Bartlow Holidays from £150

Booked the comfort triple room with private bathroom, on arrival we were shown to a twin room and a single room, without private bathroom. When we quieried this the barman said they don’t have triple rooms with private bathrooms so I showed him the booking I made along with this room still being advertised. He went away and returned stating he could not do anything as the manager wasn’t available, therefore, we had no option but to stay in rooms we had not booked. Shared kitchen was dismal, one mug for the whole 9 rooms, shared bathroom was unclean with poor shower, other shared bathroom was also unclean with a shower that did not work. Pub itself was ok, barman was as helpful as he could be but we would not return and would not recommend

The room was alright no head room in bathroom and shower head very low so only available to use if sat in bath. No reception for arrival and no management seen at all. Bar closed at 6pm on Sunday even though sheet in room said open till 7. Menu was very poor with very little choice. Breakfast was average.

Pros: Excellent location – Perfect if you want to avoid driving into Cambridge city centre. Helpful housekeeping staff – The cleaning staff were friendly, polite and very helpful throughout our stay. Comfortable stay – The room was spacious and comfortable for the three of us. Cons: Poor mobile and Wi-Fi signal – There was no mobile signal inside the room and the Wi-Fi connection was extremely weak. We reported the issue to the front desk and although they rebooted the router, it did not resolve the problem. Disappointing breakfast – Our first day's breakfast experience was very poor. Breakfast is served until 9:30 a.m., and we arrived at 8:00 a.m., but most of the food had already run out. When we asked the staff, we received no assistance or explanation. In the end, we had to make do with bread and butter.

Lovely food room was huge staff so helpful and friendly