Title: Boutique Hotel ERB Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Boutique Hotel ERB Luxury hotel with free breakfast and free valet parking ![Indoor pool](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/a148bd08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Room, City View | View from room](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/49e9fd0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Double Room, Balcony | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/bcc87353.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/869d853e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/af84e703.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Boutique Hotel ERB, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage. Be sure to enjoy a meal at Pivovarská reštaurácia, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar. 8.0 Very good ## Popular amenities - Breakfast included - Spa - Pool - Laundry - Bar - Housekeeping £293 includes taxes & fees 12 Nov - 13 Nov ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=112924802&PinnedHotelID=112924802&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Business Double Room | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/ec234b45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room ### Highlights Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Hairdryer Heated bathroom floor Bathrobes Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer Heated floor - 269 sq ft - Sleeps 2 - 1 King Bed ![Classic Double Room | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/d179df12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Heated bathroom floor Bathrobes Hairdryer Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer Heated floor - 35 sq ft - Sleeps 2 - 1 King Bed ![Grand Room, Balcony | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/d33a0702.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, Balcony ### Highlights Balcony Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Heated bathroom floor Bathrobes Balcony Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer - 40 sq ft - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Gallery Double Room | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/17f7caa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Double Room ### Highlights Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Heated bathroom floor Bathrobes Hairdryer Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer Heated floor - 37 sq ft - Sleeps 2 - 1 King Bed ![Grand Double Room, Balcony | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/bcc87353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room, Balcony ### Highlights Balcony Separate sitting area Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Heated bathroom floor Balcony Separate sitting area Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns - 63 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room, Terrace | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/a29cda12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Terrace ### Highlights Furnished patio Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Hairdryer Heated bathroom floor Furnished patio Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet - 45 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Panoramic Room, City View | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/05e099e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, City View ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Hairdryer Heated bathroom floor Separate sitting area Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer - 42 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Gallery Room | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/1ebf14e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Gallery Room ### Highlights Soundproofed Air conditioning LED TV Select Comfort bed Separate bedroom Hairdryer Heated bathroom floor Bathrobes Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet Hair dryer - 45 sq ft - Sleeps 2 - 1 King Bed and 1 Queen Sofa Bed ![Grand Duplex | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/2e41bb5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Duplex ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Bidet 2 bathrooms Heated bathroom floor Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet Hair dryer - 74 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Grand Apartment | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/b2a0ee76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Heated bathroom floor Bathrobes Hairdryer Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Hair dryer Heated floor - 71 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Grand Duplex | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/02d8e505.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Duplex ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Bidet 2 bathrooms Heated bathroom floor Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet Hair dryer - 69 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Romantic Suite | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/e234e7f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Hairdryer Heated bathroom floor Bathrobes Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet Hair dryer - 56 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ![Luxury Apartment | 1 bedroom, Select Comfort beds, minibar, in-room safe](https://images.trvl-media.com/lodging/113000000/112930000/112924900/112924802/2f360dd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Separate sitting area Soundproofed Air conditioning LED TV Separate bedroom Select Comfort bed Bidet Separate bath and shower Separate sitting area Soundproofed rooms Air-conditioning Sleep Number by Select Comfort mattress Dressing gowns Bidet - 603 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBanska-Stiavnica-Hotels-Boutique-Hotel-ERB.h112924802.