Title: Puerta del Sol Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=500229&destination=Ba%C3%B1os+de+Agua+Santa%2C+Tungurahua%2C+Ecuador&selected=9620774&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Puerta del Sol Hotel Wake up to a delicious continental breakfast then plan an adventure from our comfortable retreat. ## Photo gallery for Puerta del Sol Hotel ![Indoor wedding - Puerta del Sol Hotel (Baños de Agua Santa)](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/8d5b46d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Check-in/check-out kiosk - Puerta del Sol Hotel (Baños de Agua Santa)](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/515def13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - Puerta del Sol Hotel (Baños de Agua Santa)](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/ad9e709a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room service – dining - Puerta del Sol Hotel (Baños de Agua Santa)](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/09807451.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Puerta del Sol Hotel (Baños de Agua Santa)](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/d5a42029.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Puerta del Sol Hotel, start your day with continental breakfast on the picturesque terrace or grab a coffee at the cafe. Relax in your room with free WiFi, enjoy dry cleaning services and dine at the restaurant; plus take advantage of self parking, luggage storage and 24-hour front desk. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Laundry room - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=9620774&PinnedHotelID=9620774&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Double Bed (2 people) ![Standard Room, 1 Double Bed (2 people) | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/681d403f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (2 people) - City view - Sleeps 2 - 1 Double Bed ### View all photos for Panoramic Twin Room, Mountain View ![Panoramic Twin Room, Mountain View | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/5bab9d7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Twin Room, Mountain View - Mountain view - Sleeps 2 - 2 Single Beds ### View all photos for Triple Room ![Triple Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/10000000/9630000/9620800/9620774/1ae6bbf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - City view - Sleeps 3 - 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBanos-De-Agua-Santa-Hotels-Puerta-Del-Sol-Hotel.h9620774.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBanos-De-Agua-Santa-Hotels-Puerta-Del-Sol-Hotel.h9620774.Hotel-Information) ## About the area Baños de Agua Santa is home to Puerta del Sol Hotel. Juan Montalvo Park and Sebastian Acosta Park reflect the area's natural beauty and area attractions include The Magic Village and Chocolate Magic Factory. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. [Visit our Baños de Agua Santa travel guide](https://www.expedia.co.uk/Banos-De-Agua-Santa.dx500229) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.39699%2C-78.41740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fdV2RtlPLuiJNHG0t57KjKMM0cE=) Ambato y Arrayanes (esquina), Baños de Agua Santa, Tungurahua ### What's nearby - Church of the Virgin of the Holy Water 5 min walk \- 0.3 miles - Termas de la Virgen 5 min walk \- 0.3 miles - The Magic Village 7 min walk \- 0.4 miles - Banos Central Market 7 min walk \- 0.4 miles - Sebastian Acosta Park 7 min walk \- 0.4 miles ### Getting around - Ambato Station 48 min drive ### Restaurants - Aromé 7 min walk - KFC 5 min walk - Andes Coffee 6 min walk - The Magic Bean 7 min walk - Juan Valdez 6 min walk ## About this property ### Puerta del Sol Hotel Property highlights Consider a stay at Puerta del Sol Hotel and take advantage of free continental breakfast, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a restaurant. Other perks at this hotel include: - Free self-parking - Airport pick-up service (surcharge), luggage storage and a 24-hour front desk - Free newspapers, concierge services and tour/ticket information Room features All guestrooms at Puerta del Sol Hotel offer comforts such as free WiFi and safes. More amenities include: - Bathrooms with baths - TVs with cable channels ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/526600/526574/97a82733.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sangay Spa Hotel Baños de Agua Santa - Pool - Spa - Pet-friendly - Kids’ pool 9.0 Wonderful 264 reviews £92 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=526574&PinnedHotelID=526574&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/17000000/16320000/16316900/16316869/3ffa9fc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa Verde Baños de Agua Santa - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 9.8 Exceptional 195 reviews £31 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=16316869&PinnedHotelID=16316869&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15770000/15766700/15766646/1e8e0e40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Donde Marcelo Baños de Agua Santa - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 9:30 AM - A coffee shop/cafe - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ## Room amenities ### Bathroom - Bathtub - Private bathroom ### Entertainment - TV with cable channels ### More - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 120 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Puerta Sol Hotel Banos Puerta del Sol Hotel Hotel Puerta del Sol Hotel Baños de Agua Santa Puerta del Sol Hotel Hotel Baños de Agua Santa Puerta del Sol Hotel Hotel Puerta del Sol Hotel Baños de Agua Santa Puerta del Sol Hotel Hotel Baños de Agua Santa ## Frequently asked questions ### Is Puerta del Sol Hotel pet-friendly? ### How much is parking at Puerta del Sol Hotel? ### What time is check-in at Puerta del Sol Hotel? ### What time is check-out at Puerta del Sol Hotel? ### Does Puerta del Sol Hotel provide a shuttle to the airport? ### Where is Puerta del Sol Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Puerta del Sol Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 6 8 - Good 9 6 - Okay 7 4 - Poor 3 2 - Terrible 0 ## Reviews Verified ### 6/10 Okay #### ryan 9 Nov 2016 #### good enjoyable stay The hotel was easy to find and our room had a great view of the mountains. The hotel is a short distance from the town centre and is in a quiet location. would stay again ##### ryan Verified ### 6/10 Okay #### Verified traveller 18 Aug 2016 #### Adequate staffing Hotel needs to increase their staff. We carried our bags - I checked out early