’s a Community Store with gas, right before the turn-off to the cabin site, but items are more pricey than what we normally pay. Lastly, the cabins are rather close together (about 50 ft apart) so while you are way out in the country, it is not as private as we thought it would be. We also expected what was depicted in the online pictures. There was no awning with lights, nor was there a hammock as depicted.The table inside does not fold down to give you more room. These things might not be a problem for others but for us, it was, & it was just too small since we have 2 dogs.It’s a beautiful area tho. ##### Verified traveller Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Michael 19 Feb 2025 Liked: Room comfort Disliked: Communication #### Nice stay, communication systems could be better When I booked the confirmation email said I’d receive an email with my cabin assignment and lock code 24 hours before checkin. This deadline came and went with no email; I called the customer service line only to find out there are no staff members to answer the phone. Texted the number as instructed but whoever was on the other end did not understand the situation and just kept sending the same confirmation email without the cabin assignment and code to get in. Hotels.com tried to intervene but apparently there is no way for them to call and speak with a human, either. After several hours and many repeat texts we finally got the cabin assignment and code to get in. Hard to understand how this could happen and be so hard to correct - does every guest go through this ordeal? ##### Michael Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Daniela 11 Sept 2025 Liked: Cleanliness, room comfort, communication Ótima experiência na natureza! A cabine tinha tudo o que era necessário para uma estadia confortável e muito agradável. ![](https://a.travel-assets.com/ugc/hotel-reviews/4164b1ca-1259-4ebf-acd6-4fadadaa9d88-1757606752571.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26074ad9-5e75-4bd2-93f0-66c58ea3536b-1757606752869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fceba24b-274b-4c1a-be2d-0d6d2f636165-1757606754211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7aa13af6-7622-4215-bcf4-191ff36ad5a8-1757606754109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniela Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nancy 29 May 2025 Liked: Cleanliness, property conditions & facilities It was so quaint and picture perfect. We had plenty of room and loved the bed facing the giant window with the nature in the background. ##### Nancy Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Devin 30 Nov 2025 ##### Devin Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Deema 30 Nov 2025 ##### Deema Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Layla 18 Oct 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Layla Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Timber Ridge Lodge and Waterpark](https://www.expedia.co.uk/Lake-Geneva-Hotels-Timber-Ridge-Lodge-And-Waterpark.h1043867.Hotel-Information) > > [Hyatt Regency Santa Clara](https://www.expedia.co.uk/Santa-Clara-Hotels-Hyatt-Regency-Santa-Clara.h4313.Hotel-Information) > > [Shirley's Bed and Breakfast](https://www.expedia.co.uk/Roanoke-Hotels-Shirleys-Bed-And-Breakfast.h17137300.Hotel-Information) > > [Mountain Lake Lodge](https://www.expedia.co.uk/Blacksburg-Hotels-Mountain-Lake-Lodge.h12055.Hotel-Information) > > [Solterra Resort](https://www.expedia.co.uk/Orlando-Hotels-Solterra-Resort.h18526478.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.co.uk/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Aspen Select](https://www.expedia.co.uk/Rochester-Hotels-Aspen-Select.h12245240.Hotel-Information) > > [Maui Coast Hotel](https://www.expedia.co.uk/Kihei-Hotels-Maui-Coast-Hotel.h28645.Hotel-Information) > > [Travelodge by Wyndham Winchester](https://www.expedia.co.uk/Winchester-Hotels-Travelodge-By-Wyndham-Winchester.h9600.Hotel-Information) > > [Courtyard by Marriott Winchester](https://www.expedia.co.uk/Winchester-Hotels-Courtyard-By-Marriott-Winchester.h1497898.Hotel-Information) > > [Sea Crest Beach Resort](https://www.expedia.co.uk/North-Falmouth-Hotels-Sea-Crest-Beach-Hotel.h25567.Hotel-Information) > > [Gurney's Montauk Resort & Seawater Spa](https://www.expedia.co.uk/Montauk-Hotels-Gurneys-Montauk-Resort-Seawater-Spa.h7033726.Hotel-Information) > > [Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham](https://www.expedia.co.uk/Garden-Grove-Hotels-Holiday-Inn-Express-Suites-Garden-Grove-Anaheim-South.h917954.Hotel-Information) > > [Anvil Hotel](https://www.expedia.co.uk/Jackson-Hole-Hotels-Anvil-Hotel.h894210.Hotel-Information) > > [Yosemite View Lodge](https://www.expedia.co.uk/El-Portal-Hotels-Yosemite-View-Lodge.h576660.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Holiday Inn Express & Suites Price by IHG](https://www.expedia.co.uk/Price-Hotels-Holiday-Inn-Express-Suites-Price.h9253345.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings Hwy](https://www.expedia.co.uk/Myrtle-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Myrtle-Beach-N-Kings-Hwy.h6849.Hotel-Information) > > [Hilton Garden Inn Winchester](https://www.expedia.co.uk/Winchester-Hotels-Hilton-Garden-Inn-Winchester.h2169428.Hotel-Information) > > [Cartoon Network Hotel](https://www.expedia.co.uk/Lancaster-Hotels-Cartoon-Network-Hotel.h50407269.Hotel-Information) > > [Bayshore Resort](https://www.expedia.co.uk/Traverse-City-Hotels-Bayshore-Resort.h34264.Hotel-Information) > > [Balmoral Resort Florida](https://www.expedia.co.uk/Haines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information) > > [Archer Hotel Tysons](https://www.expedia.co.uk/McLean-Hotels-Archer-Hotel-Tysons.h66734754.Hotel-Information) > > [Embassy Suites by Hilton Tysons Corner](https://www.expedia.co.uk/Vienna-Hotels-Embassy-Suites-By-Hilton-Tysons-Corner.h13236.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Baymont by Wyndham Mishawaka South Bend Area](https://www.expedia.co.uk/South-Bend-Hotels-Baymont-By-Wyndham-Mishawaka-South-Bend-Area.h1976.Hotel-Information) > > [The View Hotel](https://www.expedia.co.uk/Kayenta-Hotels-The-View-Hotel.h59418009.Hotel-Information) > > [Skyland](https://www.expedia.co.uk/Luray-Hotels-Skyland.h421517.Hotel-Information) > > [Boar's Head Resort](https://www.expedia.co.uk/Charlottesville-Hotels-Boars-Head-Resort.h7850596.Hotel-Information) ---