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBanska-Stiavnica-Hotels-Boutique-Hotel-ERB.h112924802.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.45815%2C18.89317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=i6swAYk3dNOpJDzsQqr9VY8J_0Y=) Radnicné námestie 14/A, Banska Stiavnica, 969 01 #### What's nearby - Evangelical Church - 1 min walk - 0.0 miles - Trinity Square - 2 min walk - 0.1 miles - Slovak Mining Museum - Jozef Kollar Gallery - 2 min walk - 0.1 miles - Novy zamok - 5 min walk - 0.3 miles - Banska Stiavnica Botanical Garden - 5 min walk - 0.3 miles #### Getting around - Hronska Dubrava Station - 20 min drive - Bratislava (BTS-M.R.Stefanika) - 115 min drive #### Restaurants - ‪Pulp Coffee - ‬3 min drive - ‪#Ruin Bar Limpacher - ‬2 min walk - ‪Lemberg Bistro - ‬2 min walk - ‪Art Cafe - ‬4 min walk - ‪Penzión Kachelman - ‬6 min walk ## About this property ### Boutique Hotel ERB Luxury hotel in the city centre You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Boutique Hotel ERB. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage. Be sure to enjoy a meal at Pivovarská reštaurácia, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar. Additional perks include: - An indoor pool - Free valet parking - Multilingual staff, 1 meeting room and coffee/tea in reception Room features All guest rooms at Boutique Hotel ERB offer perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Heated floors, free toiletries and hairdryers - 50-inch LED TVs with satellite channels - Heating and daily housekeeping ## Similar properties ![Superior Apartment | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/67000000/66250000/66240100/66240017/ec3f027c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resla Residence Banska Stiavnica - Spa - Free WiFi - Restaurant - Breakfast available 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=66240017&PinnedHotelID=66240017&HadPinnedHotel=true®ionId=-1&adults=2) ![Café](https://images.trvl-media.com/lodging/28000000/27840000/27839600/27839509/e529a777.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Divná Pani Luxury Gallery Rooms Banska Stiavnica - Breakfast included - Free WiFi - Parking available - Bar 9.0 Wonderful 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27839509&PinnedHotelID=27839509&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/28000000/27100000/27094500/27094426/59335339.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penzión na Kopci Banska Stiavnica - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=27094426&PinnedHotelID=27094426&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/19000000/18260000/18254700/18254664/4ea8a3d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penzion Kachelman Banska Stiavnica - Hot tub - Parking included - Free WiFi - Restaurant 8.6 Excellent 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18254664&PinnedHotelID=18254664&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18180000/18175600/18175579/18eb393c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bristol Banska Stiavnica - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.6 Good 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=18175579&PinnedHotelID=18175579&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | Private kitchen | Mini-fridge, electric kettle, cookware/dishes/utensils](https://images.trvl-media.com/lodging/103000000/102660000/102657200/102657185/5c49adf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Opera apartments Banska Stiavnica - Kitchen - Free WiFi - Soundproof rooms 10 Exceptional 2 reviews £61 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=102657185&PinnedHotelID=102657185&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered valet parking on site - Limited on-site parking (max 1 space per unit) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Pivovarská reštaurácia ### Things to do - Indoor pool - Sauna - Ski storage - Steam room ### Family friendly - Indoor pool - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Spa - Deep-tissue massages - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Well-lit path to entrance ### More - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Select Comfort mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Heated bathroom floor - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with satellite channels ### Food and drink - Champagne service - Minibar ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board on request - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Minimum check-in age - 16 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 6:30 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Mobile payment options include: Google Pay and Apple Pay Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Boutique Hotel ERB Hotel Boutique Hotel ERB Banska Stiavnica Boutique Hotel ERB Hotel Banska Stiavnica ## Frequently asked questions ### Does Boutique Hotel ERB have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Boutique Hotel ERB? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Boutique Hotel ERB on 12 Nov 2025 start from £292.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Banska-Stiavnica-Hotels-Boutique-Hotel-ERB.h112924802.