with no assistance ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller 15 Apr 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Photos are misleading When I arrived they did not have my reservation. I had to show them my printout showing I booked and paid for three nights through Expedia. They gave in and gave me a room with a view of a big ugly pink hotel across the street. I paid a little more for a room with a view and complained and they moved me across the hall. The room was nothing like the photos. I would rate it a 3 star hotel. The breakfast was less than average. Room was clean enough, and there was hot water and it was only a couple of blocks from the stores and restaurants.I changed to a better hotel when we extended our stay, at a cost of 20 more per night. ##### Verified traveller Verified ### 6/10 Okay #### Osvaldo 9 Mar 2016 Liked: Cleanliness, room comfort #### Nice accomodations for the price It was very good. Good service and good value for the money ##### Osvaldo Verified ### 4/10 Poor #### Paul 2 Feb 2016 Liked: Cleanliness, staff & service #### Good if You Don't Mind Cold Showers & No Internet This is a hotel with a number of good qualities (clean, nice bed coverings, pretty good breakfast), but there was no hot water in the morning and the WiFi did not work at all. ##### Paul Verified ### 6/10 Okay #### gustavo 23 Jan 2016 Liked: Cleanliness, staff & service #### close to the center of the city you get what you pay. The breakfast poor, and you has to be there very early, after 9 am there is not replacement. Rooms are clean but a litlle hot. Close to te the center and movement of the city.not to come back again. ##### gustavo Verified ### 8/10 Good #### Verified traveller 15 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### our two day in Banos The hotel was an easy walk to the shops, the hot springs baths and restaurants. When we wanted to go more of a distance taxis were easy to get & reasonable. We went to "La Bella Italia" Restaurant the first night & returned the second because we enjoyed it so much. Our room at Puerta del Sol was very attractive & we enjoyed our stay. ##### Verified traveller Verified ### 4/10 Poor #### Marie 6 Jan 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Déprimant mais propre Les . mûrs sont en carton. .c'est la déprime assurée. Pour le coin c'est parfait.bien situé. Propre mais sans plus. ##### Marie Verified ### 8/10 Good #### Oliver 6 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant location close to downtown Close to centre but not too close. Rooms at front of the building have nice view of the waterfall. Staff very friendly. Good TV channels for football. Lots of restaurants close by. ##### Oliver Verified ### 8/10 Good #### Verified traveller 31 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ruhige Lage fußläufig zum Zentrum Günstige Position für Ausflüge in die Stadt und die Umgebung. ##### Verified traveller Verified ### 8/10 Good #### Megan 9 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good room, good rates Went to Banos to check out the sights. We stayed a single night and were comfortable with the room. ##### Megan Verified ### 8/10 Good #### Verified traveller 19 Oct 2015 Liked: Cleanliness, staff & service #### Nice view of the falls and good location Excellent except for the poor Internet connection, particularly on the third floor. ##### Verified traveller Verified ### 10/10 Excellent #### Fernando 5 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### Great hotel in the town of baños It was a little outside the central area, but the walk was refeshing and safe. Hotel was safe and as shown, would definitely reccomend it. ##### Fernando Verified ### 8/10 Good #### Verified traveller 8 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The view from our room was beautiful. The breakfast was very nice and the staff was very helpful especially Lola! ##### Verified traveller Verified ### 8/10 Good #### Verified traveller 18 Jul 2015 Liked: Staff & service, property conditions & facilities, room comfort #### Nice hotel. A little off from the center of town. Noce staff. They tried to accomodate my needs. The room was very dsrk, so I asked for another light bulb which I replaced myself. ##### Verified traveller Verified ### 8/10 Good #### German Eduardo 30 Jun 2015 Liked: Cleanliness, staff & service, room comfort #### Muy bueno Bien ubicado, muy buen servicio y desayuno excelente. ##### German Eduardo Verified ### 10/10 Excellent #### Xavier 26 Jun 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Une bonne adresse à ne pas manquer Une bonne adresse dans cette ville avec de l'écoute et du service Très sympathique ##### Xavier Verified ### 6/10 Okay #### Mauricio E 13 May 2015 Disliked: Cleanliness, room comfort #### Regular justo para 1 noche ##### Mauricio E Verified ### 10/10 Excellent #### x 11 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay at a budget! Staff is great and accommodating. I came with my grandmother (who is 83 years old and can barely walk) and my whole family (group of 8) and I was afraid how they would handle it. Superb! Ernesto is very friendly and educated. Breakfast is delicious and they will try to accommodate you as much as possible. Loved the place, really close to where all the action is, but far enough for you to enjoy a great rest. Recommend it 100%. Do remember that is on a budget, not 5 start amenities, but definitely 5 star on staff and cleanliness of hotel. The only negative is the cable, it's blurry and it will get your eyes. I barely notice since I didn't go to watch TV. If you are one of those, then this is not the place for you. If you just need a clean, safe, friendly place to rest to enjoy an next day of adventure, this is the place to go! Don't overpay!!! ##### x Verified ### 10/10 Excellent #### Don 9 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Nice Hotel in Otavalo We stayed one night. The hotel is very clean, rooms are interesting in this restored hacienda. ##### Don Verified ### 8/10 Good #### François 26 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel pratique er sympathique. Accueil sympathique ##### François Verified ### 10/10 Excellent #### Matthew Fisher 26 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Place to put your head down Good hotel, clean, tidy, and freindly helpful staff ##### Matthew Fisher Verified ### 6/10 Okay #### Verified traveller 2 Dec 2016 Liked: Cleanliness, room comfort ##### Verified traveller Verified ### 6/10 Okay #### XAVIER 19 Oct 2015 ##### XAVIER Verified ### 10/10 Excellent #### Margaret 24 Jun 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Margaret ---