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Boutique Hotel ERB pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Boutique Hotel ERB? > Valet parking is free at this property. ### What time is check-in at Boutique Hotel ERB? > Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available. ### What time is check-out at Boutique Hotel ERB? > Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability). ### Where is Boutique Hotel ERB located? > Located in the heart of Banska Stiavnica, this luxury hotel is steps away from Historic Town of Banská Štiavnica and the Technical Monuments in its Vicinity, Holy Church of St. Catherine and Evangelical Church. Trinity Square and Slovak Mining Museum - Jozef Kollar Gallery are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Boutique Hotel ERB Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 8.0/10 Staff & service ### 10/10 Amenities ### 10/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 10/10 Excellent #### Tena 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is wonderful. The staff is so friendly and welcoming. There is a seating area that they provide with a coffee/snack area, along with a breakfast area. This hotel is up the hill with restaurants nearby. Since parking is provided - use this space and walk around as there is little parking available in town. ![Parking garage](https://a.travel-assets.com/ugc/hotel-reviews/8966b4de-abae-41a7-b580-91a05c2adbe1-1760418430308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance is gated](https://a.travel-assets.com/ugc/hotel-reviews/7c5ff866-0512-47a4-9492-247e0f936881-1760418429556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tena Stayed 1 night in Oct 2025 ### 6/10 Okay #### HSIN I 28 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort At check-in, I was warmly welcomed by your front desk team, whose kindness and professionalism I truly appreciated. However, I would like to share a few concerns from my stay. During registration, I noticed that my country of origin had been mistakenly recorded as Thailand (THA) instead of Taiwan (TWN). I immediately pointed this out, crossed out the error on the form, and clearly wrote the correct information. The staff assured me that they understood. Yet, upon check-out, the invoice still listed my country incorrectly as THA. For a five-star hotel charging over €200 per night, this kind of detail should not be overlooked. It is not simply a clerical matter, but one of respect for your guests. If the registration process is required, I would expect the information provided to be properly respected and reflected in your system. Additionally, I was surprised to find that the room did not provide a kettle, tea, or coffee—basic amenities that I would expect in a hotel of this category. When I inquired, I was directed to the café where drinks and cakes were available for an additional charge. While I understand your property’s offerings, I believe that in-room coffee or tea facilities are a standard expectation at this level. ##### HSIN I Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Clayton Hotel Manchester City Centre](https://www.expedia.co.uk/Manchester-Hotels-Clayton-Hotel-Manchester-City-Centre.h69562434.Hotel-Information) > > [Aqualuz Lagos by The Editory](https://www.expedia.co.uk/Lagos-Hotels-Aqualuz-Lagos-By-The-Editory.h1716687.Hotel-Information) > > [Hotels in Suffolk](https://www.expedia.co.uk/Destinations-In-Suffolk.d6046232.Hotel-Destinations) > > [Ikones Seafront Luxury Suites - Adults Only](https://www.expedia.co.uk/Rethymno-Hotels-Ikones-Seafront-Luxury-Suites-Adults-Only.h31709128.Hotel-Information) > > [Hotels with a Bar in Shoreditch](https://www.expedia.co.uk/Shoreditch-London-Hotels-Hotel-With-A-Bar.0-n179542-0-thotelwithabar.Travel-Guide-Filter-Hotels) > > [Hampton by Hilton York Piccadilly](https://www.expedia.co.uk/York-Hotels-Hampton-Inn-York.h67320076.Hotel-Information) > > [Hotel Veronica](https://www.expedia.co.uk/Paphos-Hotels-Hotel-Veronica.h9553523.Hotel-Information) > > [Adults Only Resorts & Hotels near Maldives](https://www.expedia.co.uk/Destinations-In-Maldives-Adults-Only-Resorts.0-0-d109-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Mitton Hall Country House Hotel](https://www.expedia.co.uk/Clitheroe-Hotels-Mitton-Hall-Country-House-Hotel.h7583143.Hotel-Information) > > [5 Star Hotels in Ölüdeniz](https://www.expedia.co.uk/5Star-Oludeniz-Hotels.s50-0-d6054859.Travel-Guide-Filter-Hotels) > > [Efteling Wonder Hotel - Theme Park tickets included](https://www.expedia.co.uk/Kaatsheuvel-Hotels-Efteling-Hotel-Theme-Park-Tickets-Included.h13366328.Hotel-Information) > > [Spa Hotels in South Coast](https://www.expedia.co.uk/South-Coast-Hotels-Spa-Hotels.0-0-d6046244-tSpaHotels.Travel-Guide-Filter-Hotels) > > [COQ Hotel Paris](https://www.expedia.co.uk/Paris-Hotels-COQ-Hotel-Paris.h12429565.Hotel-Information) > > [Hebden Townhouse](https://www.expedia.co.uk/Hebden-Bridge-Hotels-Hebden-Townhouse.h2273129.Hotel-Information) > > [Cambridge University, Churchill College](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-University.h30551548.Hotel-Information) > > [Hotels near Diggerland Yorkshire](https://www.expedia.co.uk/Diggerland-Yorkshire-Hotels.0-l553248621532494377-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Christchurch (BOH) to Marrakech (RAK)](https://www.expedia.co.uk/lp/flights/boh/rak/bournemouth-to-marrakech) > > [Flights from Bristol (BRS) to Kefalonia (EFL)](https://www.expedia.co.uk/lp/flights/brs/efl/bristol-to-argostolion) > > [Flights from Lisbon District (LIS) to Gatwick (LGW)](https://www.expedia.co.uk/lp/flights/lis/lgw/lisbon-to-london) > > [Flights from Birmingham (CVT) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/cvt/dub/coventry-to-dublin) > > [Flights from Cardiff (CWL) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/cwl/dxb/cardiff-to-dubai) > > [Jet2 Birmingham (BHX) to Pisa (PSA) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-birmingham-to-galileo-galilei/ls/bhx/psa) > > [Flights from Milan (MXP) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/mxp/gla/milan-to-glasgow) > > [Flights from Hyderabad (HYD) to Nanded (NDC)](https://www.expedia.co.uk/lp/flights/hyd/ndc/hyderabad-to-nanded) ### Cars > [Car hire near Reunion Resort Golf Course](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Reunion-Resort-Golf-Course.d553248633994176938.Car-Hire-Guide) ### Activities > [Things to do in Harrogate](https://www.expedia.co.uk/Things-To-Do-In-Harrogate.d7733.Travel-Guide-Activities) ### Packages > [Paris Holidays](https://www.expedia.co.uk/Paris.d179898.Holidays-City-Breaks) > > [Bangla Road](https://www.expedia.co.uk/Bangla-Road-Patong.d6125795.Attraction) > > [Solomon Islands](https://www.expedia.co.uk/Solomon-Islands.d163.Holidays-City-Breaks)